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Desktop Engineering Manager Jobs in Beverly, MA (NOW HIRING)

Overview The Senior Desktop Engineer is responsible for managing and supporting desktop systems and infrastructure within the firm. This role requires a strong technical background and expertise in ...

Senior Desktop Engineer

Boston, MA · On-site

$120K - $310K/yr

As a member of the Desktop Engineering team, you will play a key role in shaping the future of end-user computing by supporting cloud-based virtual desktops, modern endpoint management, automation ...

As a member of the Desktop Engineering team, you will play a key role in shaping the future of end-user computing by supporting cloud-based virtual desktops, modern endpoint management, automation ...

We manage approximately $80bn for a client base that includes many of the world's most ... The Desktop Engineering and Service Desk team serves as a single point of contact for technology ...

We manage approximately $80bn for a client base that includes many of the world's most ... The Desktop Engineering and Service Desk team serves as a single point of contact for technology ...

Desktop Engineer

Boston, MA · Hybrid

$100K - $125K/yr

We manage approximately $80bn for a client base that includes many of the world's most ... The Desktop Engineering and Service Desk team serves as a single point of contact for technology ...

Desktop Engineer

Boston, MA · On-site

$100K - $125K/yr

We manage approximately $80bn for a client base that includes many of the world's most ... The Desktop Engineering and Service Desk team serves as a single point of contact for technology ...

Desktop Engineer Location: Cambridge, MA / Danvers, MA (5 days a week Onsite) - (Candidate should ... Manage IT Asset lifecycle management for the location/region including, asset collection ...

Desktop Engineer

Boston, MA · On-site

$25 - $60/hr

Provide technical support for both Windows and Mac endpoints, including desktops, laptops, and ... Manage and support Active Directory for user accounts, groups, permissions, and policy enforcement.

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Desktop Engineering Manager information

See Beverly, MA salary details

$23.2K

$92.3K

$139.1K

How much do desktop engineering manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for desktop engineering manager in Beverly, MA is $92,280.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,700.00 and $105,400.00 per year, depending on experience, location, and employer.

What does a desktop engineering manager do?

A Desktop Engineering Manager oversees teams responsible for designing, deploying, and maintaining desktop computing environments within an organization. They manage projects related to hardware and software upgrades, develop strategies for endpoint security, and ensure that desktop systems meet company standards for performance and reliability. Additionally, they collaborate with other IT departments, supervise support staff, and manage budgets for desktop infrastructure. Their role is critical in ensuring employees have reliable and secure access to the technology they need to perform their work effectively.

What are the key skills and qualifications needed to thrive as a desktop engineering manager, and why are they important?

To thrive as a Desktop Engineering Manager, you need a solid background in IT infrastructure, desktop deployment, troubleshooting, and team leadership, often supported by a bachelor's degree in computer science or related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and scripting languages, along with certifications such as CompTIA or Microsoft Certified Solutions Expert (MCSE), is highly valuable. Strong communication, problem-solving skills, and the ability to manage and motivate a technical team set top candidates apart. These skills ensure efficient desktop operations, high system availability, and successful coordination between IT teams and business units.

What are some common challenges faced by desktop engineering managers, and how can they be addressed?

Desktop Engineering Managers often encounter challenges such as managing large-scale deployments, ensuring device security, and balancing user needs with organizational standards. Effective communication with both IT teams and end users is crucial to anticipate and resolve compatibility issues or disruptions during updates. Staying current with evolving technologies and implementing standardized processes, like automated patch management, can help streamline operations and reduce downtime. Building a collaborative culture within the team also fosters knowledge sharing and innovation.

What is the difference between Desktop Engineering Manager vs Desktop Support Manager?

AspectDesktop Engineering ManagerDesktop Support Manager
Primary FocusDesigning, developing, and maintaining desktop infrastructure and deployment strategiesManaging day-to-day desktop support operations and user issue resolution
Required SkillsIT infrastructure, system deployment, scripting, project managementHelp desk management, troubleshooting, customer service
Work EnvironmentIT departments, enterprise environments, project-basedHelp desks, support centers, user support teams
CertificationsITIL, CompTIA A+, Microsoft certificationsHDI Support Center Manager, CompTIA A+

The Desktop Engineering Manager focuses on creating and maintaining desktop systems and infrastructure, often working on projects and deployments. In contrast, the Desktop Support Manager oversees daily support operations, ensuring user issues are resolved efficiently. Both roles require technical certifications and work within IT departments, but their core responsibilities differ significantly.

Can desktop engineering managers work remotely?

Desktop engineering managers can often work remotely, especially if their role involves overseeing teams, managing projects, and coordinating with IT departments through collaboration tools. However, some organizations may require on-site presence for hardware setup, troubleshooting, or security reasons. Remote work policies vary by company and industry standards.

Is a desktop engineering manager a stressful job?

A desktop engineering manager oversees the deployment and maintenance of desktop systems, which can involve managing technical issues, team coordination, and project deadlines. The role can be stressful during system outages or tight schedules but generally involves planning, communication, and problem-solving skills to manage workload effectively.

Is desktop engineering a good career?

Desktop engineering is a viable career that involves managing and supporting desktop hardware, software, and network configurations. It requires technical skills, knowledge of operating systems, and often certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician. The role offers opportunities in IT support, system administration, and can lead to advanced positions in IT management.

What are the responsibilities of a Desktop Engineering Manager?

A Desktop Engineering Manager oversees the design, deployment, and maintenance of desktop and endpoint device environments, ensuring system stability, security, and performance. They coordinate with IT teams to implement hardware and software solutions, manage technical staff, and develop policies for device management and support. Strong knowledge of operating systems, enterprise tools, and certifications like ITIL or Microsoft Certified are often required.

What cities near Beverly, MA are hiring for Desktop Engineering Manager jobs?

Cities near Beverly, MA with the most Desktop Engineering Manager job openings:

Infographic showing various Desktop Engineering Manager job openings in Beverly, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $92,280 per year, or $44.4 per hour.

Senior Desktop Engineer

Boston, MA • On-site

Ropes & Gray
Law Firms • 1 - 5K employees

Full-time

Re-posted 5 days ago


Key responsibilities

  • Manage modern endpoint lifecycle including provisioning, enrollment, compliance, updates, and retirement

  • Deploy, configure, and troubleshoot desktop hardware, peripherals, and software, including security updates and configuration baselines

  • Troubleshoot complex desktop, application, and endpoint management issues across physical and virtual devices


Job description

About Ropes & Gray

Ropes & Gray is a preeminent global law firm. The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on Law.com's UK A-List twice in the past three years - rankings that honor the "best of the best" law firms. The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring. Ropes & Gray is an equal opportunity employer.

Overview

The Senior Desktop Engineer is responsible for managing and supporting desktop systems and infrastructure within the firm. This role requires a strong technical background and expertise in desktop operating systems, software deployment, system administration and advanced troubleshooting. The Senior Desktop Engineer will collaborate with various stakeholders to ensure the stability, security, and optimal performance of desktop systems, while also providing technical guidance and support to end-users.

Responsibilities
  • Manage modern endpoint lifecycle including provisioning, enrollment, compliance, updates, and retirement
  • Configure and support modern endpoint technologies
  • Administer Microsoft 365 applications and endpoint policies
  • Deploy software, security updates, and configuration baselines using cloud and on-premises management platforms
  • Develop and maintain PowerShell scripts to automate endpoint administration and reporting
  • Implement and manage Group Policy, Intune Configuration Profiles, and Security Baselines
  • Monitor endpoint health, compliance, and performance using Microsoft Endpoint Analytics and other reporting tools
  • Troubleshoot complex desktop, application, and endpoint management issues across physical and virtual devices
  • Deploy, configure, and troubleshoot desktop hardware and peripherals
  • Provide Tier 3 technical support for workstation, operating system, and endpoint-related incidents
  • Collaborate with internal teams to develop and enforce desktop security measures and policies
  • Troubleshoot and resolve complex technical issues related to desktop systems, software, and hardware
  • Stay up-to-date with emerging technologies and industry trends in desktop engineering, recommending innovative solutions to improve desktop systems and user experience
  • Develop and maintain documentation, including standard operating procedures and knowledge base articles, for desktop engineering processes and solutions
  • Collaborate with vendors and external partners to evaluate and implement new desktop technologies and solutions
Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Minimum of 5 years of experience in desktop engineering, system administration, or a related role
  • Strong knowledge of desktop operating systems, software deployment, and system administration
  • Proficiency in troubleshooting and resolving technical issues related to desktop systems
  • Experience with system performance analysis and optimization
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills, with the ability to interact professionally with individuals at all levels
  • Ability to work independently and as part of a team in a fast-paced environment
Compensation and Total Rewards Package

Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.

Boston: $134,700 - $205,450

New York: $145,800 - $222,350

Working Conditions

This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.

Employment Type: OTHER