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Desktop Engineer Jobs in Phoenix, AZ (NOW HIRING)

Service Global, Inc

Desktop EUC L1

Phoenix, AZ · On-site

$20 - $25.50/hr

Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. * Manage IMAC and desk side support services. * Manage hard and soft break fix services for laptops and ...

Service Global, Inc

Desktop EUC L1

Tempe, AZ · On-site

$19.50 - $24.75/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution. * Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops and ...

Service Global, Inc

Desktop EUC L1

Phoenix, AZ · On-site

$20 - $25.50/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution. * Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops and ...

Service Global, Inc

Desktop EUC L1

Tempe, AZ · On-site

$19.50 - $24.75/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution. * Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops and ...

Service Global, Inc

Desktop EUC L1

Phoenix, AZ · On-site

$20 - $25.50/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution. * Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops and ...

Service Global, Inc

Desktop EUC L1

Phoenix, AZ · On-site

$20 - $25.50/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution. * Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops and ...

Service Global, Inc

Desktop EUC L1

Tempe, AZ · On-site

$19.50 - $24.75/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution. * Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops and ...

Staffingine LLC

Service Desk Engineer

Scottsdale, AZ · On-site

Citrix and remote desktop access * Manage tickets that require assistance or escalation from L1 engineers. * Escalate complex issues to the appropriate resolver groups using the IT ticketing system.

Apex Systems

Desktop Support

Phoenix, AZ · On-site

$20 - $25.50/hr

Provide hands-on desktop support for hardware, software, peripherals, and network connectivity issues. * Troubleshoot, diagnose, and resolve incidents across macOS and Windows platforms. * Support ...

MsysInc

Desktop Support

Phoenix, AZ · On-site

$20 - $25.50/hr

Company Description North Carolina Corporation having experience in IT consulting for more than 10 years Required Skills * 4 years desktop service * patching and imaging * printer, scanner * Windows ...

Acnovate Corporation

Desktop Support - Tempe, AZ

Tempe, AZ · On-site

$19.75 - $25/hr

Desktop EUC L1 Tempe AZ - USA Work Type: Onsite Responsibilities: * Manage desktop device (hardware, software, and connectivity) incidents through to resolution. * Manage IMAC and desk-side support ...

MsysInc

Desktop Support

Phoenix, AZ · On-site

$20 - $25.50/hr

Company Description North Carolina Corporation having experience in IT consulting for more than 10 years Required Skills * 4 years desktop service * patching and imaging * printer, scanner * Windows ...

Ampcus Inc

Desktop Support Engineer

Scottsdale, AZ · On-site

Job Summary : Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. They are in search of a highly motivated candidate to provide first level ...

Artech Information System LLC

Desktop Technician

Phoenix, AZ · On-site

$20 - $25.50/hr

Desktop Technician Location: PHOENIX,AZ Duration: 1 Year(with possible extension) Deskside Support Proficient on windows 7 Good Customer facing skills Must have experience on MS outlook Must have ...

IDEALFORCE LLC

Desktop Technician (40734)

Phoenix, AZ

$20 - $25.50/hr

Company Description IDEALFORCE has a CONTRACT position available immediately for a Desktop Technician to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below additional ...

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All JobsDesktop Engineer JobsDesktop Engineer Jobs in Phoenix, AZ

Desktop Engineer information

See Phoenix, AZ salary details

$10

$44

$81

How much do desktop engineer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for desktop engineer in Phoenix, AZ is $44.88, according to ZipRecruiter salary data. Most workers in this role earn between $27.69 and $57.50 per hour, depending on experience, location, and employer.

What is a desktop engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a desktop engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

What are some common challenges faced by desktop engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

How much do desktop engineers make?

Desktop engineers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, certifications, and the complexity of the environment they support. Salaries can vary based on the industry and geographic location, with higher wages often found in urban areas and for those with specialized skills in troubleshooting, hardware, and software management.

Is desktop engineering a good career?

Desktop engineering is a viable IT career that involves maintaining and troubleshooting computer systems, often requiring knowledge of operating systems, hardware, and networking. It offers opportunities for certification, such as CompTIA A+ or Microsoft certifications, and can lead to roles in IT support, system administration, or network management. The job typically involves regular hours and problem-solving skills, making it suitable for those interested in technology and customer service.

What skills do desktop engineers need?

Desktop engineers need strong technical skills in operating systems, hardware troubleshooting, and software installation. They should be familiar with networking, security protocols, and common IT tools, often holding certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician. Good problem-solving, communication, and customer service skills are also essential for effective support and maintenance.
More about Desktop Engineer jobs

What are the most commonly searched types of Desktop Engineer jobs in Phoenix, AZ?

The most popular types of Desktop Engineer jobs in Phoenix, AZ are:

What are popular job titles related to Desktop Engineer jobs in Phoenix, AZ?

For Desktop Engineer jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Desktop Engineer jobs in Phoenix, AZ look for?

The top searched job categories for Desktop Engineer jobs in Phoenix, AZ are:

Desktop Engineer jobs near you
Infographic showing various Desktop Engineer job openings in Phoenix, AZ as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, and 4% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $93,353 per year, or $44.9 per hour.

Desktop EUC L1

Service Global, Inc

Phoenix, AZ • On-site

$20 - $25.50/hr

Full-time

Re-posted 23 days ago

Job description

Responsibilities:
  • Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
  • Manage IMAC and desk side support services.
  • Manage hard and soft break fix services for laptops and desktops.
  • Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
  • Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
  • Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
  • Ensure that each Desktop Device is installed with the appropriate Desktop image.
  • Manage Desktop Devices (hardware and software) incidents through to resolution.
  • Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
  • Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.
Requirements:
  • Knowledge and experience on windows 7 OS
  • Good to have - knowledge in AD and smart hands and feet support.
  • Good to have - knowledge and experience of supporting MAC devices and tablets
  • Experience with Service management tool - ex - Service now
  • Should have good expertise on EUC tools, remote support tools, MS office and outlook.
  • Preferable to have a good understanding of Lync, VPN, and mobile device support.
  • Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
  • Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

Mandatory Skills
Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC

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