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Desktop Engineer Jobs in Phoenix, AZ (NOW HIRING)

HOPCo

Desktop Support Engineer II

Phoenix, AZ · On-site +1

Architect desktop application * Architect wireless and network solutions * Create printer mappings ... Knowledge of Telephony systems programming, documentation, and process creation. * Knowledge of ...

L3HHCM20

Desktop Support Technician

Tempe, AZ

$68K - $127K/yr

Desktop Support Technician Job Code: 40827 Job Location: Tempe, AZ Job Schedule: 9/80: Employees ... The technician will work closely with engineering and manufacturing teams to integrate IT solutions ...

krg technology inc

Desktop Support

Phoenix, AZ

$20 - $25.50/hr

Desktop Support Location: Salt lake City, UT/Phoenix, AZ. Duration: Contract /Full Time Daily Tasks * Imaging / re-imaging laptops & desktops * Troubleshooting technical laptop and desktop issues ...

Service Global, Inc

Desktop EUC L1

Phoenix, AZ · On-site

$20 - $25.50/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution. * Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops and ...

Staffingine LLC

Service Desk Engineer

Scottsdale, AZ · On-site

Citrix and remote desktop access * Manage tickets that require assistance or escalation from L1 engineers. * Escalate complex issues to the appropriate resolver groups using the IT ticketing system.

Service Global, Inc

Desktop EUC L1

Tempe, AZ · On-site

$19.50 - $24.75/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution. * Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops and ...

Service Global, Inc

Desktop EUC L1

Phoenix, AZ · On-site

$20 - $25.50/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution. * Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops and ...

Service Global, Inc

Desktop EUC L1

Phoenix, AZ · On-site

$20 - $25.50/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution. * Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops and ...

Service Global, Inc

Desktop EUC L1

Tempe, AZ · On-site

$19.50 - $24.75/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution. * Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops and ...

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All JobsDesktop Engineer JobsDesktop Engineer Jobs in Phoenix, AZ

Desktop Engineer information

See Phoenix, AZ salary details

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How much do desktop engineer jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for desktop engineer in Phoenix, AZ is $44.88, according to ZipRecruiter salary data. Most workers in this role earn between $27.69 and $57.50 per hour, depending on experience, location, and employer.

How much do desktop engineers make?

Desktop engineers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, certifications, and the complexity of the environment they support. Salaries can vary based on the industry and geographic location, with higher wages often found in urban areas and for those with specialized skills in troubleshooting, hardware, and software support.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What is a desktop engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a desktop engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

What are some common challenges faced by desktop engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.
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For Desktop Engineer jobs in Phoenix, AZ, the most frequently searched job titles are:

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The top searched job categories for Desktop Engineer jobs in Phoenix, AZ are:

Desktop Engineer jobs near you
Infographic showing various Desktop Engineer job openings in Phoenix, AZ as of June 2026, with employment types broken down into 1% Internship, 60% Full Time, 15% Part Time, 2% Temporary, and 22% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $93,353 per year, or $44.9 per hour.

Desktop Support Engineer II

The Center for Orthopedic and Research E

Phoenix, AZ • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

ESSENTIAL FUNCTIONS

  • Install, configure, maintain, and troubleshoot Windows-based computers and various peripheral devices effectively.
  • Install, maintain, and troubleshoot all business applications effectively.
  • Architect desktop application
  • Architect wireless and network solutions
  • Create printer mappings for clinical systems.
  • Escalate errors to hardware and software manufacturers as necessary.
  • Manage user errors and requests through the IT/Facilities help desk ticketing system.
  • Document daily tasks and create user documentation as needed.
  • Track company assets through inventory database timely and accurately.
  • Understand and demonstrate the main role of IT is to help others do their job better, more efficiently, and more securely.
  • Maintain a high level of customer satisfaction.
  • Maintain confidentiality.

EDUCATION

  • High school diploma/GED or equivalent working knowledge preferred.

EXPERIENCE

  • 2 - 4 years of experience in the IT/Desktop Support field. Proficient with all Windows operating systems.
  • Must have at least intermediate skills with Microsoft Office Professional Suite.
  • Healthcare IT Experience is preferred.

KNOWLEDGE

  • Knowledge of Microsoft Office software.
  • Knowledge of how to operate and troubleshoot computer equipment.
  • Knowledge of Telephony systems programming, documentation, and process creation.
  • Knowledge of asset and time management skills to assist the department.

SKILLS

  • Skill in organizing tasks/work orders.
  • Skill in using customer service skills in dealing with frustrated users.
  • Skill in problem-solving.
  • Skill in maintaining a safe operating environment.

ABILITIES

  • Ability to troubleshoot common desktop and user problems and develop resolution strategies.
  • Ability to communicate effectively and in user-friendly terms verbally and in writing.
  • Ability to be a team player with effective interpersonal skills.
  • Ability to solve problems and work independently.

ENVIRONMENTAL WORKING CONDITIONS

  • Normal office environment.
  • Some travel within the community.
  • Must reside in the servicing location
  • 100% on-site location

PHYSICAL/MENTAL DEMANDS

  • Requires sitting and standing associated with a normal office environment.
  • Some bending and stretching are required.
  • Manual dexterity using a calculator and computer keyboard

ORGANIZATIONAL REQUIREMENTS

  • HOPCo Mission, Vision, and Values must be read and signed.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.