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Desktop Engineer Two Jobs in Columbus, OH (NOW HIRING)

American Electric Power

End User Engineer

Columbus, OH · On-site

Provide second-level support for end-user computing services, including desktops, laptops, virtual ... Work Experience requirement listed below: * 2 years of relevant work experience is required. An ...

Aep

End User Engineer

Columbus, OH · On-site

Provide second-level support for end-user computing services, including desktops, laptops, virtual ... Work Experience requirement listed below: * 2 years of relevant work experience is required. An ...

Western Alliance Bancorporation

NOC Lead

Columbus, OH · On-site

As a Network Operations Center Lead - Staff Engineer II you'll provide expertise in a suite of ... Develop desktop procedures when needed that others follow. • Provide day-to-day technical ...

Western Alliance Bank

NOC Lead

Columbus, OH · On-site

As a Network Operations Center Lead - Staff Engineer II you'll provide expertise in a suite of ... Develop desktop procedures when needed that others follow. Provide day-to-day technical leadership ...

Deloitte

Workplace Engineer III/M365

Columbus, OH · On-site

Lead workstreams for workplace transformation initiatives across mobility, desktop delivery ... * 2+ years leading teams * Bachelor's degree or equivalent experience * Ability to travel 50% on ...

Amgen

Specialist IS Engineer - Citrix

New Albany, OH

Own and manage Citrix Virtual Apps and Desktops infrastructure, ensuring performance, availability ... Doctorate degree OR Master's degree and 2 years of Information Technology, Computer Science, or ...

Home | NBBJ

Systems Engineer

Columbus, OH · On-site +1

$100K - $120K/yr

Travel occasionally, generally less than two weeks per year. What you will need to succeed: * At ... Citrix Virtual Apps and Desktops and Citrix ADC. * Atlassian Jira and Agile project management ...

NBBJ

Systems Engineer

Columbus, OH · On-site +1

$100K - $120K/yr

Travel occasionally, generally less than two weeks per year. What you will need to succeed: * At ... Citrix Virtual Apps and Desktops and Citrix ADC. * Atlassian Jira and Agile project management ...

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Desktop Engineer Two information

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$9

$43

$78

How much do desktop engineer two jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for desktop engineer two in Columbus, OH is $43.66, according to ZipRecruiter salary data. Most workers in this role earn between $26.92 and $55.96 per hour, depending on experience, location, and employer.

What is the difference between Desktop Engineer Two vs Desktop Engineer One?

AspectDesktop Engineer TwoDesktop Engineer One
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+ or equivalent
Work EnvironmentCorporate offices, IT support teamsSmall business or entry-level support roles
Employer & Industry UsageIT departments across various industriesEntry-level IT support roles in similar industries
Common Search & ComparisonYesYes

Desktop Engineer Two typically requires more experience and advanced certifications than Desktop Engineer One. They often handle more complex issues, work in larger teams, and support a broader range of hardware and software. Desktop Engineer One is usually an entry-level position focused on basic troubleshooting and support. Understanding these differences helps candidates and employers align expectations and qualifications.

Is desktop engineer two a good career?

A Desktop Engineer Two is a mid-level IT role responsible for maintaining and troubleshooting desktop systems, often requiring knowledge of operating systems, hardware, and networking. It can be a stable career path with opportunities for advancement into senior technical or management positions, especially with relevant certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician. The role offers steady employment in various industries, but career growth depends on skill development and experience.

What are popular job titles related to Desktop Engineer Two jobs in Columbus, OH?

For Desktop Engineer Two jobs in Columbus, OH, the most frequently searched job titles are:

What job categories do people searching Desktop Engineer Two jobs in Columbus, OH look for?

The top searched job categories for Desktop Engineer Two jobs in Columbus, OH are:

What cities near Columbus, OH are hiring for Desktop Engineer Two jobs?

Cities near Columbus, OH with the most Desktop Engineer Two job openings:

Desktop Engineer Two jobs near you
Infographic showing various Desktop Engineer Two job openings in Columbus, OH as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 77% Full Time, 15% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $90,813 per year, or $43.7 per hour.

End User Engineer

Columbus, OH • On-site

American Electric Power
Utilities • 10K+ employees

8.8

Company rating: 8.8 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

6th of 53 rated energy and utility

Great coworkers

People enjoy working here

Good employer

Learn more about American Electric Powerexternal

Full-time

Posted 10 days ago

Job description

Job Posting End Date
08-28-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produce technical documentation, support and configuration. Manage, plan, and maintain technical platforms including upgrading systems. Monitor system performance, and install and configure hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices.
Job Description
What You'll Do:
Essential Job Functions and Tasks:
  • Provide second-level support for end-user computing services, including desktops, laptops, virtual desktops (VDI), mobile devices, and peripheral equipment.
  • Assist with the deployment, configuration, and maintenance of Windows and Mac operating systems, software applications, and endpoint devices.
  • Support user account administration activities, including onboarding, offboarding, authentication, and access troubleshooting.
  • Monitor work queues and respond to incidents, service requests, and problem tickets following established prioritization guidelines.
  • Self-assign and manage workload using the organization's IT service management platform (e.g., ServiceNow).
  • Participate in endpoint management activities using tools such as Microsoft Intune, MECM (Configuration Manager), JAMF, or similar device management platforms.
  • Troubleshoot hardware, software, connectivity, printing, and performance-related issues while documenting findings and resolutions.
  • Assist with software packaging, testing, deployment, and patch management activities to ensure endpoint compliance and security.
  • Follow established cybersecurity, compliance, and operational procedures to protect company assets and data.
  • Create and maintain technical documentation, knowledge articles, standard operating procedures, and user guides.
  • Collaborate with senior engineers, infrastructure teams, vendors, and business partners to support end-user technology initiatives and continuous improvement efforts.
  • Some occasional local travel may be required
  • Participate in after-hours on-call rotation per assigned schedules (~4 weeks per year).

Required Skills:
  • Windows 10/11 administration and troubleshooting
  • Microsoft 365 application support (Outlook, Teams, OneDrive, Office apps)
  • Active Directory and Entra ID (Azure AD) fundamentals
  • Endpoint management tools (Intune, MECM/ConfigMgr, Workspace ONE, or similar)
  • Virtual Desktop Infrastructure (VDI) support (Citrix, Azure Virtual Desktop, VMware Horizon)
  • Basic networking knowledge (DNS, DHCP, TCP/IP, VPN, Wi-Fi)
  • Hardware diagnostics and repair for laptops, desktops, and peripherals
  • Software installation, packaging, deployment, and patch management
  • PowerShell scripting fundamentals for automation and troubleshooting
  • IT Service Management (ITSM) tools such as ServiceNow
  • Endpoint security and vulnerability awareness
  • Multi-factor authentication (MFA) and identity management concepts
  • Phishing and social engineering awareness

Other Competencies:
  • Customer service orientation and user-focused problem solving
  • Analytical and troubleshooting abilities
  • Strong verbal and written communication skills
  • Attention to detail and documentation discipline
  • Time management and workload prioritization
  • Ability to follow established processes and procedures
  • Collaboration and teamwork across technical and business groups
  • Adaptability and willingness to learn new technologies
  • Critical thinking and root cause analysis
  • Professionalism and accountability
  • Positive attitude under pressure
  • Initiative to identify and implement improvements

Location:
  • Columbus, OH

What we are looking for:
Education requirements are listed below:
  • Bachelor's degree in computer science, engineering, or related technical field is required.

Work Experience requirement listed below:
  • 2 years of relevant work experience is required. An equivalent combination of education and experience may be considered.

At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
Compensation Data
Compensation Grade:
SP20-006
Compensation Range:
$74,551.00 - $93,188.50
The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
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About American Electric Power

Sourced by ZipRecruiter

AEP Energy is a certified competitive retail electricity and natural gas supply provider. We proudly serve residential, small business and commercial and industrial customers. AEP Energy has over 100 years of industry experience with backing from our parent company, American Electric Power (AEP). AEP is one of the largest electric energy companies in the United States and ranked 204 of the Fortune 500.

Industry

Utilities

Company size

10,000+ Employees

Headquarters location

Columbus, OH, US

Year founded

1906

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