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Desktop Associate Jobs in Washington, DC (NOW HIRING)

Gunnison

Sr. Desktop Technician

Washington, DC · On-site

$60K - $64K/yr

Associate degree or equivalent combination of education and experience * Minimum of 4 years of related technical experience * Strong experience supporting enterprise desktop environments and ...

TEKsystems

Desktop Support Manager

Reston, VA

$40 - $45/hr

The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving ... Required Qualifications • Associate's degree with 12 years of relevant experience, bachelor ...

USM

Desktop Support

Washington, DC

Desktop Support Location: Washington DC Duration: 6 +months Phone & In-person Interview Required ... With oversight by more senior associates, ability to self-direct, work independently and ...

A&T Systems

End User Desktop Support Technician

MD · On-site

$20.75 - $26.50/hr

The End User Desktop Support Technician is responsible for delivering onsite and remote technical ... Associate's degree in Information Technology, Computer Science, Information Systems, or a related ...

DANE LLC

Desktop Support Admin

Chantilly, VA · On-site

$62K - $67K/yr

... Desktop Support Services to the Department of State consolidated Bureaus. You will be responsible ... Associate degree or equivalent experience Experience: Minimum 5 years of experience working as DSS ...

Harris Corporation

Desktop Support Technician

Herndon, VA · On-site

$68K - $127K/yr

Desktop Support Technician Job Code: 41712 Job Location: Herndon, VA Job Schedule: 9/80: Employees ... Associates Degree with a minimum of 4 years of prior related experience. Preferred Additional ...

L3HHCM20

Desktop Support Technician

Herndon, VA

$68K - $127K/yr

Desktop Support Technician Job Code: 41712 Job Location: Herndon, VA Job Schedule: 9/80: Employees ... Associates Degree with a minimum of 4 years of prior related experience. Preferred Additional ...

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Desktop Associate information

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How much do desktop associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for desktop associate in Washington, DC is $26.63, according to ZipRecruiter salary data. Most workers in this role earn between $23.94 and $28.03 per hour, depending on experience, location, and employer.

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are the most commonly searched types of Desktop jobs in Washington, DC?

The most popular types of Desktop jobs in Washington, DC are:

Desktop Associate jobs near you

Sr. Desktop Technician

Gunnison

Washington, DC • On-site

$60K - $64K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Job description

Job Type
Full-time
Description
Salary: $60,000 - $64,500/year
*The start date for this position is estimated to be early- to mid-September 2026.
Gunnison is seeking a Desktop Technician to support the Department of the Interior/Indian Affairs (DOI/IA) user base. This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install, configure, and troubleshoot hardware and software, support standard and specialized applications, and ensure reliable IT operations.
Duties and Responsibilities
  • Serve as a senior technical resource, leading projects and providing advanced troubleshooting while operating with little to no supervision.
  • Perform advanced troubleshooting across enterprise desktop and network environments
  • Lead technical projects, system upgrades, and deployments
  • Develop and maintain project management documentation
  • Serve as a Subject Matter Expert (SME) for IT systems and initiatives
  • Provide mentorship and guidance to junior technicians
  • Support specialized software applications (e.g., GIS, AutoCAD)
  • Coordinate with stakeholders to ensure successful project delivery
  • Assist in process improvement and operational efficiency initiatives

Requirements
  • Associate degree or equivalent combination of education and experience
  • Minimum of 4 years of related technical experience
  • Strong experience supporting enterprise desktop environments and infrastructure
  • Advanced knowledge of Microsoft operating systems and office applications
  • Ability to develop project documentation and lead initiatives
  • Demonstrated ability to work independently without guidance
  • Experience leading projects and coordinating technical teams
  • Some managerial experience supporting teams of 5+ staff
  • Must be a U.S. Citizen
  • Must have the ability to obtain and maintain a government security clearance

The salary range for this position depends upon multiple factors including location, the individual's knowledge, skills, competencies, and experience, and contract-specific budget constraints and organizational requirements.
Gunnison Consulting Group's total compensation package also includes bonus and profit-sharing opportunities, depending on company and employee performance. Available employee benefits include:
  • 3 weeks of Personal Leave your first year
  • 11 paid Holidays each year
  • 5 days of Flexible Time Off each year
  • 401(k) company match at 50% up to 10% of your salary
  • Medical, Dental and Vision Insurance
  • Life and Disability Insurance
  • Public Transportation Subsidies
  • Certifications and Training Allowance - $2,500/year!

Why Join Gunnison?
  • Gunnison takes on ambitious projects. We target fun, challenging work that requires creative thinking and innovation.
  • Quality is our top priority.
  • Gunnison employee benefits meet or exceed what other companies in the Washington, D.C. metropolitan area offer.
  • There is a great sense of camaraderie at Gunnison. This is an atmosphere we will maintain as we continue to grow.
  • We are growing rapidly and the opportunity for individual professional growth with Gunnison is outstanding.
  • We hire for careers at Gunnison, not to fill a position.

Equal Opportunity/Affirmative Action Employer. Must be eligible for employment in the United States. We are unable to sponsor candidates at this time.
In 1994 Gunnison began serving the greater Washington, D.C. metro area, focused on tackling our customers' most ambitious technology projects By creating a culture dedicated to enabling our customers and employees to achieve more than they ever thought they could , the company has thrived for over 25 years.
Salary Description
$60,000 - $64,500/year

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