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Desktop Associate Jobs in Orlando, FL (NOW HIRING)

Asset management - responsible for tracking desktop hardware and software inventory in real-time ... Associate's (or equivalent) degree in Computer Science or Information * Technology from a technical ...

Asset management - responsible for tracking desktop hardware and software inventory in real-time ... Associate's (or equivalent) degree in Computer Science or Information * Technology from a technical ...

Administrative Assistant

Orlando, FL · On-site

$16.75 - $22.75/hr

Administrative Assistant - Orlando, FL Excelon Associates is conducting a search on behalf of a ... The role also develops new operator and machine/desktop publishing applications, tests software for ...

... hardware, desktop applications, Windows Desktop/Server OS, iOS, iPadOS, and mobile device ... Associate or bachelor's degree in computer science, Information Technology, System Administration ...

... hardware, desktop applications, Windows Desktop/Server OS, iOS, iPadOS, and mobile device ... Associate or bachelor's degree in computer science, Information Technology, System Administration ...

Showing results 21-40

Desktop Associate information

See Orlando, FL salary details

$14

$21

$29

How much do desktop associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for desktop associate in Orlando, FL is $21.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $23.12 per hour, depending on experience, location, and employer.

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are the most commonly searched types of Desktop jobs in Orlando, FL?

The most popular types of Desktop jobs in Orlando, FL are:

What cities near Orlando, FL are hiring for Desktop Associate jobs?

Cities near Orlando, FL with the most Desktop Associate job openings:

Infographic showing various Desktop Associate job openings in Orlando, FL as of June 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,646 per year, or $21.9 per hour.

Enterprise Customer Support Technician

Apex Informatics

Celebration, FL • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Title: Customer Support Technician
Location: Celebration, FL
Job Description:
Job Description:
• Provide computer and user support including, but not limited to, installation and configuration of hardware and software, upgrades, patches, and advanced technical support. Monitor service ticket queue and resolve tickets as assigned. Document work performed and resolutions.
• Install, configure, and troubleshoot audio-visual and video conference equipment as assigned.
• Perform basic network and telephony support. Provide on-site support for remote troubleshooting by other OIT technical staff. Travel between FDOT locations required 25% - 40%.
Education
High School diploma or equivalent and 1 year of work experience in the installation, maintenance and technical support of workstation hardware. OR 1 year of experience providing customer service and technical support with Microsoft Office 365 and Windows 10 or above operating systems. OR Technical certifications from workstation training programs such as CompTIA A+ and Net+ may be substituted for 6 months of experience OR Associate degree in from an accredited college or university with at least 25% of the completed coursework in Information Technology related courses. 6 Experience Minimum of 1 year of experience in the installation, maintenance, and technical support of workstation hardware.
Primary Job Duties/ Tasks
1. Concentration and desire to work in desktop support.
2. Configure and deploy Information Technology resources. Includes, but is not limited to, desktop, laptops, printers, mobile devices.
3. Troubleshoot and perform minor repairs to hardware, software, and peripheral equipment, using proven troubleshooting procedures.
4. Assist in coordinating audio-visual setup and videoconference support.
5. Assist with annual inventory scanning and equipment surplus.
6. Install, configure, and update software.
7. Participate in team projects, meetings and assignments.
8. Responsible for reading and following the Department's Procedures and Policies.
9. Responsible for understanding and enforcing the Department's Policies and Procedures.
10. Responsible for documenting solutions to Technology issues.
11. Responsible for traveling to remote sites to resolve IT related issues and/or to deploy resources.
12. Perform other related duties as assigned.
13. Ability to lift up to 50 lbs.
14. Ability to climb a ladder, squat, stoop, push, crawl, and bend in all types of weather.