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Desktop Associate Jobs in Orlando, FL (NOW HIRING)

Infosys

Desktop Support Associate

Orlando, FL · On-site

$20.50 - $24/hr

Infosys is seeking a Desktop Support Associate . This role requires close partnership and collaboration with other Engineers and Subject Matter Experts. Required Qualifications: * High School Diploma ...

Service Global, Inc

Desktop Engineer L1

Orlando, FL · On-site

Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics is required; Bachelor's Degree preferred. Mandatory Skills Desktop/End-User Support ...

Pomeroy

Desktop Support Technician

Kissimmee, FL · On-site

$18 - $22.75/hr

Associate or bachelor's degree desired Desired Qualifications: * Working knowledge of Active Directory and secure LDAP * Working knowledge of MS ADFS * Working knowledge of Public Key Infrastructure ...

Mondo

Associate Manager, IT Auditing

Orlando, FL · On-site

$90K - $110K/yr

Apply now: Associate Manager, IT Auditor, Hybrid (Orlando, FL). Start date is ASAP for this ... Experience with data analytics, desktop automation, robotic process automation, or generative AI ...

Park National Bank

Cloud Endpoint Engineer

Orlando, FL · On-site

$52 - $69.50/hr

Microsoft Certified Azure Administrator Associate or able to obtain within 6 months of employment * Microsoft Certified Azure Virtual Desktop Specialty, Microsoft Certified 365 Fundamentals or ...

Rosen Hotels & Resorts, Inc.

Bookkeeper

Orlando, FL · On-site

Associate degree in Accounting, Finance, Business Administration, or a related field required; Bachelor's degree preferred. * QuickBooks Desktop Certification, Certified Bookkeeper (CB), or other ...

Helpware Inc

IT Admin

Orlando, FL · On-site

Asset management - responsible for tracking desktop hardware and software inventory in real-time ... Associate's (or equivalent) degree in Computer Science or Information * Technology from a technical ...

Helpware

IT Admin

Orlando, FL · On-site

Asset management - responsible for tracking desktop hardware and software inventory in real-time ... Associate's (or equivalent) degree in Computer Science or Information * Technology from a technical ...

Helpware

IT Admin

Orlando, FL · On-site

Asset management - responsible for tracking desktop hardware and software inventory in real-time ... Associate's (or equivalent) degree in Computer Science or Information * Technology from a technical ...

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Desktop Associate information

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How much do desktop associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for desktop associate in Orlando, FL is $21.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $23.12 per hour, depending on experience, location, and employer.

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are the most commonly searched types of Desktop jobs in Orlando, FL?

The most popular types of Desktop jobs in Orlando, FL are:

What cities near Orlando, FL are hiring for Desktop Associate jobs?

Cities near Orlando, FL with the most Desktop Associate job openings:

Desktop Associate jobs near you
Infographic showing various Desktop Associate job openings in Orlando, FL as of June 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,646 per year, or $21.9 per hour.

Desktop Support Associate

Infosys Limited Digital

Orlando, FL • On-site

$20.50 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Job details
Job Role
Senior Tech Support Associate
Work Location
Orlando, FL
State / Region / Province
Florida
Country
USA
Skills
Technology|Infrastructure-DataCenter|IT Operations
Domain
Delivery
Interest Group
Infosys Limited
Company
ITL USA
Requisition ID
153178BR
Infosys is seeking a Desktop Support Associate. This role requires close partnership and collaboration with other Engineers and Subject Matter Experts.
Required Qualifications:
  • High School Diploma/GED or equivalent educational qualification.
  • This position is based in Orlando, FL. Candidates must reside within a reasonable commuting distance or be willing to relocate. The role may involve occasional travel and/or relocation as required.
  • At least 0-1 years of Information Technology experience.
  • The Desktop Support Associate should have technical knowledge and hands-on experience on the following technologies:
  • Microsoft Client OS (Win10,11)
  • Active Directory & it's services, DHCP, DNS
  • Print and File share services
  • Hardware Break-fix
  • Patch Management
  • Microsoft desktop operating system and Windows application deployment, configuration and management
  • Windows Client Administration
  • Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure.
  • Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance
  • Identify, log and resolve technical problems with software applications or network systems
  • Collaborate with Technology team members to ensure efficient operation of the organization's desktop computing environment.
  • Where required, administer and resolve issues with associated end-user workstation network software products.
  • Receive and respond to incoming calls, messages, and/or work orders regarding desktop problems.
  • Ensure that work is carried out within agreed service levels and in accordance with department guidelines
  • Maintain client databases with up-to-date solutions and clear record of activities
  • Explain and document technical issues in a clear way to clients
  • Have proven track record of working with technologies from Microsoft SCCM, VMWare Horizon, Intune etc.
  • Develop in-depth technical knowledge and domain expertise within End User Computing technologies
  • Proactive and passionate of the EUC world, with strong interpersonal skills and excellent time management skills
  • Strong capabilities in Windows 11 support, migration & Deployment.
  • If necessary, liaise with third-party support and PC equipment vendors.
  • Perform related duties consistent with the scope and intent of the position.
  • Hands on Experience End to End Desktop/Laptop life cycle management.
Preferred Qualifications:
  • Ensure that work is carried out within agreed service levels and in accordance with project guidelines.
  • Explain and document technical issues in a clear way to technical teams, business stakeholders.
  • Experience and desire to work in a Global delivery environment.
  • Good Communication and Analytical skills.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Benefits
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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