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Desktop Associate Jobs in O Fallon, MO (NOW HIRING)

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Associate or bachelor's degree in information technology, Computer Science, or related field, or ... Familiarity with remote desktop tools and support software * Excellent problem-solving and ...

Associate degree or technical certification from an accredited technical college preferred * 1 to 3 years of experience in technical support, service desk, desktop support, or a related IT role

Sr. System Engineer- ArcGIS

Saint Louis, MO · On-site

$156K - $239K/yr

Experience with Esri software including ArcGIS Enterprise, ArcGIS Desktop, ArcGIS Online, Portal for ArcGIS and ArcGIS Runtime and their associates APIs or interfaces * Cloud-based system operations ...

System Engineer- ArcGIS

Saint Louis, MO · On-site

$120K - $197K/yr

Experience with Esri software including ArcGIS Enterprise, ArcGIS Desktop, ArcGIS Online, Portal for ArcGIS and ArcGIS Runtime and their associates APIs or interfaces * Cloud-based system operations ...

Senior EUC Engineer

Saint Louis, MO · On-site

$108K - $162K/yr

Adept at supporting and administrating Virtual Desktop Environments with VMware Horizon, Azure ... VMware Certified Professional Digital Workspace (VCP-DW) or VMware Certified Technical Associate ...

Showing results 21-40

Desktop Associate information

See O Fallon, MO salary details

$14

$21

$29

How much do desktop associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for desktop associate in O Fallon, MO is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $23.17 per hour, depending on experience, location, and employer.

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What cities near O Fallon, MO are hiring for Desktop Associate jobs?

Cities near O Fallon, MO with the most Desktop Associate job openings:

Citrix Software Virtualization Engineer

teKnoluxion

Saint Louis, MO

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Job description

OverviewCitrix Software Virtualization EngineerSpringfield, Virginia or St Louis, MO

Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly

 

At Bcore, our strength comes from how we deliver impact to the mission. Whether it's architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams. Our Mission Services division combines enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support. Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions. 

Do you want to join a team that is building tailored technical solutions to modernize our government's mission and our client's business?  Do you have a desire to change how people work?  Are you interested in helping to protect our nation's cyber interests? Join our growing team as a Citrix Software Virtualization Engineer, supporting the NGA customer mission.

ResponsibilitiesWhat you get to do every day:
  • Development of Virtualized Packages for Mission Baseline Applications
    • Applications will be consumed both by VDI sessions and thick clients
    • Applications include those with plugins and advanced graphics requirements
  • Work with application testers and mission SMEs to validate mission application behavior
  • Incorporate any required sequencing changes into the app sequencing process
  • Identify facets of user application settings (registry, AppData, etc.) that need to be persisted across sessions in a non-persistent VDI environment
  • Identify automation opportunities for application sequencing and work with the engineering team to streamline the sequencing process for mission applications, once established
  • Assist the virtualization team and VDI team with application delivery infrastructure configuration, as needed
  • Improve backup/Disaster Recovery and Continuity of Operations
  • Articulating knowledge, discoveries, designs, etc. rapidly and concisely in written detailed designs, test plans and test cases, implementation plans, operational guides, and training guides under project management time and cost-constrained deadlines
  • Performing work without appreciable direction and exercising considerable latitude in the determination of technical objectives of assignments
  • Working with VMware software defined data center products and tools for troubleshooting and performance tuning
  • Analyze, test, and apply regular security patches and software update as required
  • In-depth and up-to-date knowledge of Virtualization products and capabilities
  • Ability to analyze and apply virtualization product capabilities to changing program requirements
  • Good work ethic and active desire to learn
  • Skillful time management and organizational skills to set and meet deadlines
  • Excellent written and oral communication skills
  • Create and maintain technical documentation and provide training to other team members
  • Incident resolution and fulfillment of software requests
  • Performs all other work as assigned
Qualifications

Clearance Required: Active TS clearance (with SCI Eligibility) and eligibility to obtain CI Poly 

Certification Required: DoD 8140.01M IAT Level II certification (e.g., CompTIA Security+ or equivalent)

Education/Experience:

  • Requires Bachelor's degree or relevant experience, education, training or certifications in lieu of degree
  • 5+ years of experience with Systems Administration/Virtualization
  • 3+ years of experience with VDI technologies, including VMware Horizon, Citrix Virtual Apps and Desktops, or Microsoft Remote Desktop Services
  • 2+ years of experience with Citrix XenApp or comparable application virtualization technology (Microsoft App-V, FlexApp, App Volumes, etc)

Required Skills:
  • Experience with Windows Desktop (10/11) and Server (2012+) Operating Systems
  • Utilize scripting and automation tools (e.g., PowerShell) to automate tasks and manage deployments.
  • Experience with non-persistent desktop environments
  • Experience with profile management solutions such as VMware DEM or Liquidware Labs' Profile-Unity
  • Familiarity with ActiveDirectory, specifically Group Policy
  • Understanding of load-balancing application delivery services
  • Understand principles of ITIL
  • Able to create architectural design documents and presentations
  • Able to test and apply hardware and software updates
  • Understand architectural frameworks such as TOGAF
  • Virtualization compute environment certification, i.e. VMware Certified Associate for Data Center Virtualization (VCA-DCV)
  • Familiarity with ticketing systems (Service+, ServiceNow, Remedy, etc)
  • Occasional trips to the customer site in St. Louis, MO required

What is ideal?

  • Intelligence Community Experience preferred
What you can expect from us
  • Recognizing great achievements do not go unnoticed by bcore through service anniversaries, spot awards, and employee referral bonuses
  • You'll join a growing organization of passionate, top-shelf, IT engineering professionals with extensive experience in actively developing the technology revolution in the Intelligence community
  • The expected salary range within the Washington, DC metropolitan area is: $122,000- $147,000. Final compensation is unique to each individual and will be determined based on factors such as experience, education, geographic location, and contractual requirements. This is not a guarantee.
  • Benefits include Health/Dental/Vision, 401(k), Paid Time Off, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more.
BCore is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.Employment Type: FULL_TIME