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Desktop Associate Jobs in Wisconsin (NOW HIRING)

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Client Care Associate

Oneida, WI · On-site

$17/hr

Client Care Associate Location: Green Bay, WI (Hybrid) Overview Category Customer Service ... Troubleshoot software and service issues across web, mobile, and desktop applications * Accurately ...

FOREVER INC

Client Care Associate

Hobart, WI · Hybrid

$17/hr

Client Care Associate Location: Green Bay, WI (Hybrid) Department: Client Care Reports To: Manager ... Troubleshoot software and service issues across web, mobile, and desktop applications * Accurately ...

CROSSMARK1

Retail Data Collection Associate - PT

Portage, WI · On-site

$16.25 - $18.50/hr

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... MUST HAVE DAILY ACCESS TO DESKTOP/LAPTOP WITH INTERNET ACCESS IN YOUR HOME! Additional Information ...

CROSSMARK1

Retail Data Collection Associate - PT

Portage, WI · On-site

$16.25 - $18.50/hr

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... MUST HAVE DAILY ACCESS TO DESKTOP/LAPTOP WITH INTERNET ACCESS IN YOUR HOME! Additional Information ...

CROSSMARK1

Retail Data Collection Associate - PT

Oak Creek, WI · On-site

$14.50 - $16.75/hr

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... MUST HAVE DAILY ACCESS TO DESKTOP/LAPTOP WITH INTERNET ACCESS IN YOUR HOME! Additional Information ...

CROSSMARK1

Retail Data Collection Associate - PT

Portage, WI · On-site

$16.25 - $18.50/hr

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... MUST HAVE DAILY ACCESS TO DESKTOP/LAPTOP WITH INTERNET ACCESS IN YOUR HOME! Additional Information ...

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Desktop Associate information

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are the most commonly searched types of Desktop jobs in Wisconsin?

The most popular types of Desktop jobs in Wisconsin are:

What cities in Wisconsin are hiring for Desktop Associate jobs?

Cities in Wisconsin with the most Desktop Associate job openings:

Desktop Associate jobs near you
Infographic showing various Desktop Associate job openings in Wisconsin as of June 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

End User Computing (EUC) Administrator

Sub-Zero Group, Inc.

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 9 days ago

Job description

Key Responsibilities
  • Support day-to-day operation of end-user computing platforms, including desktops, laptops, mobile devices, RF scanners, and peripherals
  • Perform device management activities using tools such as Microsoft Intune, JAMF, and SOTI
  • Support device provisioning, configuration, refresh, and decommissioning, including Windows Autopilot and standard department device setups
  • Support operating system updates and patching for end-user devices, including application packaging, testing, and maintaining compatibility across updates
  • Support Windows, macOS, Linux (as needed for specific teams), and 10ZiG endpoint devices used in manufacturing or specialized environments
  • Monitor and troubleshoot Intune and JAMF health issues that impact device enrollment, compliance, configuration, or manufacturing reliability
  • Provide advanced endpoint support for issues escalated from Desktop or Service Desk teams
  • Partner with Network, Security, Server, and other IT teams to resolve device-related issues
  • Support end-user audiovisual (AV) solutions and participate in AV-related projects, including vendor coordination and device deployment
  • Participate in an on-call rotation to support after-hours incidents impacting manufacturing operations and business users

Qualifications
Required
  • Experience supporting end-user devices and operating systems in an enterprise IT environment
  • Familiarity with endpoint management tools such as Microsoft Intune, JAMF, or similar
  • Strong troubleshooting skills with hardware, operating systems, and endpoint configuration
  • Clear communication skills and a strong customer-service mindset

Preferred
  • Experience supporting devices in manufacturing or operational environments
  • Experience with application packaging or endpoint configuration management
  • Exposure to Active Directory or Entra ID
  • Basic familiarity with scripting or automation (e.g., PowerShell)
  • Associate degree in IT or related field, or equivalent hands-on experience

What Success Looks Like
  • Manufacturing and business users experience reliable device performance with minimal disruption
  • Endpoint issues are resolved quickly with a strong focus on customer service
  • Devices are deployed, refreshed, and supported in a way that keeps operations running

We value our employees by providing:
  • Competitive compensation based on skills
  • Industry leading health, dental, and vision plans
  • Generous 401 (K) savings and profit sharing
  • On-site UW Health clinic, fitness center, and walking paths
  • Education assistance and internal training programs
  • Electric vehicle charging
  • Maternity & paternity leave
  • Interested in learning more on our robust benefits package we offer? Click here!

This position requires a pre-employment drug/alcohol test and background check, which will be administered after a conditional job offer is extended. A negative drug/alcohol test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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