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Desktop Associate Jobs in Oklahoma (NOW HIRING)

System One

Systems Support Specialist

Adair, OK · On-site

$50K - $70K/yr

Provide general IT technical and administrative support, including troubleshooting desktops and ... Associate's Degree in information technology, computer science, information systems, business ...

System One

Systems Support Specialist

Adair, OK · On-site

$50K - $70K/yr

Provide general IT technical and administrative support, including troubleshooting desktops and ... Associate's Degree in information technology, computer science, information systems, business ...

BTC Broadband

MSP Tier 1 Technician

Bixby, OK · On-site

B. Perform analysis, diagnosis and resolution of desktop, laptop, tablet, phone, and network ... Associates or Bachelors in IT, Computer Science or related discipline or relevant experience.

System One

IT & ERP Support Specialist

Adair, OK · On-site

$50K - $70K/yr

Provide general IT technical and administrative support, including troubleshooting desktops and ... Associate's Degree in information technology, computer science, information systems, business ...

System One

Systems Support Specialist

Adair, OK · On-site

$50K - $70K/yr

Provide general IT technical and administrative support, including troubleshooting desktops and ... Associate's Degree in information technology, computer science, information systems, business ...

System One

Systems Support Specialist

Adair, OK · On-site

$50K - $70K/yr

Provide general IT technical and administrative support, including troubleshooting desktops and ... Associate's Degree in information technology, computer science, information systems, business ...

System One

IT & ERP Support Specialist

Adair, OK · On-site

$50K - $70K/yr

Provide general IT technical and administrative support, including troubleshooting desktops and ... Associate's Degree in information technology, computer science, information systems, business ...

ECS

Drafter / CAD Operator

Norman, OK · On-site

$18 - $22/hr

Conduct desktop / online, or on-location verification and on-equipment validation tasks with little ... Associates or higher-level degree preferred. Will consider a combination of education, technical ...

Navanta, LLC

Applications Specialist III

Oklahoma City, OK · On-site

$57K - $62K/yr

Basic understanding of desktop operating systems, various software applications, and PC/Server ... Associate's (or higher) degree in computer science-related field. * Two or more years of technical ...

Tulsa City-County Library

IT Technician

Tulsa, OK · On-site

$24.18/hr

Excellent technical knowledge of PC and desktop hardware, software, configurations and data ... Associates degree in the field of information technology and/or 3 years' equivalent work ...

Tulsa City-County Library

IT Technician

Tulsa, OK · On-site

$24.18/hr

Excellent technical knowledge of PC and desktop hardware, software, configurations and data ... Associates degree in the field of information technology and/or 3 years' equivalent work ...

City of Muskogee

Systems Administrator

Muskogee, OK · On-site

$26.21/hr

Provide Tier II technical support and serve as an escalation point for Desktop Support staff ... High school diploma or equivalent and at least an Associate degree in a related field with a ...

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Desktop Associate information

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are the most commonly searched types of Desktop jobs in Oklahoma?

The most popular types of Desktop jobs in Oklahoma are:

What cities in Oklahoma are hiring for Desktop Associate jobs?

Cities in Oklahoma with the most Desktop Associate job openings:

Desktop Associate jobs near you

Systems Support Specialist

System One

Adair, OK • On-site

$50K - $70K/yr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago

Job description

Job Title: Systems Support Specialist Location: Adair, Oklahoma Type: Direct Hire Compensation: $50,000.00 to $70,000.00 Work Model: Onsite – onsite Hours: 40.0 Security Clearance: (not specified)

Overview

System One has an exciting opportunity for a technical specialist with focus in ERP systems support. This is a stable, well-established organization located in Northeastern Oklahoma offering benefits and an excellent work environment. Qualified individuals will need to possess at least 3 years of experience in supporting ERP systems and providing desktop, technical support to internal customers.

Responsibilities

  • Provide general IT technical and administrative support, including troubleshooting desktops and printers, workstation setup, RDS server/VPN maintenance, internet and phone connectivity, software updates, and software-related inquiries.
  • Support the company's ERP system (Sage 300), including creating inventory part numbers, maintaining customer price lists, troubleshooting plant accounting, and modifying reports.
  • Assist with company and GLIPM webstores, troubleshooting, data organization, posting updates, marketing, and adjustments.
  • Help identify, convert, and train on automated processes within the ERP system, creating SOP documentation as needed.
  • Provide manufacturing accounting and inventory support, including data entry, file management, raw material transfer, and cycle counts.
  • Document procedures for IT administration, accounting, and order processing; recommend system updates for efficiency.
  • Prepare analytical reports on inventory, purchasing, sales, and trends upon request.
  • Perform other duties as assigned by the CFO.
Responsibility details include working with ERP systems from a manufacturing perspective, with experience in modules such as order entry, shipping, invoicing, AR, AP, and inventory control. Candidates with ERP system migration experience, particularly with Microsoft Dynamics 365 or Sage X3, are preferred, especially as the company plans to transition from Sage 300 to these systems. Experience with webstore maintenance and system support is highly valued.

Preliminary Qualifications

  • Associate’s Degree in information technology, computer science, information systems, business analytics, or data science
  • 3-5 years of experience in IT helpdesk or system support role
  • Must have direct experience using ERP systems
  • Preferred: experience with Microsoft Dynamics 365 or Sage X3
  • Preferred: ERP system migration or implementation experience
  • Experience with webstore maintenance

Technical Competencies Required:

  • ERP Proficiency: Understanding of ERP concepts including inventory management, order processing, and manufacturing modules.
  • General IT Support: Troubleshooting network issues, user access/permissions, and hardware setup.
Preferred:
  • Database/SQL Skills: Proficiency in SQL for troubleshooting, queries, and data migration.
  • System Integration: Knowledge of data movement between systems via APIs or ODBC.
  • E-Commerce/Webstore Management: Interface with Webstores for inventory sync, order download, and customer data.

Project & Analytical Requirements

  • Data Integrity & Cleaning: Ensuring accurate and clean data during ERP migration.
  • Software Troubleshooting: Identifying root causes of errors beyond immediate fixes.
  • Workflow Mapping: Document current manual processes to replicate or improve during ERP setup.

Soft Skills Required

  • End-User Empathy: Maintain professionalism and patience when assisting frustrated users.
  • Process Discipline: Follow protocols to maintain system stability.
  • Communication: Explain technical issues to non-technical users and liaise with ERP vendors.
  • Initiative: Self-motivated and willing to learn new areas.
  • Flexibility: Willing to work after hours or on weekends if necessary.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic, veteran, marital, or any other characteristic protected by applicable law.

#M- #LI- Ref: #208-Rowland Tulsa

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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