Help Desk / Systems Administrator / Service Desk Engineer Forward Slash Technologyis a St. Louis-based Cyber Security, Information Technology, and Managed Services Provider committed to delivering ...
Help Desk / Systems Administrator / Service Desk Engineer Forward Slash Technologyis a St. Louis-based Cyber Security, Information Technology, and Managed Services Provider committed to delivering ...
Help Desk / Systems Administrator / Service Desk Engineer Forward Slash Technology is a St. Louis-based Cyber Security, Information Technology, and Managed Services Provider committed to delivering ...
Help Desk / Systems Administrator / Service Desk Engineer Forward Slash Technology is a St. Louis-based Cyber Security, Information Technology, and Managed Services Provider committed to delivering ...
Front Desk Hospitality Specialist
Springfield, MO · On-site
$18 - $20/hr
Front Desk Hospitality Specialist Springfield, MO Monday through Friday | 8am to 5pm $18 to $20/hr Phoenix Home Care and Hospice is hiring a Front Desk Hospitality Specialist for our Springfield ...
Quick apply
Front Desk Hospitality Specialist
Springfield, MO · On-site
$18 - $20/hr
Front Desk Hospitality Specialist Springfield, MO Monday through Friday | 8am to 5pm $18 to $20/hr Phoenix Home Care and Hospice is hiring a Front Desk Hospitality Specialist for our Springfield ...
Front Desk Hospitality Specialist
$18 - $20/hr
Front Desk Hospitality Specialist Springfield, MO Monday through Friday | 8am to 5pm $18 to $20/hr Phoenix Home Care and Hospice is hiring a Front Desk Hospitality Specialist for our Springfield ...
Front Desk Hospitality Specialist
$18 - $20/hr
Front Desk Hospitality Specialist Springfield, MO Monday through Friday | 8am to 5pm $18 to $20/hr Phoenix Home Care and Hospice is hiring a Front Desk Hospitality Specialist for our Springfield ...
Front Desk Hospitality Specialist
$18 - $20/hr
Front Desk Hospitality Specialist Springfield, MO Monday through Friday | 8am to 5pm $18 to $20/hr Phoenix Home Care and Hospice is hiring a Front Desk Hospitality Specialist for our Springfield ...
Quick apply
Front Desk Hospitality Specialist
$18 - $20/hr
Front Desk Hospitality Specialist Springfield, MO Monday through Friday | 8am to 5pm $18 to $20/hr Phoenix Home Care and Hospice is hiring a Front Desk Hospitality Specialist for our Springfield ...
Front Desk Hospitality Specialist
Springfield, MO · On-site
$18 - $20/hr
Front Desk Hospitality Specialist Springfield, MO Monday through Friday 8am to 5pm $18 to $20/hr Phoenix Home Care and Hospice is hiring a Front Desk Hospitality Specialist for our Springfield office.
Front Desk Hospitality Specialist
Springfield, MO · On-site
$18 - $20/hr
Front Desk Hospitality Specialist Springfield, MO Monday through Friday 8am to 5pm $18 to $20/hr Phoenix Home Care and Hospice is hiring a Front Desk Hospitality Specialist for our Springfield office.
Hotel Front Desk Associate
Springfield, MO · On-site
$12.50 - $16/hr
Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike. * Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.
Hotel Front Desk Associate
Springfield, MO · On-site
$12.50 - $16/hr
Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike. * Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.
Part Time Front Desk Associate
Springfield, MO · On-site
$12.75 - $16.25/hr
Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike. * Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.
Part Time Front Desk Associate
Springfield, MO · On-site
$12.75 - $16.25/hr
Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike. * Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.
Front Desk Agent for Element - Springfield, MO
Springfield, MO · On-site
$13 - $16.25/hr
Front Desk Agent - Element Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 ...
Front Desk Agent for Element - Springfield, MO
Springfield, MO · On-site
$13 - $16.25/hr
Front Desk Agent - Element Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 ...
Front Desk Agent - Element Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 ...
Front Desk Agent - Element Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 ...
Front Desk Agent for Element - Springfield, MO
Springfield, MO · On-site
$16/hr
Front Desk Agent - Element Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 ...
Front Desk Agent for Element - Springfield, MO
Springfield, MO · On-site
$16/hr
Front Desk Agent - Element Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 ...
Front Desk Agent for Element - Springfield, MO
Springfield, MO · On-site
$16/hr
Front Desk Agent - Element Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 ...
Quick apply
Front Desk Agent for Element - Springfield, MO
Springfield, MO · On-site
$16/hr
Front Desk Agent - Element Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 ...
Chase Building: 303 E Republic Rd, Springfield, Missouri, United States of America, 65807 Department: 1709 IT Service Desk Scheduled Weekly Hours: 40 Hours: 8:00 AM - 5:00 PM Work Shift: Day Shift ...
New
Quick apply
Chase Building: 303 E Republic Rd, Springfield, Missouri, United States of America, 65807 Department: 1709 IT Service Desk Scheduled Weekly Hours: 40 Hours: 8:00 AM - 5:00 PM Work Shift: Day Shift ...
New
Chase Building: 303 E Republic Rd, Springfield, Missouri, United States of America, 65807 Department: 1709 IT Service Desk Scheduled Weekly Hours: 40 Hours: 8:00 AM - 5:00 PM Work Shift: Day Shift ...
New
Chase Building: 303 E Republic Rd, Springfield, Missouri, United States of America, 65807 Department: 1709 IT Service Desk Scheduled Weekly Hours: 40 Hours: 8:00 AM - 5:00 PM Work Shift: Day Shift ...
New
Chase Building: 303 E Republic Rd, Springfield, Missouri, United States of America, 65807 Department: 1709 IT Service Desk Scheduled Weekly Hours: 40 Hours: 8:00 AM - 5:00 PM Work Shift: Day Shift ...
Chase Building: 303 E Republic Rd, Springfield, Missouri, United States of America, 65807 Department: 1709 IT Service Desk Scheduled Weekly Hours: 40 Hours: 8:00 AM - 5:00 PM Work Shift: Day Shift ...
Part Time Front Desk Associate
$12.75 - $16.25/hr
Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike. * Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.
Part Time Front Desk Associate
$12.75 - $16.25/hr
Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike. * Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.
Front Desk Representative
$13.50 - $16.25/hr
Front Desk Representative Location: TownePlace Suites by Marriott - Springfield, MO Guest Service Representative.pdf Essential Responsibilities: * Warmly greet guests and assist with registration and ...
Front Desk Representative
$13.50 - $16.25/hr
Front Desk Representative Location: TownePlace Suites by Marriott - Springfield, MO Guest Service Representative.pdf Essential Responsibilities: * Warmly greet guests and assist with registration and ...
Front Desk Agent / Guest Services Agent
Springfield, MO · On-site
$12 - $15.25/hr
FRONT DESK AGENT ✨ Guest-Focused | Team-Oriented | Career-Growth Opportunity ✨ Are you a hardworking PEOPLE PERSON who loves creating great first impressions? Look no further! Join our award ...
Front Desk Agent / Guest Services Agent
Springfield, MO · On-site
$12 - $15.25/hr
FRONT DESK AGENT ✨ Guest-Focused | Team-Oriented | Career-Growth Opportunity ✨ Are you a hardworking PEOPLE PERSON who loves creating great first impressions? Look no further! Join our award ...
Front Desk Agent / Guest Services Agent
$13 - $16.25/hr
FRONT DESK AGENT Guest-Focused | Team-Oriented | Career-Growth Opportunity Are you a hardworking PEOPLE PERSON who loves creating great first impressions? Look no further! Join our award-winning ...
Front Desk Agent / Guest Services Agent
$13 - $16.25/hr
FRONT DESK AGENT Guest-Focused | Team-Oriented | Career-Growth Opportunity Are you a hardworking PEOPLE PERSON who loves creating great first impressions? Look no further! Join our award-winning ...
Front Desk Agent / Guest Services Agent
Springfield, MO · On-site
$12 - $15.25/hr
FRONT DESK AGENT ✨ Guest-Focused | Team-Oriented | Career-Growth Opportunity ✨ Are you a hardworking PEOPLE PERSON who loves creating great first impressions? Look no further! Join our award ...
Front Desk Agent / Guest Services Agent
Springfield, MO · On-site
$12 - $15.25/hr
FRONT DESK AGENT ✨ Guest-Focused | Team-Oriented | Career-Growth Opportunity ✨ Are you a hardworking PEOPLE PERSON who loves creating great first impressions? Look no further! Join our award ...
Desk information
See Springfield, MO salary details
$11.59 - $13.34
2% of jobs
$13.34 - $15.09
6% of jobs
$15.09 - $16.84
12% of jobs
$17.33 is the 25th percentile. Wages below this are outliers.
$16.84 - $18.59
17% of jobs
The median wage is $19.99 / hr.
$18.59 - $20.34
16% of jobs
$20.34 - $22.08
16% of jobs
$22.96 is the 75th percentile. Wages above this are outliers.
$22.08 - $23.83
12% of jobs
$23.83 - $25.58
7% of jobs
$25.58 - $27.33
6% of jobs
$27.33 - $29.08
3% of jobs
$29.08 - $30.83
2% of jobs
$11
$21
$30
How much do desk jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Front Desk Receptionist, and why are they important?
What are some common desk jobs?
What is an example of a desk job?
What are desk jobs?
What type of job is a desk job?
What are some good desk jobs?
What are the typical responsibilities of a front desk employee in a busy office environment?
What is the difference between Desk vs Customer Service Representative?
| Aspect | Desk | Customer Service Representative |
|---|---|---|
| Credentials | Typically requires basic administrative skills, sometimes certifications in office software | Requires communication skills, sometimes certifications in customer service or communication |
| Work Environment | Office setting, administrative tasks, desk-based | Call centers, retail, office, customer interaction |
| Industry Usage | Administrative, corporate, support roles | Retail, telecom, banking, service industries |
| Search & Comparison Intent | Often compared for administrative roles | Focused on customer interaction and support |
While both roles involve desk work, a Desk position generally focuses on administrative and support tasks within an office environment. A Customer Service Representative primarily interacts with customers, providing support and resolving issues. The roles overlap in office settings but differ in daily responsibilities and skill requirements.

Help Desk / Systems Administrator / Service Desk Engineer
Forward Slash TechnologySpringfield, MO • On-site
Full-time
Posted 16 days ago
Job description
Help Desk / Systems Administrator / Service Desk Engineer
Forward Slash Technologyis a St. Louis-based Cyber Security, Information Technology, and Managed Services Provider committed to delivering exceptional technology solutions and support to our clients. We are not a staffing firm; our team operates as a long-term strategic partner to our clients.
The Systems Administrator is a mid-level technical role within the Engineering department, responsible for supporting client and internal systems under the supervision of senior engineers. This role involves hands-on support for infrastructure, workstations, and network environments. The ideal candidate is eager to learn, detail-oriented, and committed to delivering white glove service to all end users.
KEY RESPONSIBILITIES
System Configuration & Maintenance
- Assist in installing, configuring, and maintaining desktops, servers, and applications.
- Apply system updates, patches, and basic configurations as directed.
- Monitor system logs and performance; escalate issues as needed.
User & Desktop Support
- Provide Tier 1 support to end users via ticketing system, phone, and in person.
- Troubleshoot basic hardware, software, and printer issues.
- Assist with user onboarding/offboarding, including account creation and permissions.
Network Support
- Support daily monitoring and basic maintenance of client and internal networks.
- Assist with resolving connectivity issues, including Wi-Fi, DNS, and VPN problems.
- Document and report any recurring network issues to senior engineers.
Server & Cloud Support
- Participate in patching, backups, and monitoring of servers (Windows, Linux, O365, etc.).
- Support cloud environments, including Microsoft 365 administration.
- Work with senior staff to identify opportunities for performance optimization.
Security & Compliance
- Adhere to company and client security standards, including CJIS requirements.
- Monitor endpoint alerts and report anomalies.
- Participate in audits and compliance activities as assigned.
Documentation & Inventory
- Maintain accurate records in Autotask, including asset tracking and system changes.
- Assist in updating knowledge base articles and SOPs.
- Conduct periodic audits of software and hardware inventory.
Professional Development
- Actively participate in training and mentoring opportunities.
- Pursue certifications or coursework aligned with role responsibilities.
- Demonstrate progress toward greater technical independence and client engagement.
REQUIRED QUALIFICATIONS
- Associate's or bachelor's degree in Information Technology, Computer Science, or related field (or equivalent work experience).
- 3-5 years experience in a tiered service or help desk environment.
- Foundational knowledge of Windows environments, networking, and system administration.
- Strong organizational and communication skills.
- Willingness to follow procedures, escalate when appropriate, and continuously learn.
- Demonstrated commitment to white glove support and end-user satisfaction.
- Ability to communicate clearly with both technical and non-technical users.
PREFERRED QUALIFICATIONS
- Familiarity with managed services tools (e.g., Autotask, RMM platforms like Datto or Atera).
- Exposure to scripting (e.g., PowerShell for Windows environments).
- Basic understanding of cybersecurity best practices.
EMPLOYMENT REQUIREMENTS
- Must be a U.S. Citizen.
- Must possess a valid U.S. driver's license with a clean driving record.
- Must pass a Missouri State Highway Patrol (MSHP) and federal fingerprint-based background check.
- Must complete CJIS training and successfully pass the CJIS certification exam.
JOB SPECIFICS
- Job Type:Full-time, Monday through Friday, salaried.
- Work Hours:Between 7:00 AM and 6:00 PM (shift-based).
- Location:Springfield, MO area.
- Remote Status:Not eligible for remote work.
About Forward Slash Technology
Sourced by ZipRecruiter
Industry
It services
Company size
1 - 10 Employees
Headquarters location
Saint Louis, MO, US
Year founded
2011