Customer Service, Help Desk, or Tier 1 support experience is a plus. This position will assist customers on resolving issues regarding their internet service. This is customer service help desk ...
Customer Service, Help Desk, or Tier 1 support experience is a plus. This position will assist customers on resolving issues regarding their internet service. This is customer service help desk ...
Customer Service, Help Desk, or Tier 1 support experience is a plus. This position will assist customers on resolving issues regarding their internet service. This is customer service help desk ...
Customer Service, Help Desk, or Tier 1 support experience is a plus. This position will assist customers on resolving issues regarding their internet service. This is customer service help desk ...
This is more than a front desk position - it's a sales-driven role where you'll help grow the studio, inspire members, and create an exceptional experience both in person and online. About HOTWORX ...
Quick apply
This is more than a front desk position - it's a sales-driven role where you'll help grow the studio, inspire members, and create an exceptional experience both in person and online. About HOTWORX ...
Service Desk / Help Desk Analyst
$19.50 - $26.75/hr
JOB DETAILS: Position: Service Desk / Help Desk Analyst Location: Omaha, NE Duration: Long Term (1 Years+) / Full Time 2 to 5 years in a Technical Voice Support/Service Desk environment in a ...
Service Desk / Help Desk Analyst
$19.50 - $26.75/hr
JOB DETAILS: Position: Service Desk / Help Desk Analyst Location: Omaha, NE Duration: Long Term (1 Years+) / Full Time 2 to 5 years in a Technical Voice Support/Service Desk environment in a ...
Service Desk Lead
Lincoln, NE · On-site
The Service Desk Lead provides supervisory and operational leadership for the company's service ... positions vary depending on multiple factors; including but not limited to, location, skill set ...
Service Desk Lead
Lincoln, NE · On-site
The Service Desk Lead provides supervisory and operational leadership for the company's service ... positions vary depending on multiple factors; including but not limited to, location, skill set ...
Front Desk Associate
Kearney, NE · On-site
$12 - $15.50/hr
Front Desk Associate Holiday Inn Kearney - Kearney, NE Position Type Full Time Job Shift Open (days, nights, weekends, holidays) The Holiday Inn - Kearney, NE is currently taking applications for a ...
Front Desk Associate
Kearney, NE · On-site
$12 - $15.50/hr
Front Desk Associate Holiday Inn Kearney - Kearney, NE Position Type Full Time Job Shift Open (days, nights, weekends, holidays) The Holiday Inn - Kearney, NE is currently taking applications for a ...
Front Desk
Lincoln, NE · On-site
$12.50 - $15.75/hr
Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and ...
Front Desk
Lincoln, NE · On-site
$12.50 - $15.75/hr
Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and ...
Front Desk
$15/hr
POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. Desk ...
Quick apply
Front Desk
$15/hr
POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. Desk ...
Front Desk
Crete, NE · On-site
$13 - $16.25/hr
The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will ...
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$13 - $16.25/hr
The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will ...
Front Desk Agent
York, NE · On-site
$16 - $17/hr
... Front Desk Agent to join our team! If you enjoy working with people and creating great guest ... Position Details: * Full-time position * Must be available for nights and weekends * Pay: $16-$17 ...
Front Desk Agent
York, NE · On-site
$16 - $17/hr
... Front Desk Agent to join our team! If you enjoy working with people and creating great guest ... Position Details: * Full-time position * Must be available for nights and weekends * Pay: $16-$17 ...
Front Desk
$13.25 - $16.75/hr
The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will ...
Front Desk
$13.25 - $16.75/hr
The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will ...
Front Desk Agent
$17/hr
... Front Desk Agent to join our team! If you enjoy working with people and creating great guest ... Position Details: * Full-time position * Must be available for nights and weekends * Pay: $16-$17 ...
Front Desk Agent
$17/hr
... Front Desk Agent to join our team! If you enjoy working with people and creating great guest ... Position Details: * Full-time position * Must be available for nights and weekends * Pay: $16-$17 ...
Front Desk
Lincoln, NE · On-site
$13.25 - $16.75/hr
The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will ...
Front Desk
Lincoln, NE · On-site
$13.25 - $16.75/hr
The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will ...
Front Desk
Elkhorn, NE · On-site
$13.50 - $17/hr
The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will ...
Front Desk
Elkhorn, NE · On-site
$13.50 - $17/hr
The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will ...
Front Desk Agent
York, NE · On-site
$16 - $17/hr
... Front Desk Agent to join our team! If you enjoy working with people and creating great guest ... Position Details: * Full-time position * Must be available for nights and weekends * Pay: $16-$17 ...
Front Desk Agent
York, NE · On-site
$16 - $17/hr
... Front Desk Agent to join our team! If you enjoy working with people and creating great guest ... Position Details: * Full-time position * Must be available for nights and weekends * Pay: $16-$17 ...
Front Desk Agent
York, NE · On-site
$17/hr
... Front Desk Agent to join our team! If you enjoy working with people and creating great guest ... Position Details: * Full-time position * Must be available for nights and weekends * Pay: $16-$17 ...
Front Desk Agent
York, NE · On-site
$17/hr
... Front Desk Agent to join our team! If you enjoy working with people and creating great guest ... Position Details: * Full-time position * Must be available for nights and weekends * Pay: $16-$17 ...
Front Desk Clerk
Crete, NE · On-site
$12.75 - $15.50/hr
Front Desk Clerk We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent customer service to guests at our hotel. The Front Desk Clerk will be responsible for ...
Front Desk Clerk
Crete, NE · On-site
$12.75 - $15.50/hr
Front Desk Clerk We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent customer service to guests at our hotel. The Front Desk Clerk will be responsible for ...
Front Desk Agent
$16 - $17/hr
... Front Desk Agent to join our team! If you enjoy working with people and creating great guest ... Position Details: * Full-time position * Must be available for nights and weekends * Pay: $16-$17 ...
Quick apply
Front Desk Agent
$16 - $17/hr
... Front Desk Agent to join our team! If you enjoy working with people and creating great guest ... Position Details: * Full-time position * Must be available for nights and weekends * Pay: $16-$17 ...
Front Desk Agent
York, NE · On-site
$16 - $17/hr
... Front Desk Agent to join our team! If you enjoy working with people and creating great guest ... Position Details: * Full-time position * Must be available for nights and weekends * Pay: $16-$17 ...
Front Desk Agent
York, NE · On-site
$16 - $17/hr
... Front Desk Agent to join our team! If you enjoy working with people and creating great guest ... Position Details: * Full-time position * Must be available for nights and weekends * Pay: $16-$17 ...
Front Desk
Crete, NE · On-site
$13 - $16.25/hr
The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will ...
Front Desk
Crete, NE · On-site
$13 - $16.25/hr
The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will ...
Desk Position information
What is the difference between Desk Position vs Customer Service Representative?
| Aspect | Desk Position | Customer Service Representative |
|---|---|---|
| Credentials | Typically requires high school diploma or equivalent; some roles may need certifications in office software | High school diploma or equivalent; often requires customer service training |
| Work Environment | Office setting, primarily desk-based tasks | Call centers, retail, or office environments, often involving direct customer interaction |
| Employer & Industry Usage | Used across various industries for administrative and clerical roles | Common in retail, telecommunications, and service industries |
The main difference between a Desk Position and a Customer Service Representative lies in their focus. Desk Positions generally involve administrative, clerical, or support tasks performed at a desk, while Customer Service Representatives primarily handle customer inquiries and support, often via phone or in person. Both roles may require similar credentials but differ in daily responsibilities and work environments.
CenturyLink rating
8.3
Based on 9 frontline employees who took The Breakroom Quiz
10th of 80 rated telecommunications companies
Job description
CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.
Job Description
Do you have outstanding Customer Service skills and enjoy helping people?
Then CenturyLink wants to talk to you.
CenturyLink is an industry-leading provider of communications, high speed internet and entertainment services from coast to coast. They have immediate openings for Customer Service Technicians based at their call center office Omaha.
People skills and basic computer knowledge are required. Customer Service, Help Desk, or Tier 1 support experience is a plus.
This position will assist customers on resolving issues regarding their internet service. This is customer service help desk position not a selling position. Combined with your current computer skills, CenturyLink has an extensive training program for you to achieve success. This is a full-time, staff position (not contract) with outstanding benefits. Hours will change depending on the needs of the business.
Basic Qualifications:
• Position requires customer contact and the ability to effectively communicate over the phone with customers to assess and evaluate customer needs in an efficient and successful manner.
• Proven ability to work with internal and external customers.
• Demonstrated interpersonal communication skills for communicating CenturyLinks' products and services to customers.
• Ability to multi-task in a Microsoft Windows environment
• Strong written and verbal communications skills.
Preferred Qualifications:
• Minimum of 6 months experience in tech support and or customer service call center.
Qualifications
Additional Information
No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.
What CenturyLink employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About CenturyLink
Sourced by ZipRecruiter
Industry
Internet and it
Company size
10,000+ Employees
Headquarters location
Monroe, LA, US