Be Well Clinical Studies

Be Well Health
Location: Lincoln, NE
Schedule: Full-Time | Monday-Friday | 8:00 AM-5:00 PM

Be Well Health supports Be Well Clinical Studies and Be Well Memory & Infusion, providing patient-centered clinical research and infusion services in a professional, welcoming environment. As our organization continues to grow, we are reopening the Front Desk position with expanded responsibilities to support both service lines.

The Front Desk Coordinator serves as the primary point of contact for patients, study participants, visitors, and vendors. This role supports daily front-office operations, patient experience, and administrative functions while working independently and collaboratively with clinical and administrative teams.

Front Desk & Patient Support

• Greet and assist patients, study participants, and visitors in a professional and courteous manner

• Serve as the first point of contact upon clinic arrival

• Answer and route incoming phone calls, emails, and general inquiries

• Assist with patient check-in, payment processing, and front-desk coordination

• Support patient rooming as needed, under the direction of clinical staff

Office & Facility Support

• Maintain a clean, organized, and professional front desk and lobby area

• Monitor and restock front-of-house supplies, including refreshments and patient materials

• Assist with scheduling support, data entry, filing, and document preparation

• Support operations for both Be Well Clinical Studies and Be Well Memory & Infusion

Independence & Accountability

• Work independently throughout the scheduled shift with minimal supervision

• Demonstrate reliability, punctuality, and strong time-management skills

• Utilize available resources to resolve routine issues and escalate concerns appropriately

• Maintain professionalism and consistency in daily responsibilities

• High school diploma or equivalent required

• Previous experience in a front desk, receptionist, administrative, or healthcare setting preferred

• Strong organizational, communication, and customer service skills

• Ability to manage multiple tasks in a fast-paced environment

• Comfortable working independently and as part of a team

• Proficiency with basic computer applications, including Microsoft Office (Word, Excel, Outlook)

• Join a growing healthcare organization with a collaborative team environment

• Support meaningful clinical research and patient care services

• Full-time, consistent schedule with opportunities for professional growth

• Pay Range: $15.00-$18.00 per hour (DOE)

• Health Insurance: 50% company-paid for employee

• Optional employee-paid benefits: STD, LTD, Vision, Dental, Life Insurance

• 401(k) Profit-Share Package

• Paid Time Off (PTO)