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Desk Position Jobs in Nebraska (NOW HIRING)

Avid Fort Stockton

Weekends - Front Desk Agent

Lincoln, NE · On-site

$12.50 - $15.75/hr

Hotel Front Desk Agent This position does require open weekend availability, with an emphasis on Sundays. Part-time hours will vary based off of the hotel occupancy and events. We are looking for a ...

Aloft Omaha West

Front Desk Associate

Omaha, NE · On-site

$13.50 - $17.25/hr

Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and ...

Fairfield Inn Lincoln Airport

Front Desk Associate

Lincoln, NE · On-site

$12.25 - $15.75/hr

Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and ...

Avid Fort Stockton

Front Desk Agent

Omaha, NE · On-site

$13.75 - $17.25/hr

Hotel Front Desk Agent We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent ...

Fairfield Inn And Suites

Front Desk Associate

Crete, NE · On-site

$12.75 - $16.25/hr

Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and ...

Aloft Omaha Aksarben Village

Front Desk Agent

Omaha, NE · On-site

$13.75 - $17.25/hr

Hotel Front Desk Agent We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent ...

EVEN Hotels

Front Desk Associate

Omaha, NE · On-site

$13.50 - $17.25/hr

Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and ...

Arby's

Help Desk Tech

Omaha, NE

$52K/yr

This position will be the first and central point of contact for all service events related to the ... desk environment preferred. DRM, Inc. offers great benefits: Paid Leave, Medical, Sabbatical ...

Arby's

Help Desk Tech

Omaha, NE · On-site

$52K/yr

This position will be the first and central point of contact for all service events related to the ... desk environment preferred. DRM, Inc. offers great benefits: Paid Leave, Medical, Sabbatical ...

Holiday Inn Lincoln Southwest

Front Desk Associate

Lincoln, NE · On-site

$12.25 - $15.75/hr

Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and ...

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All JobsDesk Position JobsDesk Position Jobs in Nebraska

Desk Position information

What are some basic desk position jobs?

Basic desk position jobs include roles such as administrative assistant, receptionist, data entry clerk, and office clerk. These jobs typically involve tasks like answering phones, managing schedules, filing, and using office software such as Microsoft Office or Google Workspace.

What is the difference between Desk Position vs Customer Service Representative?

AspectDesk PositionCustomer Service Representative
CredentialsTypically requires high school diploma or equivalent; some roles may need certifications in office softwareHigh school diploma or equivalent; often requires customer service training
Work EnvironmentOffice setting, primarily desk-based tasksCall centers, retail, or office environments, often involving direct customer interaction
Employer & Industry UsageUsed across various industries for administrative and clerical rolesCommon in retail, telecommunications, and service industries

The main difference between a Desk Position and a Customer Service Representative lies in their focus. Desk Positions generally involve administrative, clerical, or support tasks performed at a desk, while Customer Service Representatives primarily handle customer inquiries and support, often via phone or in person. Both roles may require similar credentials but differ in daily responsibilities and work environments.

What cities in Nebraska are hiring for Desk Position jobs? Cities in Nebraska with the most Desk Position job openings:
Desk Position jobs near you

Weekends - Front Desk Agent

Avid Fort Stockton

Lincoln, NE • On-site

$12.50 - $15.75/hr

Other

Re-posted 5 days ago

Job description

Hotel Front Desk Agent

This position does require open weekend availability, with an emphasis on Sundays. Part-time hours will vary based off of the hotel occupancy and events.

We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Skills

  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Experience with hotel reservations software, like PEP, FOSSE, and OPERA PMS
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude with a strong value in teamwork
  • Excellent communication and organizational skills

Apply