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Desk Monitor Jobs in Michigan (NOW HIRING)

AAM Brand

Front Desk Monitor (Receptionist)

Milford, MI · On-site

$13.50 - $17.50/hr

Front Desk Monitor Kensington Ridge is a luxurious active adult community by Del Webb in Milford Michigan designed for residents 55 and better. Situated in front of the 43-acre no wake lake, The Lake ...

AAM1

Front Desk Monitor (Receptionist)

Milford, MI · On-site

$13.25 - $17/hr

The Front Desk Monitor creates a welcoming environment by greeting residents and guests, answering phones, assisting with inquiries, monitoring facility activity, and ensuring community rules are ...

AAM LLC

Front Desk Monitor (Receptionist)

Milford, MI · On-site

$13.50 - $17.50/hr

The Front Desk Monitor creates a welcoming environment by greeting residents and guests, answering phones, assisting with inquiries, monitoring facility activity, and ensuring community rules are ...

AAM

Front Desk Monitor (Receptionist)

Milford, MI · On-site

$13.25 - $17/hr

The Front Desk Monitor creates a welcoming environment by greeting residents and guests, answering phones, assisting with inquiries, monitoring facility activity, and ensuring community rules are ...

Northville Public Schools

Receptionist

Northville, MI · On-site

$15.60/hr

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Requirements: * Proficiency in Microsoft Office Suite

Busch's Inc.

Help Desk Manager

Ann Arbor, MI · On-site

Monitor performance metrics and ensure service level compliance. * Provide leadership, coaching, and guidance to Help Desk team members. IT Equipment & Infrastructure Support * Manage workstations ...

Four Points by Sheraton

Hotel Front Desk Agent

Novi, MI · On-site

$15 - $18/hr

Monitor the lobby and maintain a clean, organized front desk area * Follow hotel policies and procedures regarding guest service, security, and safety * Address guest concerns professionally and work ...

Four Points By Sheraton

Hotel Front Desk Agent

Novi, MI · On-site

$13.50 - $17/hr

... Monitor the lobby and maintain a clean, organized front desk area Follow hotel policies and procedures regarding guest service, security, and safety Address guest concerns professionally and work to ...

TEKsystems

Service Desk Representative

Detroit, MI · On-site +1

$22/hr

... monitors, and anesthesia machines. Service Desk Representatives support a wide variety of software, including Microsoft Windows operating systems and Microsoft applications, MacOS, iOS, Android OS ...

Home2 Suites by Hilton

Front Desk Agent

Petoskey, MI · On-site

$16/hr

Monitor the maintain knowledge of hotel operations and activities * Take reservations and answer questions via phone, email, and in-person * Build rapport with guests and identify their needs through ...

Busch's Fresh Foods Market

Help Desk Manager

Ann Arbor, MI · On-site

$60K - $75K/yr

Monitor performance metrics and ensure service level compliance. * Provide leadership, coaching, and guidance to Help Desk team members. IT Equipment & Infrastructure Support * Manage workstations ...

Home2 Suites by Hilton

Front Desk Agent

Petoskey, MI · On-site

$14 - $17.75/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Responsibilities Monitor the maintain knowledge of hotel operations and activities Take ...

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Desk Monitor information

What is the difference between Desk Monitor vs Customer Service Representative?

AspectDesk MonitorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require security clearanceHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice or control room, monitoring screens and systemsCall centers, retail, or office settings interacting with customers
Industry UsageSecurity, facilities management, IT supportRetail, telecommunications, banking, hospitality

Desk Monitors primarily oversee security or operational systems in controlled environments, requiring technical skills and monitoring equipment. Customer Service Representatives focus on assisting customers directly, emphasizing communication skills. While both roles may work in office settings, their core responsibilities and skill sets differ significantly.

Desk Monitor jobs near you
Infographic showing various Desk Monitor job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 14% Part Time, 2% Temporary, 4% Contract, and 2% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Front Desk Monitor (Receptionist)

Milford, MI • On-site

AAM Brand
See more jobs at AAM Brandexternal

$13.50 - $17.50/hr

Other

Posted 19 days ago

Job description

Front Desk Monitor

Kensington Ridge is a luxurious active adult community by Del Webb in Milford Michigan designed for residents 55 and better. Situated in front of the 43-acre no wake lake, The Lake House is a 16,800 square-foot Clubhouse and the center of activity at Kensington Ridge. From the indoor heated pool and fitness center to the pickleball courts, there's several options for exercise and fun. The Front Desk Monitor creates a welcoming environment by greeting residents and guests, answering phones, assisting with inquiries, monitoring facility activity, and ensuring community rules are followed. This position is ideal for someone with strong communication skills who can maintain a safe atmosphere.

Position Responsibilities:

  • Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors and vendors.
  • Partners with Administrative Support team and the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects.
  • Filters inbound calls to determine appropriate direction.
  • Greets all visitors/homeowners and determines their immediate needs.
  • Monitors pickups/deliveries.
  • Assisting with events.
  • Testing pool water as needed.
  • Setup for events including moving various tables, chairs and stage assembly.
  • Work schedule may change to meet property requirements.
  • Perform other related duties as directed.

Knowledge, Skills & Abilities:

  • Excellent customer service and communication skills.
  • Ability to offer support to administrative support staff with ever-changing needs.
  • Ability to elicit information from callers and visitors in a professional and efficient manner.
  • Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
  • Exceptional organization and tracking skills.
  • Ability to function efficiently in a high volume, fast-paced environment.
  • Ability to proficiently utilize computer programs and company database systems, including MS Office (Excel, Word and Outlook), internet and e-mail systems.
  • Ability to interact and work positively and effectively with staff at all levels.
  • Advanced communication skills (both verbally and written), and the ability to communicate with all levels of management and staff.
  • Ability to work collaboratively and cooperatively within the department as well as with other departments.

Physical Demands & Work Environment:

  • Sitting at workstation utilizing a computer in an office setting.
  • Walking throughout property/facilities as needed.
  • Setting up, taking down and stacking tables and chairs, bending/kneeling/stretching in regard to pool water testing.

Qualifications

Education: High School or better.

Experience: 2 years: Paid, professional experience working in a Receptionist, Administrative Support, and/or Customer Service role within an office environment.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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