AAM Brand

13 Aam Brand Jobs Hiring Near You

Customer Service Representative

Tempe, AZ ยท On-site

$15.50 - $21.25/hr

Join Associated Asset Management (AAM), where teamwork, growth, and a high-performing culture empower employees to thrive and reach their full potential! In this role, you'll deliver prompt ...

Assists with community inspections of common areas according to AAM's management contract. * Perform various general accounting duties, including billing and processing waivers. * Maintains accurate ...

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This new community with a brand new 16,000+ sq.ft. Amenity Building also has an outdoor leisure pool, indoor lap pool, community wide walking trails, pickleball, and an 18-hole putting course. Join ...

Front Desk Monitor Sagebriar at Del Webb is an exciting new master-planned adult community in beautiful Greenwood, IN. Sagebriar is an active adult neighborhood featuring ranch-style single-family ...

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Front Desk Monitor Del Webb at Mallory Creek is an active adult community in Leland, North Carolina, near Wilmington, designed for an elevated retirement lifestyle. It features new single-family ...

Front Desk Monitor Del Webb Savannah at Heartwood is a premier 55+ active adult community located in Richmond Hill, Georgia, just off Belfast Keller Road. It offers a resort-style lifestyle supported ...

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Administrative Assistant

Southgate, MI

$15.75 - $21.25/hr

Administrative Assistant Job Category: Administrative Services Full-Time Southgate, MI 48195, USA Job Details Description If you are looking to join a team that takes pride in a high-performing ...

Front Desk Monitor Verdin is a beautiful, new masterplan community nestled in prestigious northeast Phoenix, surrounded by the protected Sonoran Preserve. The community includes a 23,000 sq. ft ...

Front Desk Monitor Del Webb Point Hope is an HOA community in Charleston, SC. The community offers residents an expansive 22,000 square-foot clubhouse brimming with amenities suited for active ...

Front Desk Monitor We are looking for an energetic, upbeat person who is looking for part-time work ( Position Responsibilities: * Provides direct receptionist support to all on-site property needs ...

Front Desk Monitor Job Category: Administrative Services Part-Time On-site Onsite - Kensington Ridge Milford, MI 48381, USA Description Kensington Ridge is a luxurious active adult community by Del ...

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Customer Service Representative

AAM Brand

Tempe, AZ โ€ข On-site

$15.50 - $21.25/hr

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Customer Service Representative

Are you a customer service rock star who loves helping people and creating positive experiences? Join Associated Asset Management (AAM), where teamwork, growth, and a high-performing culture empower employees to thrive and reach their full potential! In this role, you'll deliver prompt, courteous, and accurate support to homeowners by managing account information, processing address updates, and answering billing questions with professionalism and care.

Position Responsibilities:

  • Partners with Customer Service Supervisor and team members to establish effective procedures for collecting payments on a scheduled basis.
  • Partners with homeowners to provide/receive account information.
  • Answers all homeowner billing questions.
  • Updates computer database with homeowner's submitted address changes.
  • Conducts return mail and deed research to obtain homeowner information not readily available.
  • Partners with Disclosures and Transfers to ensure appropriate information is provided regarding the sell and the takeover of a new account.
  • Partners with Administrative Assistants and Community Managers to provide accurate community information to homeowners.
  • Performs other related duties as directed.

Knowledge, Skills and Abilities:

  • Superior customer service skills.
  • Ability to deal with upset customers over the phone in a calm and rational manner.
  • Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
  • Exceptional organization and tracking skills.
  • Ability to function efficiently in a high volume, fast-paced environment.
  • Ability to proficiently utilize computer programs and company database systems, including Microsoft office, internet and e-mail systems.
  • Ability to interact and work positively and effectively with staff at all levels.
  • Advanced communication skills (both verbally and written), and the ability to communicate with all levels of management and staff.
  • Ability to work collaboratively and cooperatively within the department as well as with other departments.

Physical Demands & Work Environment:

  • Primarily sitting at workstation utilizing a computer in an office setting.
  • May be required to lift boxes, fill paper trays, and other minor physical office related tasks.

Qualifications

Education:

High School or better.

Experience:

1 year: Experience in a customer service role.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.