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Desk Associate Jobs in Washington, DC (NOW HIRING)

OTO Development

Front Desk Associate

Oxon Hill, MD · On-site

$14.25 - $18.25/hr

We are pleased to announce a wonderful opportunity for a Front Desk Associate. What will you be doing most days? * Assist guests in the check-in and check-out procedure, as well as, throughout the ...

Onelife Fitness

Front Desk Associate

Mclean, VA · On-site

$10 - $18.50/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in. What You'll Do: * Greet and check in ...

US Fitness Holdings

Front Desk Associate

Mclean, VA · On-site

$14.25 - $18.25/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in. What You'll Do: * Greet and check in ...

OTO Development

Front Desk Associate

Annapolis, MD

$13.75 - $17.75/hr

We are pleased to announce a wonderful opportunity for a Front Desk Associate. What will you be doing most days? * Assist guests in the check-in and check-out procedure, as well as, throughout the ...

Hyatt Place National Harbor

Front Desk Associate

Oxon Hill, MD · On-site

$14.25 - $18.25/hr

We are pleased to announce a wonderful opportunity for a Front Desk Associate. What will you be doing most days? * Assist guests in the check-in and check-out procedure, as well as, throughout the ...

OTO Development

Front Desk Associate

Oxon Hill, MD

$14.25 - $18.25/hr

We are pleased to announce a wonderful opportunity for a Front Desk Associate. What will you be doing most days? * Assist guests in the check-in and check-out procedure, as well as, throughout the ...

US Fitness

Front Desk Associate

Arlington, VA · On-site

$16.25 - $20.75/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in. What You'll Do: * Greet and check in ...

Onelife Fitness

Front Desk Associate

Reston, VA · On-site

$10 - $18.50/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in. What You'll Do: * Greet and check in ...

US Fitness Holdings

Front Desk Associate

Mclean, VA · On-site

$14.25 - $18.25/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in. What You'll Do: * Greet and check in ...

US Fitness Holdings

Front Desk Associate

Reston, VA · On-site

$14.50 - $18.75/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in. What You'll Do: * Greet and check in ...

US Fitness Holdings

Front Desk Associate

Arlington, VA · On-site

$16 - $20.75/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in. What You'll Do: * Greet and check in ...

Onelife Fitness

Front Desk Associate

Arlington, VA · On-site

$10 - $18.50/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in. What You'll Do: * Greet and check in ...

US Fitness

Front Desk Associate

Mclean, VA · On-site

$14.25 - $18.50/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in. What You'll Do: * Greet and check in ...

US Fitness Holdings

Front Desk Associate

Clinton, MD · On-site

$14 - $18/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in. What You'll Do: * Greet and check in ...

US Fitness

Front Desk Associate

Clinton, MD · On-site

$14 - $18/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in. What You'll Do: * Greet and check in ...

US Fitness

Front Desk Associate

Reston, VA · On-site

$14.50 - $18.75/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in. What You'll Do: * Greet and check in ...

Gold's Gym

Front Desk Associate OVERNIGHT

Bowie, MD · On-site

$13.50 - $17.25/hr

Front Desk Associate MUST BE ABLE TO WORK OVERNIGHT BETWEEN 12AM-5AM The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide ...

Gold's Gym

Front Desk Associate - OVERNIGHT

MD · On-site

$11.75/hr

Front Desk Associate MUST BE ABLE TO WORK OVERNIGHT 11PM-4AM The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to ...

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All JobsDesk Associate JobsDesk Associate Jobs in Washington, DC

Desk Associate information

See Washington, DC salary details

$16

$24

$37

How much do desk associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for desk associate in Washington, DC is $24.31, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $27.21 per hour, depending on experience, location, and employer.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are some basic desk associate jobs?

A desk associate typically performs tasks such as greeting visitors, answering phones, managing appointments, and handling administrative duties like data entry and filing. They often use office software and require good communication skills, working in environments like reception areas or customer service desks.

What are the most commonly searched types of Desk jobs in Washington, DC?

The most popular types of Desk jobs in Washington, DC are:

Desk Associate jobs near you
Infographic showing various Desk Associate job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $50,568 per year, or $24.3 per hour.

Front Desk Associate

OTO Development

Oxon Hill, MD • On-site

$14.25 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

OTO Development rating

8.0

Company rating: 8.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

We are pleased to announce a wonderful opportunity for a Front Desk Associate.


What will you be doing most days?

  • Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
  • Work proficiently on the hotel's electronic reservation system, as well as, other computer programs to ensure a seamless workflow
  • Handle all financial matters - including credit card and cash transactions - securely, accurately, and with the utmost integrity
  • Anticipate guests' needs and go out of your way to maximize the guest experience
  • Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests


What are the requirements for this position?

  • You love working with people and will go above and beyond for each guests' needs
  • You work well with others and enjoying working and being part of a team
  • You have excellent oral, written, and interpersonal communication skills
  • You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests

Physical Requirements for this Position

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.


Travel Requirements

This position would require little to no travel outside the property and surrounding area.


This property is managed by OTO Development.


About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.


OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.


Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.


Position: Front Desk Associate  

Department: Property 

Hourly

Position Reports to: General Manager


Revised 5/8/26

What OTO Development employees say

Pay

Hours and flexibility

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