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Desk Associate Jobs in Toronto, ON (NOW HIRING)

Walmart

General Merchandise Associate

Waterdown, ON · On-site

CA$17.75/hr

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...

Walmart

General Merchandise Associate

Oakville, ON · On-site

CA$17.75/hr

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...

Walmart

General Merchandise Associate

Oakville, ON · On-site

CA$17.75/hr

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...

Walmart

General Merchandise Associate

Oakville, ON

CA$17.75/hr

... desk and other areas of the store. 6. Assists with Front End coverage. 7. Communicates with other associates to ensure floor coverage is maintained. 8. Contributes to a safe, clean and hazard free ...

Walmart

(CAN) General Merchandise Associate

Brampton, ON · On-site

CA$17.75/hr

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...

Walmart

(CAN) General Merchandise Associate

Aurora, ON · On-site

CA$17.75/hr

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...

Walmart

(CAN) General Merchandise Associate

Oakville, ON · On-site

CA$17.75/hr

... desk and other areas of the store. 6. Assists with Front End coverage. 7. Communicates with other associates to ensure floor coverage is maintained. 8. Contributes to a safe, clean and hazard free ...

Walmart

(CAN) General Merchandise Associate

Woodbridge, ON · On-site

CA$17.75/hr

... desk and other areas of the store. 6. Assists with Front End coverage. 7. Communicates with other associates to ensure floor coverage is maintained. 8. Contributes to a safe, clean and hazard free ...

Walmart

(CAN) General Merchandise Associate

Guelph, ON · On-site

CA$17.75/hr

... desk and other areas of the store. 6. Assists with Front End coverage. 7. Communicates with other associates to ensure floor coverage is maintained. 8. Contributes to a safe, clean and hazard free ...

Essilor

Associate Optometrist

Burlington, ON · On-site

Front desk procedures * Pre-testing * Telephone skills * Contact Lens Training * Clinical Protocols * Pearle Certified Eyecare * Company safety, Diversity, HIPPA, and Loss Prevention * Leadership and ...

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All JobsDesk Associate JobsDesk Associate Jobs in Toronto, ON

Desk Associate information

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are some basic desk associate jobs?

A desk associate typically performs tasks such as greeting visitors, answering phones, managing appointments, and handling administrative duties like data entry and filing. They often use office software and require good communication skills, working in environments like reception areas or customer service desks.

What are the most commonly searched types of Desk jobs in Toronto, ON?

The most popular types of Desk jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Desk Associate jobs?

Cities near Toronto, ON with the most Desk Associate job openings:

Desk Associate jobs near you
Infographic showing various Desk Associate job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 32% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

General Merchandise Associate

Walmart

Waterdown, ON • On-site

CA$17.75/hr

Part-time

Posted 11 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,476 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fastpaced retail environment. In this role, you deliver excellent customer service by living Walmart's values, maintaining a wellorganized and customerready sales floor, and supporting stocking and sales activities across the general merchandise area. This position is ideal for individuals looking for an engaging role in customer service or retail while making a positive impact on the customer shopping experience.What you'll do...

WHAT YOU'LL DO
Deliver an Excellent Customer Experience
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving or referring customer concerns as needed.
Sales Floor Coverage and Team Support
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are met.
Merchandising, Zoning, and Recovery
Zones assigned areas to maintain a clean and organized sales floor. Moves feature merchandise to its modular location and processes recovery merchandise from the Customer Service desk and other areas of the store.
Stocking and Modular Execution
Stocks merchandise and picks, completes downstocking as required, applies product protection when needed, and sets and completes modulars, including flex modulars and new shelf caps.
Safety, Cleanliness, and Compliance
Maintains a safe, clean, and hazard-free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste debute a 17.75.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

90 Dundas St E, Waterdown, ON L9H 0C2, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

What Walmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media

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