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Desk Associate Jobs in Springfield, MO (NOW HIRING)

Extended Stay America

Housekeeper Part Time-101020

Springfield, MO · On-site

$11.75 - $15.25/hr

  • Vision

  • Retirement

... associates. * Cleans assigned guest rooms with adherence to company standards, policies and ... Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ...

Extended Stay America

Housekeeper Part Time-101020

Springfield, MO · On-site

$11.75 - $15.25/hr

  • Vision

  • Retirement

... associates. * Cleans assigned guest rooms with adherence to company standards, policies and ... Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ...

Phenom People

Customer Service Part Time

Ozark, MO · On-site

Retail Sales Associate Opportunity We are happy you have taken time out of your day to check out ... See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ...

Home Depot

Cashier

Springfield, MO · On-site

$10.75 - $14.50/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Springfield, MO

$10.75 - $14.50/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

004 Price Cutter

Guest Relations

Ozark, MO · On-site

Your role as a leader in the store will be to empower associates and solve problems through critical thinking. Additional requirements are to handle are transactions at the customer service desk.

020 King Food Saver

Guest Relations

Springfield, MO · On-site

Your role as a leader in the store will be to empower associates and solve problems through critical thinking. Additional requirements are to handle transactions at the customer service desk. Daily ...

055 Price Cutter

Guest Relations

Ozark, MO · On-site

Your role as a leader in the store will be to empower associates and solve problems through critical thinking. Additional requirements are to handle are transactions at the customer service desk.

012 Price Cutter

Guest Relations

Springfield, MO · On-site

Your role as a leader in the store will be to empower associates and solve problems through critical thinking. Additional requirements are to handle are transactions at the customer service desk.

052 Price Cutter

Guest Relations

Springfield, MO · On-site

Your role as a leader in the store will be to empower associates and solve problems through critical thinking. Additional requirements are to handle are transactions at the customer service desk.

088 Price Cutter

Guest Relations

Greenfield, MO · On-site

Your role as a leader in the store will be to empower associates and solve problems through critical thinking. Additional requirements are to handle are transactions at the customer service desk.

006 King Cash Saver

Guest Relations

Ozark, MO · On-site

Your role as a leader in the store will be to empower associates and solve problems through critical thinking. Additional requirements are to handle transactions at the customer service desk. Daily ...

017 Price Cutter

Guest Relations

Republic, MO · On-site

Your role as a leader in the store will be to empower associates and solve problems through critical thinking. Additional requirements are to handle are transactions at the customer service desk.

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All JobsDesk Associate JobsDesk Associate Jobs in Springfield, MO

Desk Associate information

See Springfield, MO salary details

$13

$19

$30

How much do desk associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for desk associate in Springfield, MO is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.88 per hour, depending on experience, location, and employer.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are some basic desk associate jobs?

A desk associate typically performs tasks such as greeting visitors, answering phones, managing appointments, and handling administrative duties like data entry and filing. They often use office software and require good communication skills, working in environments like reception areas or customer service desks.

What are the most commonly searched types of Desk jobs in Springfield, MO?

The most popular types of Desk jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Desk Associate jobs?

Cities near Springfield, MO with the most Desk Associate job openings:

Desk Associate jobs near you
Infographic showing various Desk Associate job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,613 per year, or $19.5 per hour.

Housekeeper Part Time-101020

Extended Stay America

Springfield, MO • On-site

$12 - $15.25/hr

Part-time

Vision, Retirement

Re-posted 14 days ago

Job description

POSITION PURPOSE AND SUMMARY
The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures.
Watch A Day in the Life video for Housekeeper (English) https://vimeo.com/showcase/5180017/video/291794067
Watch A Day in the Life video for Housekeeper (Spanish) https://vimeo.com/showcase/5180017/video/311773198
MAJOR / KEY JOB DUTIES
  • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
  • Cleans assigned guest rooms with adherence to company standards, policies and procedures.
  • Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use.
  • Stocks carts and cart rooms if necessary and or directed by management.
  • Reports all maintenance issues directly to the front desk and/or manager on duty.
  • Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.
  • Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
  • Complies with all safety and security policies and procedures.
  • Completes all required and annual Extended Stay University training.

OTHER DUTIES
  • Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
  • Responsible for maintaining overall hotel cleanliness.
  • Other duties as assigned by the management team.

BENEFITS
  • Weekly Pay!
  • Competitive Wages
  • Great working environment
  • Employee Recognition Programs
  • Vision Insurance
  • 401(k) Savings Plan
  • Employee Assistance Program (EAP)
  • Employee Perks Program offering discounts to major companies

COMPENSATION
Pay Ranges
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
  • Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
  • Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
  • Apply good judgment at all times.

ENVIRONMENTAL JOB REQUIREMENTS
  • Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds.
  • Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch.
  • Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds.
  • Detect items in guest rooms to ensure safe performance of work.
  • Frequently work in outside weather conditions (depending on hotel).
  • Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
  • Typically, moderate to loud noise levels in the work environment.
  • The associate may be asked to travel to help additional locations within a reasonable geography.

MINIMUM QUALIFICATIONS
  • No prior experience or training necessary.

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