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Desk Associate Jobs in Berwyn, IL (NOW HIRING)

EyeSouth Partners LLC

Front Desk Associate

Niles, IL · On-site

$22 - $26/hr

The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate ...

Retina Surgery Center, LLC

Front Desk Associate

Niles, IL · On-site

$22 - $26/hr

Position Summary The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete ...

Ocular Partners

Front Desk Associate

Merrionette Park, IL · On-site

$17.50 - $18.50/hr

Position Summary The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete ...

D1 Training

Front Desk Associate - Gym

Glenview, IL · On-site

$16 - $20/hr

Opportunity for advancement D1 Training North Shore - Front Desk Associate Company Overview At D1 Training North Shore, we help athletes and individuals achieve fitness goals through elite-level ...

CSI International

Front Desk Associate

Chicago, IL · On-site

$14.50 - $18.50/hr

Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures ...

The Facilities Group

Front Desk Associate

Chicago, IL · On-site

$14.50 - $18.50/hr

Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures ...

D1 Training

Front Desk Associate - Gym

Glenview, IL · On-site

$16 - $20/hr

Opportunity for advancement D1 Training North Shore - Front Desk Associate Company Overview At D1 Training North Shore, we help athletes and individuals achieve fitness goals through elite-level ...

Equinox

Front Desk Associate, Lincoln Common

Chicago, IL · On-site

$17.05/hr

Front Desk Associate, Lincoln Common Overview OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly ...

Holiday Inn Schaumburg

Front Desk Clerk

Schaumburg, IL

$16/hr

Front Desk Associate The Holiday Inn Schaumburg is a welcoming and service-focused property committed to delivering exceptional guest experiences. Whether guests are traveling for business or leisure ...

Blink Fitness

Front Desk Associate

Evanston, IL · On-site

$15 - $16/hr

At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a ...

Sand Hospitality

Front Desk Clerk

Schaumburg, IL · On-site

$16/hr

Front Desk Associate The Holiday Inn Schaumburg is a welcoming and service-focused property committed to delivering exceptional guest experiences. Whether guests are traveling for business or leisure ...

Sand Hospitality

Front Desk Clerk

Schaumburg, IL · On-site

$16/hr

Front Desk Associate The Holiday Inn Schaumburg is a welcoming and service-focused property committed to delivering exceptional guest experiences. Whether guests are traveling for business or leisure ...

Stratton Amenities

Front Desk Concierge

Chicago, IL · On-site

$17 - $18/hr

Front Desk Associate Full-Time and Part-Time Opportunities Available Company Overview Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities. Our ...

Stratton Amenities

Front Desk Concierge

Chicago, IL · On-site

$16 - $20.50/hr

Front Desk Associate Full-Time and Part-Time Opportunities Available Company Overview Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities. Our ...

Stratton Amenities

Front Desk Concierge

Chicago, IL · On-site

$17 - $18/hr

Front Desk Associate Full-Time and Part-Time Opportunities Available Company Overview Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities. Our ...

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Showing results 21-40

All JobsDesk Associate JobsDesk Associate Jobs in Berwyn, IL

Desk Associate information

See Berwyn, IL salary details

$14

$21

$33

How much do desk associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for desk associate in Berwyn, IL is $21.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.38 per hour, depending on experience, location, and employer.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are some basic desk associate jobs?

A desk associate typically performs tasks such as greeting visitors, answering phones, managing appointments, and handling administrative duties like data entry and filing. They often use office software and require good communication skills, working in environments like reception areas or customer service desks.

What cities near Berwyn, IL are hiring for Desk Associate jobs?

Cities near Berwyn, IL with the most Desk Associate job openings:

Desk Associate jobs near you
Infographic showing various Desk Associate job openings in Berwyn, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,273 per year, or $21.8 per hour.

Front Desk Associate

EyeSouth Partners LLC

Niles, IL • On-site

$22 - $26/hr

Per diem

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

EyeSouth Partners rating

5.8

Company rating: 5.8 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description

At Retina Institute of Illinois, we believe in providing compassionate and conscientious retinal care to our patients, with the goal of improving eyesight and preventing loss of vision.

Established over 15 years ago, the Retina Institute of Illinois has been providing outstanding retinal care to the Chicago-land area and surrounding suburbs.


The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial, and insurance information, required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the surgery center. The Front Office Associate may answer multiple phone lines, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.


• Displays high level of professionalism and gives superb customer service

• Obtains and reviews patient demographic and insurance information for accuracy

• Verifies insurance and collects copays, co-insurance, and outstanding balances

• Ensures all patient intake forms are signed and complete

• Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax

• Schedules appointments

• Processes medical record requests per policies and procedures

• Coordinates with Surgical Staff to ensure optimal patient experience

Pay Range - $22.00-$26.00/hr.  Commensurate with experience


Education:

• High School Diploma or Equivalent Certificate

Required Skills:

• Minimum 2 years of experience in a medical office/health care setting

• Minimum 2 years of health care insurance experience

• Strong computer knowledge and skills with a minimum typing speed of 30 WPM

• Strong desire to assist others and provide excellent customer service

• Must be highly dependable and organized

• Outstanding interpersonal skills

• An impeccably clean, polished, professional image

• The ability to learn quickly, retain training, problem solve and think independently

Preferred Skills:

• Understanding of medical terminology


We offer a competitive benefits package to our employees:

  • Medical
  • Dental
  • Vision
  • 401k w/ Match
  • HSA/FSA
  • Telemedicine
  • Generous PTO Package

We also offer the following benefits for FREE:

  • Employee Discounts and Perks
  • Employee Assistance Program
  • Group Life/AD&D
  • Short Term Disability Insurance
  • Long Term Disability Insurance

For more information related to our benefits offered, please follow the link to our benefits page:  https://www.eyesouthpartners.com/careers/employee-benefits/  (If the link does not work for you, please copy and paste it into your browser).

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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