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Desk Associate Jobs in Ames, IA (NOW HIRING)

Front Desk Agent - Marriott

Ames, IA · On-site

$14 - $17.50/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the ... our associates as our best asset, and providing value to our business partners and owners. Our ...

Sales Associate

Ankeny, IA · On-site

$14 - $15/hr

From the studio floor to the front desk, our team leads with positivity, passion, and purpose. Who We're Looking For BODYBAR Pilates is looking for a high-energy, people-loving Sales Associate to ...

Sales Associate

Ankeny, IA · On-site

$14 - $15/hr

From the studio floor to the front desk, our team leads with positivity, passion, and purpose. Who We're Looking For: BODYBAR Pilates is looking for a high-energy, people-loving Sales Associate to ...

Sales Associate - FT

Ames, IA · On-site

$14.75 - $17/hr

Other tasks as requested by management may include but are not limited to: checking desk/mail box ... The associate is required to talk and hear. Must be able to work required shifts including nights ...

Sales Associate - FT

Ames, IA · On-site

$14.75 - $17/hr

Other tasks as requested by management may include but are not limited to: checking desk/mail box ... The associate is required to talk and hear. Must be able to work required shifts including nights ...

From the studio floor to the front desk, our team leads with positivity, passion, and purpose. Who We're Looking For BODYBAR Pilates is looking for a high-energy, people-loving Sales Associate to ...

Sales Associate - PT or FT

Ames, IA · On-site

$14.75 - $17/hr

Other tasks as requested by management may include but are not limited to: checking desk/mail box ... The associate is required to talk and hear. Must be able to work required shifts including nights ...

Lead Sales Associate

Ankeny, IA · On-site

$18 - $20/hr

From the studio floor to the front desk, our team leads with positivity, passion, and purpose. Who We're Looking For BODYBAR Pilates is looking for a high-energy, people-loving Sales Associate to ...

Cashier

Ankeny, IA · On-site

$11 - $15/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Cashier

Ankeny, IA · On-site

$11 - $15/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Land Acquisition Agent

Ames, IA · Hybrid

$24 - $27/hr

Prefer being out in the field instead of stuck behind a desk? * Have a positive attitude and strong ... Customer Service Associate's or Bachelor's degree in: * Business * Ag Business * Real Estate

Land Acquisition Agent

Ames, IA · On-site

$24 - $27/hr

Prefer being out in the field instead of stuck behind a desk? * Have a positive attitude and strong ... Customer Service Associate's or Bachelor's degree in: * Business * Ag Business * Real Estate

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Desk Associate information

See Ames, IA salary details

$14

$20

$32

How much do desk associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for desk associate in Ames, IA is $21.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.51 per hour, depending on experience, location, and employer.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are some basic desk associate jobs?

A desk associate typically performs tasks such as greeting visitors, answering phones, managing appointments, and handling administrative duties like data entry and filing. They often use office software and require good communication skills, working in environments like reception areas or customer service desks.

What are the most commonly searched types of Desk jobs in Ames, IA?

The most popular types of Desk jobs in Ames, IA are:

What cities near Ames, IA are hiring for Desk Associate jobs?

Cities near Ames, IA with the most Desk Associate job openings:

Infographic showing various Desk Associate job openings in Ames, IA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,674 per year, or $21 per hour.

Front Desk Agent - Marriott

CUSA

Ames, IA • On-site

$14 - $17.50/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Now Hiring: Hotel Front Desk Agent

CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites Ames. When joining our team, you will be joining a company who prides themselves with providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners.

Our Front Desk Agent will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety is most important to CUSA, LLC and the Front Desk position is crucial to assure every guest has a pleasant, safe and secure stay. This position is also required to answer guest questions and making recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures.

Background check will be completed on all applicants


CUSA logo

About CUSA

Sourced by ZipRecruiter

Secure, Stabilize, Maximize CUSA, LLC is a full service hotel, office, retail, industrial, and multi-family receiver and management firm. We are headquartered in Atlanta, Georgia and have additional offices in Maryland, New York, Florida, and California. Since its inception, CUSA has consistently been ranked as one of the leading hospitality and commercial property management companies in the country. We have over 40 years of operational expertise working with nationally recognized companies such as Hyatt Hotels Corporation, Sheraton Corporation, Hilton Hotels Corporation, Lex Hotel Group of Great Britain, Intercontinental Hotel Group, Choice Hotels, and Wyndham Worldwide Hotels. CUSA’s senior management understands that only through inspired people dedicated to professional performance, can we achieve success in today’s intensely competitive environment.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Kennesaw, GA, US

Year founded

2005

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