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Desk Assistant Jobs in Stevens Point, WI (NOW HIRING)

Sentry Insurance

Front Desk Attendant

Stevens Point, WI · On-site

$12.50 - $16.25/hr

As our Full-time Front Desk Attendant, we'll count on you to create an exceptional first impression ... * Assist guests with check-out ensuring room and services are correctly accounted and process ...

Sentryinsurance

Front Desk Attendant

Stevens Point, WI · On-site

$12.50 - $16.25/hr

As our Full-time Front Desk Attendant, we'll count on you to create an exceptional first impression ... * Assist guests with check-out ensuring room and services are correctly accounted and process ...

Sentry

Front Desk Attendant

Stevens Point, WI · On-site

$12.50 - $16.25/hr

As our Full-time Front Desk Attendant, we'll count on you to create an exceptional first impression ... * Assist guests with check-out ensuring room and services are correctly accounted and process ...

Wisconsin

Front Desk Receptionist

Stevens Point, WI · On-site

$10.25/hr

Front Desk Receptionist Job Category: Student Hourly Job Profile: Student Help Job Summary: Main ... The receptionist may assist with data entry, imaging, mailings and other office projects.

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Desk Assistant information

See Stevens Point, WI salary details

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How much do desk assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for desk assistant in Stevens Point, WI is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.40 per hour, depending on experience, location, and employer.

What is a desk assistant?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.

What are the key skills and qualifications needed to thrive as a desk assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What are some common challenges faced by desk assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are the most commonly searched types of Desk jobs in Stevens Point, WI?

The most popular types of Desk jobs in Stevens Point, WI are:

What job categories do people searching Desk Assistant jobs in Stevens Point, WI look for?

The top searched job categories for Desk Assistant jobs in Stevens Point, WI are:

What cities near Stevens Point, WI are hiring for Desk Assistant jobs?

Cities near Stevens Point, WI with the most Desk Assistant job openings:

Desk Assistant jobs near you

Front Desk Attendant

Sentry Insurance

Stevens Point, WI • On-site

$12.50 - $16.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Sentry Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

70th of 311 rated insurance

Job description

In this role, you will provide exceptional service to all guests by assisting them in a friendly, efficient, courteous and professional manner.

At The Inn at SentryWorld, our business is about people and the relationships we build. Our atmosphere is welcoming and our team is genuine, dedicated, and insightful when it comes to delivering excellent service. If you enjoy forming long-lasting connections join our Front Desk team.

As our Full-time Front Desk Attendant, we'll count on you to create an exceptional first impression and luxury experience for all our guests

What You'll Do

As a Front Desk Attendant, you will:

  • Provide guests with a friendly and efficient check-in confirming guest information, verifying room rate, selecting room, coding electronic keys, providing welcome packet, and providing directions to room.
  • Provide detailed and accurate information in person or over the phone regarding hotel policies, services, amenities, and special promotions.
  • Assist guests with check-out ensuring room and services are correctly accounted and process payments and post charges to guest accounts.
  • Balance all cash, credit card, and check transactions at the end of each shift.
  • Respond promptly to guest concerns or complaints and communicate outstanding issues that require additional monitoring or follow-up to management in a timely manner.
  • Collaborate with housekeeping and maintenance regarding room counts, room status, maintenance issues, and special requests.

What it Takes

  • Age requirement of 21+ required
  • High School Diploma or equivalent work experience
  • At least 1 year of customer service experience preferred
  • Positive and upbeat personality
  • Strong communication, multitasking and problem-solving skills
  • Ability to work nonstandard hours including nights, weekends and holidays

What You'll Receive

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.

  • 401(k) plan after 1 year of service to help fund your future
  • Generous Paid-Time Off plan for you to enjoy time "out of the office" as well as Holiday Pay and Floating Holidays
  • Group Medical, Dental, Vision, Life Insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
  • Well-being and Employee Assistance programs
  • Associate discounted shift meals and golf rates

About SentryWorld

SentryWorld is the hospitality component of our business and is a tribute to our roots in the community of Stevens Point, Wisconsin. Since the early 1980s, it's served as a celebration of the city, state, region, and people who made it possible.

SentryWorld offers numerous ways to play, engage, and relax. It stands as a beacon in Wisconsin's burgeoning golf community as a world-class, award-winning, 18-hole public golf course.

SentryWorld also features banquet facilities, a sports complex, and two restaurants-The Library and PJ's - SentryWorld, all located on the campus of the Sentry home office. Our latest addition, The Inn at SentryWorld, is a 64-room, upscale boutique hotel located just off the 18th-hole fairway of the golf course.

To help serve these operations, we employ a versatile staff to help make the experience as memorable as possible for our guests. Our associates bring an array of talents, skills, and backgrounds, coming together to provide amazing service and friendly, Wisconsin hospitality.

We'd love for you to join us and help us continue to be a unique and welcoming destination for guests who visit us from across the country.

SentryWorld is owned and operated by Sentry Services, an affiliate of Sentry.

Who You'll Want to Contact

Talent Acquisition Specialist

Esbeidy Guevara

Esbeidy.Guevara@Sentry.com

Equal Opportunity Employer

SentryWorld is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

What Sentry Insurance employees say

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