Design Strategy Jobs in Massachusetts (NOW HIRING)

The Wealth Research & Development (R&D) team at State Street is a strategic innovation group focused on designing and delivering next‑generation wealth management solutions. This team acts as an incubator for new ideas, leveraging advanced technology, data analytics, and user‑centric design to transform how wealth services are delivered.A central initiative for the team is developing a consumer-facing, AI native wealth management platform that empowers individuals to take control and manage their retirement through providing education and advice they can action on. This solution is designed to simplify complex financial journeys, integrate multiple product areas, and elevate client experience.Job Description:As lead Designer for the Wealth R&D team, you will direct and define the end‑to‑end design strategy for one of State Street’s most ambitious, consumer-facing digital initiatives. Your primary focus will be defining how users engage with our solution across onboarding, personalized insights, product navigation, and AI‑driven experiences, and you will have a founding role in establishing our design principles and strategy. You will guide the design vision for consuming-facing financial wellness applications, driving an AI‑forward, intuitive, modern experience through close collaboration with internal teams as well as external partners and vendors.Key ResponsibilitiesWithin this role, you will lead the design of the front-end user experience for a consumer-facing application, partnering across product, engineering, and business teams to deliver innovative digital experiences. Your responsibilities will include:Own the conceptual design, UX architecture, and visual direction for core experiences, ensuring a cohesive and differentiated user experience across key customer journeys.Lead cross-functional collaboration with R&D, product, engineering, and data teams to define user-centered solutions and translate complex business, technical, and regulatory requirements into intuitive workflows and experiences.Partner with product team to provide demos to showcase design concepts, workflows, and AI-forward interactions to leadership, partners, prospective clients, and cross-functional teams.Participate directly in user testing, including planning sessions and translating findings into actionable design improvements.Own and govern the application design system, interaction standards, and component library, ensuring scalability, consistency, accessibility, and efficient collaboration across product and engineering teamsDrive the rapid ideation, prototyping, and iteration of new product capabilities, including personalized experiences, financial education, advisory tools, and AI-enabled guidance featuresSet and uphold design quality standards across the platform and steer end to end design roadmapLead potential third-party design engagements to act as the connective layer between internal and external teams; ensuring internal feedback is being captured and incorporatedWhat we valueThese skills will help you succeed in this role:Extensive experience leading the design of complex, consumer-facing digital products from concept through launch and continuous optimizationPreferably experience with design for AI-forward digital products and designing with AI toolsAbility to plan and conduct user testing sessions and translate user feedback into actionable design improvements, ensuring insights are rapidly integrated into iterative design cyclesDemonstrate exceptional presentation skills to clearly articulate design decisions, guide stakeholders through concepts and prototypes, and confidently present to internal and external teams.Strong systems thinking and the ability to create elegant solutions within a broad ecosystemIntellectual curiosity and a passion for applying emerging technologies—including AI, data analytics, and digital wealth innovations—to create transformative customer experiencesA user‑centered mindset with empathy for both advisors and investorsCollaborate across multiple internal and external teams, drive design alignment, and communicate clearlyExperience mentoring designers and fostering a culture of design excellence, continuous learning, and customer-centric decision-making.Education & Preferred Qualifications7+ years of experience designing digital products, ideally within fintech, wealth management, or enterprise platformsProven track record designing consumer‑facing applications that achieve high adoption and sustained engagement, demonstrating the ability to translate user needs into compelling product experiences that scale.Strong portfolio showcasing complex UX systems, interaction design depth, and polished visualsProficiency with design and prototyping tools (e.g., Figma, Sketch, Principle)Experience with user research, journey mapping, and usability testingFamiliarity with AI‑enhanced features and multi‑persona enterprise workflows is a plusSalary Range:$110,000 - $188,750 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.For a full overview, visit https://hrportal.ehr.com/statestreet/Home .About State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at StateStreet.com/careersRead our CEO StatementJob Application Disclosure:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr