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Deposit Operations Representative Jobs in Indiana

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Deposit Operations Representative information

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How much do deposit operations representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for deposit operations representative in Indiana is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $23.12 per hour, depending on experience, location, and employer.

What is a deposit operations representative?

A Deposit Operations Representative is a banking professional responsible for supporting and processing various deposit-related transactions and account maintenance tasks. They handle activities such as account openings and closings, funds transfers, reconciliations, and resolving discrepancies or customer inquiries related to deposit accounts. This role ensures accuracy and compliance with banking regulations, and often collaborates with other departments to deliver efficient service. Deposit Operations Representatives play a critical role in maintaining the integrity of a financial institution’s deposit operations.

What are the key skills and qualifications needed to thrive as a deposit operations representative?

To thrive as a Deposit Operations Representative, you need strong knowledge of banking procedures, regulatory compliance, and account management, typically obtained through experience or a degree in finance or business. Familiarity with core banking systems, transaction processing software, and document management tools is commonly required. Attention to detail, problem-solving abilities, and strong organizational skills are vital soft skills in this role. These skills ensure accurate processing, compliance with regulations, and effective customer service in a high-volume financial environment.

What are some common challenges faced by deposit operations representatives, and how can they be successfully managed?

Deposit Operations Representatives often encounter challenges such as managing high transaction volumes, ensuring compliance with regulatory requirements, and resolving discrepancies in customer accounts. Successfully handling these challenges requires strong attention to detail, effective time management, and clear communication skills. Building proficiency with banking software and staying updated on policies can help representatives efficiently process transactions and maintain accurate records, while collaborating closely with colleagues in compliance or customer service departments ensures swift resolution of issues.

What is the difference between Deposit Operations Representative vs Customer Service Representative?

AspectDeposit Operations RepresentativeCustomer Service Representative
CredentialsTypically requires banking or finance knowledge, basic certifications preferredCustomer service skills, sometimes certifications in communication or sales
Work EnvironmentBank branches, back-office banking departmentsCall centers, retail stores, or online support channels
Employer & Industry UsageFinancial institutions, banksVarious industries including banking, retail, telecom
Common Search & ComparisonOften compared for roles in banking operations and transaction processingCompared for direct customer interaction roles

The Deposit Operations Representative primarily handles banking transactions, account maintenance, and back-office processing within financial institutions. In contrast, Customer Service Representatives focus on direct customer interactions, addressing inquiries, and providing support across various industries. While both roles require strong communication skills, the Deposit Operations Representative is more specialized in banking operations, making it the more relevant comparison for those interested in banking-specific roles.

What cities in Indiana are hiring for Deposit Operations Representative jobs?

Cities in Indiana with the most Deposit Operations Representative job openings:

Deposit Operations Representative jobs near you
Infographic showing various Deposit Operations Representative job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,161 per year, or $20.3 per hour.

Relationship Representative I - Teller

Indianapolis, IN • On-site

Centra
Telecommunications • 11 - 50 employees
Learn more about Centraexternal

$21.88/hr

Full-time

Re-posted 2 days ago

Job description

Thank you for your interest in a career with Centra.  A career at Centra Credit Union is more than a job; it is an opportunity to make a meaningful impact in our Members’ financial lives and our communities.  Centra was established in 1940 and is headquartered in Columbus, Indiana.  Centra is ranked among the top five largest credit unions in Indiana and among the most financially sound institutions in the United States.  Centra serves Membership throughout central and southern Indiana as well as other areas like Jamestown, NY and Whitakers, NC.  Centra Team Members enjoy excellent benefits, an atmosphere that fosters family and work-life integration, a heritage of strong values, a high level of Team Member engagement in achievement of results, and the opportunity for growth with the Centra Family.  Credit Unions are Not for Profit, Not for Charity, But for Service.  If these are the things that matter to you then please read on, we look forward to hearing from you.  

Centra Credit Union has an exciting opportunity for a motivated professional to join our team as a full-time Relationship Representative I at our branch in Zionsville, Indiana. The Relationship Representative is responsible for welcoming and engaging in meaningful conversations with our Member base and creating value while completing transactions with high accuracy. A Relationship Representative will develop to a high level of competency in educating and advising on financial solutions through products and services based upon Member needs and goals. This position is actively involved with Member outreach programs, new deposit account openings and Retail operations while contributing to the safety and security of the branch in compliance with policy and procedure.

The position has a Learning Path to develop and grow their skills while transitioning from a Relationship Representative I through Relationship Representative III role. Team Members can reside in a Relationship Representative III role or continue to pursue further development in Retail Operations or another career path.

At Centra, we approach compensation with care and integrity, ensuring our pay practices reflect local markets while honoring our commitment to our Team Members. The starting wage for this opportunity is $21.88 per hour.  Hourly compensation is just one part of our total rewards approach. Eligible positions also offer a comprehensive benefits package designed to support you and your family.

Spanish/English interpreters may be eligible for an interpreting differential.  

ESSENTIAL FUNCTIONS:  This position may be required to perform additional duties as requested. Reasonable accommodations may be made to enable individuals with disabilities to perform.

  • Creates value by actively engaging Members during account transactions while educating and advising on Credit Union products and services.
  • Performs Member account maintenance, telephonic outbound calling to Members and engage in outreach activities to build Member relationships while promoting products and services.
  • Proactively engages with Members in problem solving for their financial needs and goals.
  • Engages in required Learning Path for continued development and growth and obtains Centra certification.

EDUCATION & EXPERIENCE - (EQUIVALENT COMBINATION OF EDUCATION & EXPERIENCE WILL BE CONSIDERED):

  • High School Diploma or General Education Diploma (GED)
  • A minimum of one year up to three years of similar or related experience, including preparatory experience.
Centra Credit Union is an Equal Opportunity Employer.

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