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Deposit Operations Representative Jobs in Indiana

Centra

Interactive Virtual Representative I

Columbus, IN · On-site

$21.88/hr

... Retail Operations or another career path. At Centra, we approach compensation with care and ... Transactions include deposits, withdrawals, transfers, and loan payments. * Performs Member account ...

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Deposit Operations Representative information

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How much do deposit operations representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for deposit operations representative in Indiana is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $23.12 per hour, depending on experience, location, and employer.

What is a deposit operations representative?

A Deposit Operations Representative is a banking professional responsible for supporting and processing various deposit-related transactions and account maintenance tasks. They handle activities such as account openings and closings, funds transfers, reconciliations, and resolving discrepancies or customer inquiries related to deposit accounts. This role ensures accuracy and compliance with banking regulations, and often collaborates with other departments to deliver efficient service. Deposit Operations Representatives play a critical role in maintaining the integrity of a financial institution’s deposit operations.

What are the key skills and qualifications needed to thrive as a deposit operations representative?

To thrive as a Deposit Operations Representative, you need strong knowledge of banking procedures, regulatory compliance, and account management, typically obtained through experience or a degree in finance or business. Familiarity with core banking systems, transaction processing software, and document management tools is commonly required. Attention to detail, problem-solving abilities, and strong organizational skills are vital soft skills in this role. These skills ensure accurate processing, compliance with regulations, and effective customer service in a high-volume financial environment.

What are some common challenges faced by deposit operations representatives, and how can they be successfully managed?

Deposit Operations Representatives often encounter challenges such as managing high transaction volumes, ensuring compliance with regulatory requirements, and resolving discrepancies in customer accounts. Successfully handling these challenges requires strong attention to detail, effective time management, and clear communication skills. Building proficiency with banking software and staying updated on policies can help representatives efficiently process transactions and maintain accurate records, while collaborating closely with colleagues in compliance or customer service departments ensures swift resolution of issues.

What is the difference between Deposit Operations Representative vs Customer Service Representative?

AspectDeposit Operations RepresentativeCustomer Service Representative
CredentialsTypically requires banking or finance knowledge, basic certifications preferredCustomer service skills, sometimes certifications in communication or sales
Work EnvironmentBank branches, back-office banking departmentsCall centers, retail stores, or online support channels
Employer & Industry UsageFinancial institutions, banksVarious industries including banking, retail, telecom
Common Search & ComparisonOften compared for roles in banking operations and transaction processingCompared for direct customer interaction roles

The Deposit Operations Representative primarily handles banking transactions, account maintenance, and back-office processing within financial institutions. In contrast, Customer Service Representatives focus on direct customer interactions, addressing inquiries, and providing support across various industries. While both roles require strong communication skills, the Deposit Operations Representative is more specialized in banking operations, making it the more relevant comparison for those interested in banking-specific roles.

What cities in Indiana are hiring for Deposit Operations Representative jobs?

Cities in Indiana with the most Deposit Operations Representative job openings:

Deposit Operations Representative jobs near you
Infographic showing various Deposit Operations Representative job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,161 per year, or $20.3 per hour.

Deposit Operations Representative

Fort Wayne, IN • On-site

ProFed Federal Credit Union
Commercial Banking • 51 - 200 employees
Learn more about ProFed Federal Credit Unionexternal

Full-time

Re-posted 26 days ago

Job description

Description:

POSITION SUMMARY

Primarily responsible for the coordination and support of credit union deposit products and services and for member assistance in all areas of deposit operations. Responsible for accommodating incoming inquiries from members and branch personnel. Additionally responsible for auditing paperwork related to deposit operation accounts. Provide assistance to branch personnel.


QUALIFICATIONS

Requires an efficient, well organized, friendly person with in-depth experience and diversified knowledge of credit union services and operations. Must possess sound judgment, positive attitude, and enthusiasm for learning. Must provide a professional representation of the credit union and be able to achieve maximum job performance with minimal supervision.


PHYSICAL REQUIREMENTS

Clear and effective communications abilities required. Must be able to view a terminal screen and operate a computer keyboard. Must be able to sit or stand for prolonged periods. Ability to complete detailed documentation and perform mathematical computation is required.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Auditing and maintenance of IRAs and HSAs
  • Auditing paperwork and follow-up activity for all special accounts, business accounts, estates, etc.
  • Process deceased files and provide support to members and branch personnel
  • Provide general member assistance with credit union products and services
  • Assist in developing procedures for deposit products
  • Provide assistance to Vice President/Deposit Operations as needed
  • Provide assistance to Call Center and Front Desk staff as needed
  • Review and process power of attorney documents
  • Process new member applications through online account opening
  • Additional duties as assigned


ProFed is an EEO employer – M/F/Vets/Disabled

Requirements:


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