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Deposit Operations Representative Jobs in Indiana

Centra

Interactive Virtual Representative I

Columbus, IN · On-site +1

$21.88/hr

... Retail Operations or another career path. At Centra, we approach compensation with care and ... Transactions include deposits, withdrawals, transfers, and loan payments. * Performs Member account ...

US630

Customer Service Representative

Franklin, TN

$17 - $23/hr

Determine charges for services requested, collect deposits or payments, or arrange for billing ... We pride ourselves on our training programs in management, sales, operations, print, signs, design ...

LeafHome

LHWS Sales Rep

Indianapolis, IN · On-site

$100K/yr

Weekly Pay We pay weekly through direct deposit, so no more waiting weeks or months to be paid ... Advancement Endless opportunity for growth and advancement (95% of our Sales Operations Managers ...

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All JobsDeposit Operations Representative JobsDeposit Operations Representative Jobs in Indiana

Deposit Operations Representative information

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How much do deposit operations representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for deposit operations representative in Indiana is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $23.12 per hour, depending on experience, location, and employer.

What is a deposit operations representative?

A Deposit Operations Representative is a banking professional responsible for supporting and processing various deposit-related transactions and account maintenance tasks. They handle activities such as account openings and closings, funds transfers, reconciliations, and resolving discrepancies or customer inquiries related to deposit accounts. This role ensures accuracy and compliance with banking regulations, and often collaborates with other departments to deliver efficient service. Deposit Operations Representatives play a critical role in maintaining the integrity of a financial institution’s deposit operations.

What are the key skills and qualifications needed to thrive as a deposit operations representative?

To thrive as a Deposit Operations Representative, you need strong knowledge of banking procedures, regulatory compliance, and account management, typically obtained through experience or a degree in finance or business. Familiarity with core banking systems, transaction processing software, and document management tools is commonly required. Attention to detail, problem-solving abilities, and strong organizational skills are vital soft skills in this role. These skills ensure accurate processing, compliance with regulations, and effective customer service in a high-volume financial environment.

What are some common challenges faced by deposit operations representatives, and how can they be successfully managed?

Deposit Operations Representatives often encounter challenges such as managing high transaction volumes, ensuring compliance with regulatory requirements, and resolving discrepancies in customer accounts. Successfully handling these challenges requires strong attention to detail, effective time management, and clear communication skills. Building proficiency with banking software and staying updated on policies can help representatives efficiently process transactions and maintain accurate records, while collaborating closely with colleagues in compliance or customer service departments ensures swift resolution of issues.

What is the difference between Deposit Operations Representative vs Customer Service Representative?

AspectDeposit Operations RepresentativeCustomer Service Representative
CredentialsTypically requires banking or finance knowledge, basic certifications preferredCustomer service skills, sometimes certifications in communication or sales
Work EnvironmentBank branches, back-office banking departmentsCall centers, retail stores, or online support channels
Employer & Industry UsageFinancial institutions, banksVarious industries including banking, retail, telecom
Common Search & ComparisonOften compared for roles in banking operations and transaction processingCompared for direct customer interaction roles

The Deposit Operations Representative primarily handles banking transactions, account maintenance, and back-office processing within financial institutions. In contrast, Customer Service Representatives focus on direct customer interactions, addressing inquiries, and providing support across various industries. While both roles require strong communication skills, the Deposit Operations Representative is more specialized in banking operations, making it the more relevant comparison for those interested in banking-specific roles.

What cities in Indiana are hiring for Deposit Operations Representative jobs?

Cities in Indiana with the most Deposit Operations Representative job openings:

Deposit Operations Representative jobs near you
Infographic showing various Deposit Operations Representative job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,161 per year, or $20.3 per hour.

Interactive Virtual Representative I

Columbus, IN • On-site, Remote

Centra
Telecommunications • 11 - 50 employees
Learn more about Centraexternal

$21.88/hr

Full-time

Re-posted 17 days ago

Job description

Thank you for your interest in a career with Centra. A career at Centra Credit Union is more than a job; it is an opportunity to make a meaningful impact in our Members' financial lives and our communities. Centra was established in 1940 and is headquartered in Columbus, Indiana. Centra is ranked among the top five largest credit unions in Indiana and among the most financially sound institutions in the United States. Centra serves Membership throughout central and southern Indiana as well as other areas like Jamestown, NY and Whitakers, NC. Centra Team Members enjoy excellent benefits, an atmosphere that fosters family and work-life integration, a heritage of strong values, a high level of Team Member engagement in achievement of results, and the opportunity for growth with the Centra Family. Credit Unions are Not for Profit, Not for Charity, But for Service. If these are the things that matter to you then please read on, we look forward to hearing from you.
Centra Credit Union has an exciting opportunity as a Full-Time onsite Contact Center Interactive Virtual Representative, in Columbus, IN. The Interactive Virtual Representative is responsible for welcoming and engaging in meaningful conversations with our Member base and creating value while completing transactions with high accuracy. An Interactive Virtual Representative will develop to a high level of competency in educating and advising on financial solutions through products and services based upon Member needs and goals. This position is actively involved in providing service to Members through live video interactions while adding value and executing on Centra Strategy and contributing to the safety and security of Centra and Members in compliance with policy and procedure.
The position has a Learning Path to develop and grow their skills while transitioning from an Interactive Virtual Representative I through Interactive Virtual Representative III role. Team Members can reside in an Interactive Virtual Representative III role or continue to pursue further development in Retail Operations or another career path.
At Centra, we approach compensation with care and integrity, ensuring our pay practices reflect local markets while honoring our commitment to our Team Members. The starting wage for this opportunity is $21.88 per hour. Hourly compensation is just one part of our total rewards approach. Eligible positions also offer a comprehensive benefits package designed to support you and your family
Spanish/English interpreters may be eligible for an interpreting differential.
ESSENTIAL FUNCTIONS:
This position may be required to perform additional duties as requested. Reasonable accommodations may be made to enable individuals with disabilities to perform.
  • Creates value by actively engaging Member during account transactions while educating and advising Members on Credit Union products and services. Transactions include deposits, withdrawals, transfers, and loan payments.
  • Performs Member account maintenance and Member transactions to include deposits, withdrawals, transfers, loan payments, check cashing, and cash exchanges. Engages Member to build Member relationships through value added promotion of products and services and in support of the Member feedback program.
  • Applies useful knowledge on all products and services to assist Members.
  • Ensures financial literacy and applies expert knowledge and awareness of all Centra products and services.
  • Engages with Members in problem solving for their financial needs.
  • Engages in value creating initiatives and tactics set forth by Retail Leadership.
  • Maintains ongoing communication with supervisor, informing him/her of all pertinent problems, irregularities, new developments, changes, or other important information discovered via Member engagement.
  • Effectively uses time when not on live video to create value through activities such as providing Member services with Contact Center or Retail operational needs.
  • Engages in required Learning Path for continued development and growth within the specified timeframes.

EDUCATION & EXPERIENCE - (Equivalent combination of Education & Experience will be considered.)
  • High School Diploma or General Education Diploma (GED)
  • Under one year of similar or preparatory experience.

Note: Hours of Operation are 8AM-6PM Monday thru Friday and Saturday 8:00AM to 2:00PM.
Centra is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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