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Deposit Operations Representative Jobs in Indiana

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Deposit Operations Representative information

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How much do deposit operations representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for deposit operations representative in Indiana is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $23.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a deposit operations representative?

To thrive as a Deposit Operations Representative, you need strong knowledge of banking procedures, regulatory compliance, and account management, typically obtained through experience or a degree in finance or business. Familiarity with core banking systems, transaction processing software, and document management tools is commonly required. Attention to detail, problem-solving abilities, and strong organizational skills are vital soft skills in this role. These skills ensure accurate processing, compliance with regulations, and effective customer service in a high-volume financial environment.

What are some common challenges faced by deposit operations representatives, and how can they be successfully managed?

Deposit Operations Representatives often encounter challenges such as managing high transaction volumes, ensuring compliance with regulatory requirements, and resolving discrepancies in customer accounts. Successfully handling these challenges requires strong attention to detail, effective time management, and clear communication skills. Building proficiency with banking software and staying updated on policies can help representatives efficiently process transactions and maintain accurate records, while collaborating closely with colleagues in compliance or customer service departments ensures swift resolution of issues.

What is the difference between Deposit Operations Representative vs Customer Service Representative?

AspectDeposit Operations RepresentativeCustomer Service Representative
CredentialsTypically requires banking or finance knowledge, basic certifications preferredCustomer service skills, sometimes certifications in communication or sales
Work EnvironmentBank branches, back-office banking departmentsCall centers, retail stores, or online support channels
Employer & Industry UsageFinancial institutions, banksVarious industries including banking, retail, telecom
Common Search & ComparisonOften compared for roles in banking operations and transaction processingCompared for direct customer interaction roles

The Deposit Operations Representative primarily handles banking transactions, account maintenance, and back-office processing within financial institutions. In contrast, Customer Service Representatives focus on direct customer interactions, addressing inquiries, and providing support across various industries. While both roles require strong communication skills, the Deposit Operations Representative is more specialized in banking operations, making it the more relevant comparison for those interested in banking-specific roles.

How much does a deposit operations representative make?

The average salary for a deposit operations representative in Texas ranges from $40,000 to $55,000 annually, depending on experience and location. Entry-level roles may start lower, while experienced professionals with certifications can earn higher wages. Compensation often includes benefits such as health insurance and retirement plans.

What is a deposit operations representative?

A Deposit Operations Representative is a banking professional responsible for supporting and processing various deposit-related transactions and account maintenance tasks. They handle activities such as account openings and closings, funds transfers, reconciliations, and resolving discrepancies or customer inquiries related to deposit accounts. This role ensures accuracy and compliance with banking regulations, and often collaborates with other departments to deliver efficient service. Deposit Operations Representatives play a critical role in maintaining the integrity of a financial institution’s deposit operations.

What cities in Indiana are hiring for Deposit Operations Representative jobs?

Cities in Indiana with the most Deposit Operations Representative job openings:

Deposit Operations Representative jobs near you
Infographic showing various Deposit Operations Representative job openings in Indiana as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,161 per year, or $20.3 per hour.

Senior Product Manager, Cards & Payments Department, South Bend, IN (On-Site)

1st Source Bank

South Bend, IN • On-site

$124K - $163K/yr

Full-time

Re-posted 28 days ago

1st Source Bank rating

8.8

Company rating: 8.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

16th of 171 rated banks

Job description

POSITION SUMMARY
Responsible for managing all operational and business objectives tied to Debit Card Product portfolio and ATMs, including all assigned projects and goals for the card & payments portfolio, as well as other payment initiatives/projects as assigned by the Cards and Payments Manager and/or Cards and Strategy Division Head (Manager and/or Division Head). Oversees all aspects of projects to ensure each is completed on time, within scope, and on budget.  Additionally, the Senior Product Manager is responsible for product planning/forecasting and supports the execution of product related promotions/offerings, including coordination, product evaluation, due diligence, and any other related duties.

ESSENTIAL REQUIREMENTS

  • Supports in conjunction with the Manager and/or Division Head, helps to define the Card & Payments roadmap by supporting all strategy/planning associated with future product changes and/or enhancements.
  • Leads most, if not all, product enhancements for all things card, ATM and other forms of payment, including being the senior leader on all formal projects tied to Cards and Payments as well as other payment initiatives as assigned by Manager and/or Division Head.
  • Supports the development of products, systems, and solutions, and the daily operating and control functions of the Card & Payments department.
  • Maintains knowledge on bank regulatory developments; disseminates information as required, helps to ensure the Bank is current and fully compliant.
  • Assists and supports all groups and divisions in analyzing and implementing operational improvements.
  • Works directly with Manager and/or Division Head to establish long range goals and strategies for the Retail Administration & Deposit Operations department.
  • Supports the Manager and/or Division Head in maintaining reasonable service levels for the Card & Payments Department.
  • Serves a pivotal role in establishing and maturing the department’s vendor management capabilities inclusive of contract lifecycle management activities.
  • Regular and predictable attendance is an essential requirement of the position.
  • Responsible for the completion of all compliance training related to the position.
  • Understands all applicable laws and regulations that apply to the position and complies with the requirements.

NON-ESSENTIAL FUNCTIONS
Performs all other duties as assigned.

EXPERIENCE/SKILLS

  • Ten (10) or more years of payments experience preferred, specifically around both credit and debit card usage and issuance; ACH & wire; ATM hardware and software; digital payments along with new and emerging payments, like RTP/FedNow.
  • Has an understanding of software development life cycle models as well as knowledge of both Agile and traditional project management principles and practices.
  • Ability to lead software development projects and ensure objectives, goals, and commitments are met.
  • Excellent oral, written and presentation communications skills.
  • Ability to work with MS Office product suite applications including MS Project and MS Access.
  • Excellent interpersonal, analytical, verbal, and written communication skills, including experience with executive-level communication.
  • Ability to meet deadlines and work with no supervision; manages time for high productivity and allocates resources to match production needs.
  • Ability to be proactive, take initiative, and carefully monitor, follow through, and complete every project/responsibility.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Ability to protect the confidentiality/privacy of others, and of company documents and records.
  • Strong, well-honed reasoning and decision-making abilities.
  • Strong time management skills.

EDUCATION
Bachelor’s degree in business computer science or administration preferred.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

EQUIPMENT
MS Office PC, fax, phone and standard office equipment.

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