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Deposit Operations Manager Jobs in West Roxbury, MA

USALLIANCE Financial

Deposit Product Manager

Chelmsford, MA · On-site

$82K - $105K/yr

The Deposit Product Manager is responsible for the development, enhancement, implementation, and ... This role leverages member feedback, operational data, market insights, and emerging technologies ...

New

Arise Financial

Compliance Officer

Canton, MA · On-site

$115K - $135K/yr

... Management Program by ensuring adherence to consumer protection laws, regulatory requirements, and internal policies across lending, deposit operations, marketing, and other business functions. You ...

United Rentals

Operations Supervisor - ROS

Norton, MA

$35.20 - $52.75/hr

By working closely with the Branch Manager, you will provide the supervision needed to ensure ... deposit, and others * Motivate, coach and train personnel * Promote a culture of safety and ...

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All JobsDeposit Operations JobsDeposit Operations Manager JobsDeposit Operations Manager Jobs in West Roxbury, MA

Deposit Operations Manager information

See West Roxbury, MA salary details

$31.8K

$65K

$121.4K

How much do deposit operations manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for deposit operations manager in West Roxbury, MA is $64,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $79,400.00 per year, depending on experience, location, and employer.

What is a deposit operations manager?

A Deposit Operations Manager oversees the daily operations related to deposit accounts at a bank or financial institution. They are responsible for managing processes such as account openings, transaction processing, regulatory compliance, and customer service related to deposit products. This role ensures that all deposit activities comply with banking regulations and internal policies, aiming to maintain accuracy, efficiency, and security. Additionally, Deposit Operations Managers may supervise staff, implement process improvements, and collaborate with other departments to enhance customer experience.

What are the key skills and qualifications needed to thrive as a deposit operations manager?

To thrive as a Deposit Operations Manager, you need expertise in banking operations, regulatory compliance, and financial analysis, typically backed by a degree in finance or business and relevant banking experience. Familiarity with core banking systems, ACH processing, wire transfer platforms, and compliance software is essential. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and streamline processes. These competencies ensure accurate transaction processing, regulatory adherence, and smooth departmental operations in a financial institution.

What are some common challenges deposit operations managers face when overseeing transaction processing teams?

Deposit Operations Managers often encounter challenges such as ensuring compliance with evolving banking regulations, managing high transaction volumes with accuracy, and maintaining data security. They must also coordinate across departments to resolve discrepancies quickly and implement process improvements without disrupting daily operations. Strong communication and problem-solving skills are essential, as Deposit Operations Managers frequently collaborate with IT, compliance, and customer service teams to streamline workflows and optimize efficiency.

Is a deposit operations manager a high paying job?

Deposit operations managers typically earn a competitive salary that reflects their experience and the size of the financial institution. Salaries can vary widely but are generally above average compared to other banking roles, especially with specialized skills in banking operations and compliance. Advancement opportunities and certifications can also influence earning potential.

What job categories do people searching Deposit Operations Manager jobs in West Roxbury, MA look for?

The top searched job categories for Deposit Operations Manager jobs in West Roxbury, MA are:

What cities near West Roxbury, MA are hiring for Deposit Operations Manager jobs?

Cities near West Roxbury, MA with the most Deposit Operations Manager job openings:

Deposit Operations Manager jobs near you
Infographic showing various Deposit Operations Manager job openings in West Roxbury, MA as of June 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $64,997 per year, or $31.2 per hour.

Operations Representative

Mass Bay Credit Union

South Boston, MA • On-site

Other

Re-posted 8 days ago

Job description

About Us
Celebrating over 85 years in business, Mass Bay Credit Union has over $300M in assets, continues to grow, and is proud to be 19,000 members strong! We've recently expanded our field of membership which allows us to serve members in a much broader group of communities. In addition, as a member of the shared branching network, we provide our members with nation-wide service at thousands of credit union locations throughout the country.
Interested in bringing your financial skills to a growth credit union where your input is valued? Then we would very much like to chat with you! Send us your resume in complete confidence.
Mass Bay Credit Union is proud to be an Equal Opportunity Employer.
JOB TITLE : Operations Representative
REPORTS TO : Operations Supervisor
STATUS : Full time, Nonexempt
Job Purpose:
Responsibilities includes all aspects of deposit operations jobs which include the set-up and release of Wires, Post Incoming Wires, All Debit Card Related Functions, ACH Exception & Returns, Share Draft related functions, file maintenance review, Verafin alerts, Research and Resolve Account Issues and Adjustments. The Operation Specialists work together as a team to process, complete the daily functions, that includes making decisions.
Primary Duties & Responsibilities:
  • Review incoming and outgoing wire queues to ensure requests are properly authenticated, processed timely and accurately in accordance with established controls, while monitoring and mitigating for fraud and risk.
  • Review and make pay or return decisions for electronic payments processed through ACH for timely and accurate handling of exception and returns, stop payment, dispute processing and file submission, while monitoring and mitigating fraud and risk.
  • Review card queues including fraud notifications, travels notifications, card adjustments and card maintenance, ensuring timely processing while mitigating fraud and risk.
  • Ensure fraud and disputes are processed timely and in accordance with applicable regulations.
  • Mail letters and notifications for all disputes within the established regulatory period.
  • Provide additional follow-up as needed to support each dispute case.
  • Upon completion of the case, notify the cardholder of the final fraud resolution and reverse any provisional credit if needed.
  • Maintain proper records for audits and answering inquiries from both customers and staff.
  • Escalates large dollar or suspicious amount disputes to the supervisor.
  • Process the overdraft letters, review the overdraft accounts that need to be charged off, mail letters to excessive users and quarterly to all users.
  • Review overdraft privilege report for discrepancies.
  • Process shares draft exception and returns including all deposit adjustments and return deposited checks.
  • Large dollar drafts reviewed to mitigating fraud risk, if needed verified with the member. Review stops payments report.
  • Monitor, review and approve the Remote Deposit Capture and ATM queues, while mitigating fraud risk. Upload file to core.
  • Review file maintenance for name and address changes, cards, EFT changes, online banking and core charges. Process all research requests.
  • Review, monitor levies and process in a timely manner according to applicable laws.
  • Approving members for remote deposit capture, review online activity, permissions, monitor various reports to mitigate risk.
  • Maintain users for bill pay.
  • Process various adjustments from the Accounting Department, branches or other areas
  • Answer member inquiries via the phone or through emails.
  • Assist in executing additional department tasks as needed.
Other Duties & Responsibilities:
  • Ensure compliance across all payment channels for payment related regulations including but not limited to Regulation E, OFAC, NACHA and Mastercard/visa rules and agreements.
  • Demonstrate working knowledge of BSA/AML/OFAC policies and procedures and implement as necessary in daily activities.
  • Support the continuous improvement of Credit Union operations and business objectives.
  • Support goals, objectives, and work of the Operations Department and Credit Union as a whole
Qualifications:
  • High School Diploma or equivalent required. Associate degree preferred.
  • Minimum of three (3) years of financial services experience, preferably in back-office operations.
  • Prior experience with Fraud Management preferred.
  • Excellent internal service skills with ability to work independently and/or collectively with all credit union departments.
  • Clear/concise verbal and written communication skills and strong listening skills.
  • Displays initiative and dependability.
  • Attention to detail.
  • Excellent organizational skills with ability to work in a fast-paced environment.
  • Good working knowledge of personal computers required with proficiency in MS Office, Word, Excel, and Outlook preferred.
Working Conditions:
  • Fully Onsite
  • Office environment

Physical Requirements:
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use sufficient hand, arm and finger dexterity or feel objects, tools, or controls. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

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