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Deposit Operations Associate Jobs in Massachusetts

Sentinel Group

Operations Associate

Wakefield, MA · On-site +1

$48K/yr

... Operations Associate. This role provides an opportunity to build a career in operations while ... Initiate funding requests, including ACH transactions, and reconcile received deposits for payroll ...

Carmax

Business Operations Associate

Boston, MA · On-site

$17.40 - $28/hr

Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols. * Train and mentor new associates and support store operations by assisting ...

CarMax, Inc.

Business Operations Associate

Danvers, MA · On-site

$17.40 - $28/hr

Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols. * Train and mentor new associates and support store operations by assisting ...

Carmax

Business Operations Associate

Danvers, MA · On-site

$17.40 - $28/hr

Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols. * Train and mentor new associates and support store operations by assisting ...

Charlesbridge MHC

ACH Payments Specialist II

Dedham, MA · On-site

$28.31 - $36.51/hr

Associate's degree or equivalent combination of education and progressively responsible relevant banking, deposit operations, ACH, electronic payments, or financial services experience. * Minimum of ...

Mass Bay Credit Union

Operations Representative

Boston, MA · On-site

$25.42 - $31.06/hr

Responsibilities includes all aspects of deposit operations jobs which include the set-up and ... Associate degree preferred.Minimum of three (3) years of financial services experience, preferably ...

Kids for the Future

Associate Auditor

Waltham, MA · On-site

$60 - $80/hr

Associate AuditorPosition Summary At Cambridge Savings Bank, our purpose is to have a positive ... all bank operations, including retail banking, deposit operations, lending, pension trust ...

Carmax

Business Office Associate

Norwood, MA · On-site

$17.40 - $28/hr

Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols. * Train and mentor new associates and support store operations by assisting ...

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Deposit Operations Associate information

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$12

$28

$58

How much do deposit operations associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for deposit operations associate in Massachusetts is $28.66, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $33.08 per hour, depending on experience, location, and employer.

What is a deposit operations associate?

A Deposit Operations Associate is a banking professional responsible for managing and processing various deposit-related transactions within a financial institution. Their duties typically include verifying and reconciling deposits, handling account maintenance, processing payments, and ensuring compliance with banking regulations. They play a crucial role in supporting daily banking operations and providing customer service related to deposit accounts. Attention to detail and knowledge of banking procedures are essential for this position.

What are the key skills and qualifications needed to thrive as a deposit operations associate?

To thrive as a Deposit Operations Associate, you need a solid understanding of banking procedures, attention to detail, and familiarity with deposit account regulations, typically supported by a high school diploma or equivalent. Proficiency with core banking systems, transaction processing software, and compliance tools like BSA/AML monitoring platforms is commonly required. Strong organizational skills, reliability, and effective communication help you excel in handling high-volume tasks and collaborating with internal teams. These skills are essential to ensure accurate transaction processing, regulatory compliance, and efficient support for both customers and bank operations.

What are some common challenges deposit operations associates face, and how can they effectively manage them?

Deposit Operations Associates often handle high volumes of transactions and must ensure accuracy while meeting tight deadlines. One common challenge is managing multiple priorities, such as processing deposits, reconciling accounts, and resolving discrepancies, all while maintaining compliance with banking regulations. Effective time management, strong attention to detail, and clear communication with team members are key to successfully navigating these demands. Many organizations provide ongoing training and use robust banking software to streamline processes and reduce errors.

What is the difference between Deposit Operations Associate vs Bank Teller?

AspectDeposit Operations AssociateBank Teller
Primary RoleProcessing deposits, verifying transactions, maintaining account accuracyHandling customer transactions, cash handling, account inquiries
Required SkillsAttention to detail, knowledge of banking systems, data entryCustomer service, cash handling, communication skills
Work EnvironmentBack-office, data processing, administrative tasksFront-line, customer-facing, branch environment
CertificationsTypically none required, but banking or financial certifications can helpNone required, but customer service experience preferred

While both roles are essential in banking, a Deposit Operations Associate focuses on processing and verifying transactions behind the scenes, ensuring data accuracy. A Bank Teller interacts directly with customers, handling cash and providing service. Both roles require attention to detail and knowledge of banking procedures, but they differ mainly in their daily tasks and work environment.

What does a deposit operations associate do?

A deposit operations associate is responsible for processing and reconciling customer deposits, ensuring accurate account updates, and maintaining compliance with banking regulations. They often use banking software and perform tasks such as verifying transactions, resolving discrepancies, and supporting daily deposit activities. Attention to detail and knowledge of financial procedures are essential for this role.

What are the most commonly searched types of Deposit Operations jobs in Massachusetts?

The most popular types of Deposit Operations jobs in Massachusetts are:

What are popular job titles related to Deposit Operations Associate jobs in Massachusetts?

For Deposit Operations Associate jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Deposit Operations Associate jobs in Massachusetts look for?

The top searched job categories for Deposit Operations Associate jobs in Massachusetts are:

What cities in Massachusetts are hiring for Deposit Operations Associate jobs?

Cities in Massachusetts with the most Deposit Operations Associate job openings:

Deposit Operations Associate jobs near you
Infographic showing various Deposit Operations Associate job openings in Massachusetts as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,617 per year, or $28.7 per hour.

Operations Associate I (Watertown)

Eastern Bank

Watertown, MA • On-site

$24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Eastern Bank rating

8.3

Company rating: 8.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

48th of 175 rated banks

Job description


Starting Rate: $24.50
Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.
The Operations Associate maintains primary responsibility for all operational elements of a small to mid-sized office. Operational responsibilities include, but are not limited to, cash vault and ATM management, managing negotiable instruments, adhering to compliance and security requirements, routine cash drawer audits, executing on quality control processes around new account opening, and other such branch activities. Fully skilled in both sales and transactional capacities, incumbents also directly service retail branch customers as needed.
Responsibilities:
Maintains primary responsibility for all operational elements of a small to mid-sized banking office by:
  • Managing the branch cash vault to within prescribed limits and serving as the vault custodian. Must master the use of the bank's cash forecasting system.
  • Serving as the branch's ATM custodian; ensures it remains stocked, functional, and is balanced daily.
  • Auditing all negotiable instruments, cash drawers, foreign currency (if applicable) and related logs to ensure adherence to defined policies and procedures.
  • Responsible for all operational components in the branch such as balancing and researching cash errors, filing necessary BSA forms, compliance and security elements
  • Stays abreast of all compliance and security requirements and implements processes within the branch to ensure regular adherence.
  • Routinely reviews new account opening documentation, to include some that is more complex (i.e. corporate resolutions, business customer profiles, businesses designated as high-risk, etc.) to ensure adherence to bank policies and procedures

Incumbents in this position are skilled in both sales and transactional capacities and personally service all customers by:
  • Opening deposit accounts and taking loan applications for various lending units
  • Closing consumer loans
  • Making referrals to other bank business lines and third-party partners
  • Handling routine account maintenance and other servicing issues
  • Processing monetary transactions such as cashing checks, making deposits, selling monetary instruments, buying/selling foreign currency, processing credit card cash advances

Maintaining safe deposit records properly to include contracts, access slips and assisting customers with access to safe deposit boxes (if applicable).
Problem Solving and Decision Making:
Balancing policy and procedure with appropriate judgement, makes decisions that are mutually beneficial to the bank and the customer. If written policy is unclear or there is any uncertainty, the Operations Associate should seek guidance from his/her Assistant Branch Manager, Branch Manager, Regional Manager, or if necessary, Retail Administration
Qualifications:
  • Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment. Individual should be an outgoing self-starter and be technically literate.
  • Enthusiastic individuals with strong interpersonal skills and a desire to be in the 'customer service' business are ideal candidates for this role. Basic business acumen and professionalism are also required. Strong written and verbal communication skills are critical, as are the ability to build relationships and strong alliances across the organization and to quickly learn all there is to know about the products and services offered by the bank.

Working Conditions:
  • Ability to stand and remain standing for up to five hours at a time without a break.
  • May be required to lift and/or move coin/currency bags weighing 25-30 pounds.

About Us
At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.
Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.
At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you're excited about this role but your experience doesn't fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.

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