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Department Operations Manager Jobs in Springfield, MO

SSA Group

Retail Operations Manager

Springfield, MO · On-site

$54K - $60K/yr

Retail Operations Manager Who are we : SSA Group works with zoos, aquariums, museums, and other ... Ensure your department's team is set with the operation in mind: hire & recruit for new talent ...

Liberty Utilities Co.

Manager, Operations

Bolivar, MO · On-site

Exercises independent judgment in working with Department Managers and Supervisors on Operations projects and issues. Coordinates activities and special projects with all departments. Constantly ...

Liberty

Manager, Operations

Bolivar, MO

Exercises independent judgment in working with Department Managers and Supervisors on Operations projects and issues. Coordinates activities and special projects with all departments. Constantly ...

Walmart

Department Supervisor

Springfield, MO · On-site

$64K - $96K/yr

Join our dynamic team at Walmart's Central Fill Pharmacy in Republic, MO as an Area Coach, Pharmacy Operations Manager. This is a unique opportunity to lead a high-performing team in an automated ...

McDonald's

Department Manager

Springfield, MO · On-site

$18.75 - $21/hr

This role is vital to the operations within the restaurant because you'll: * Lead the experience ... But some managers also lead Departments. These managers' responsibilities may include managing ...

McDonald's

Department Manager

Ozark, MO · On-site

$18.25 - $20.50/hr

This role is vital to the operations within the restaurant because you'll: * Lead the experience ... But some managers also lead Departments. These managers' responsibilities may include managing ...

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All JobsDepartment Operations Manager JobsDepartment Operations Manager Jobs in Springfield, MO

Department Operations Manager information

See Springfield, MO salary details

$10K

$65.6K

$96K

How much do department operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for department operations manager in Springfield, MO is $65,633.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $87,800.00 per year, depending on experience, location, and employer.

What does a Department Operations Manager do?

A Department Operations Manager oversees the daily activities and efficiency of a specific department within an organization. They are responsible for implementing policies, managing staff, optimizing processes, and ensuring that departmental goals align with overall business objectives. Their duties often include budgeting, resource allocation, workflow improvement, and performance evaluation. This role requires strong leadership, organizational, and communication skills to ensure smooth operations and achieve departmental targets.

How does a Department Operations Manager typically collaborate with other departments to improve workflow efficiency?

Department Operations Managers frequently work cross-functionally with leaders from departments such as HR, Finance, and IT to streamline processes and address operational bottlenecks. They participate in regular coordination meetings, share performance data, and develop joint action plans to ensure that departmental goals align with broader organizational objectives. This collaboration often involves leading or contributing to process improvement initiatives and implementing new tools or procedures that benefit multiple teams. Effective communication and relationship-building are key to successfully driving these collaborative efforts.

What are the key skills and qualifications needed to thrive as a Department Operations Manager, and why are they important?

To thrive as a Department Operations Manager, you need strong leadership, organizational, and analytical skills, often supported by a bachelor’s degree in business administration or a related field. Familiarity with project management software, ERP systems, and budgeting tools is typically required. Excellent communication, problem-solving abilities, and the capacity to motivate teams are standout soft skills in this role. These capabilities ensure efficient departmental performance, effective resource allocation, and achievement of organizational goals.
What cities near Springfield, MO are hiring for Department Operations Manager jobs? Cities near Springfield, MO with the most Department Operations Manager job openings:
Department Operations Manager jobs near you
Infographic showing various Department Operations Manager job openings in Springfield, MO as of May 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,633 per year, or $31.6 per hour.
Retail Operations Manager

Retail Operations Manager

SSA Group

Springfield, MO • On-site

$54K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

SSA Group rating

5.3

Company rating: 5.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

536th of 713 rated retailers

Job description

SSA Group at Wonders of Wildlife is looking for a talented Retail Operations Manager to join our team!
All applications should be submitted within 7-days following posting of the job; applications will be prioritized based upon time submitted and may not be reviewed beyond this time. The employer reserves the right to shorten or expand this timeframe as necessary to the job scope.
Retail Operations Manager
Who are we:
SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.
SSA was built by families, for families, with a family's sense of love and dedication. We don't just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it.
Position Title: Retail Operations Manager
Reports to: General Manager
Responsibilities
  • Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client.
  • Ensure your department's team is set with the operation in mind: hire & recruit for new talent, integrate new team members, supervise assigned personnel, evaluate performance, develop, coach, issue documentation, and manage employee exits.
  • Builds & develops department's leadership team, pushing for innovative performance, leadership through positive coaching and challenging.
  • Develop training programs to train, motivate, and mentor employees.
  • Remain knowledgeable of and manages in accordance with applicable local, state and federal laws.
  • Maintain a clean, safe and organized work environment.
  • Uphold and demonstrate a complete understanding of company policies and procedures
  • Maintain a strong positive relationship with the client.
  • Maintain communication with the buyer and vendors.
  • Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client. Set expectations for department under EXTRA Guest Service.
  • Ensure all cash handling procedures are in effect at all times. Troubleshoot and maintain POS functionality for daily operation or as necessary.
  • Manage POS and back-end data system.
  • Oversee proper logistics of product distribution among all shop(s) and/or carts.
  • Oversee cleanliness of all shop(s) and displays.
  • Ensure all cash handling procedures are in effect at all times.
  • Ensure all company merchandise presentation standards are met to maximize sales. Merchandise product to maximize sales.
  • Ensure sales are maximized through having the right product and communicating inventory opportunities to the Retail Operations Manager and Buyer.
  • Oversee stock and display product in shops. Oversee completion of daily "Shop List" as necessary.
  • Facilitate the maintenance and repair of the retail facility and equipment as necessary.
  • Develop warehousing plan to assure easy access and accountability of merchandise.
  • Ensure deliveries of merchandise are received and processed.
  • Oversee inventory of product and place orders as needed in conjunction with your buyer.
  • Manage all operational functions of the Retail Department; inclusive of inventory process as set by business standard.
  • Process invoices so that all vendors are paid within terms.
  • Merchandise product to maximize sales.
  • Report daily, weekly, and monthly sales through an internal Ledger.
  • Increase sales by promotion items or suggestive selling and instill this within all staff members.
  • Prepare operational reports and analyses setting forth progress, trends and make appropriate recommendations.
  • Analyze sales and inventory to maximize opportunities.
  • Manage payroll and controllable profit within established guidelines. Meet payroll budget percent expectations by being strategic with coverage, on-call shifts, etc.
  • Schedule appropriate staff levels in accordance with budget and business forecast.
  • Set precedent to achieve Sales, Per Cap & Controllable Budget.
  • Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.
  • Perform other tasks as deemed necessary.

Job Requirements
  • Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager, Buyer and HQ personnel.
  • Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
  • Exceptional problem solving/decision making skills combined with the ability to be organized.
  • Demonstrates financial management, merchandising, analytical, planning and leadership skills.
  • Demonstrates the ability to remain flexible in a fast-paced environment.
  • Computer knowledge and skill level for basic office functions.
  • Physical ability to stay in one place for extended periods and to move and handle boxes (10-35lbs) as necessary to operation.
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed.

IDEA + Belonging
  • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
  • Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
  • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Previous Experience
  • Three to Five years in retail operations management.
  • All education backgrounds eligible, must be 18 years or older.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Compensation and Benefits
  • Full-Time, Exempt
  • $75 monthly cell phone stipend
  • Flex Time Off: no accruals; employees are encouraged to schedule time off as needed within business scope.
  • Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • Short-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following submission and approval of leave
  • Parental Leave: Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on the birthing event.
  • SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Bonding and your family's serious medical conditions.
  • Up to 5 days Paid Bereavement Leave
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts where applicable
  • Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.
    • Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C., Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.

SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

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