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Department Of Homeless Services Jobs in Springfield, IL

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Department Of Homeless Services information

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$27.3K

$36.6K

$46.6K

How much do department of homeless services jobs pay per year?

As of Sep 4, 2026, the average yearly pay for department of homeless services in Springfield, IL is $36,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,200.00 and $41,100.00 per year, depending on experience, location, and employer.

What does the Department of Homeless Services do?

The Department of Homeless Services (DHS) is a government agency responsible for providing services and support to individuals and families experiencing homelessness. Their main roles include operating shelters, offering case management, and helping people transition to permanent housing. DHS also works to prevent homelessness by connecting at-risk individuals to resources such as rental assistance and social services. The agency collaborates with community organizations and other government departments to address the complex factors contributing to homelessness.

What are some common challenges faced by employees working at the Department of Homeless Services, and how are they typically addressed?

Employees at the Department of Homeless Services often encounter challenges such as navigating complex client needs, addressing housing shortages, and coordinating with multiple agencies and service providers. To address these issues, staff receive ongoing training in case management, trauma-informed care, and conflict resolution. Collaboration and regular communication within multidisciplinary teams are essential for problem-solving and ensuring comprehensive support for clients. Additionally, employees are encouraged to participate in professional development opportunities to stay informed about best practices and policy updates.

What are the key skills and qualifications needed to thrive in a role at the Department of Homeless Services, and why are they important?

To succeed in a Department of Homeless Services role, you typically need a background in social work, public administration, or a related field, along with experience in case management or human services. Familiarity with client management systems, government benefit platforms, and relevant certifications like LMSW or LCSW is often required. Outstanding interpersonal communication, cultural competence, and problem-solving abilities help professionals build trust and effectively support diverse clients. These skills are critical for delivering effective services, ensuring program compliance, and improving outcomes for individuals experiencing homelessness.

What is the difference between Department Of Homeless Services vs Homeless Outreach Worker?

AspectDepartment Of Homeless ServicesHomeless Outreach Worker
CredentialsVaries; often requires social service or public administration backgroundHigh school diploma or equivalent; relevant social work certifications preferred
Work EnvironmentGovernment offices, shelters, outreach sitesCommunity-based, fieldwork, direct client interaction
Employer & IndustryCity government agencies, public sectorNonprofits, government programs, social service agencies
Search & Comparison IntentUnderstanding roles within homeless services agenciesJob duties, qualifications, and fieldwork specifics

The Department Of Homeless Services oversees city programs and policies related to homelessness, often managing shelters and administrative functions. Homeless Outreach Workers focus on direct engagement with homeless individuals, providing support and resources in the community. While both roles aim to address homelessness, the department has a broader administrative scope, whereas outreach workers are on the front lines working directly with clients.

What job categories do people searching Department Of Homeless Services jobs in Springfield, IL look for?

The top searched job categories for Department Of Homeless Services jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Department Of Homeless Services jobs?

Cities near Springfield, IL with the most Department Of Homeless Services job openings:

Department Of Homeless Services jobs near you
Infographic showing various Department Of Homeless Services job openings in Springfield, IL as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,625 per year, or $17.6 per hour.

Peer Engagement Specialist - Homeless Services

Eliot Community Human Services

Springfield, IL • On-site

$20.04 - $25.33/hr

Full-time

Re-posted 11 days ago

Eliot Community Human Services rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Eliot's Homeless Services Division is seeking a dedicated Peer Engagement Specialist to join our PATH (Project for Assistance in Transition from Homelessness) Team which offers a wide range of services, including outreach, case management, mental health treatment, housing assistance, and referrals to other resources for adults with serious mental illness, including those with co-occurring substance use disorders. The ideal person will have the ability to provide outstanding support skills and have lived experience of homelessness, mental health or substance abuse in the past and have an established recovery process.

Responsibilities:

  • Perform outreach and engagement activities to identify homeless people living in public places, drop in centers, meal sites and shelters.
  • Provide supplies such as warm clothing, blankets, and food to reduce risk of harm on the streets.
  • Encourage use of shelter, meal sites, and other related services for those who are unsheltered.
  • Maintain a thorough, current knowledge of local public and private resources including housing, residential programs, and other community organizations. Maintain positive working relationships with representatives of these organizations.
  • Coordinate efforts with the other service providers to ensure integrated service delivery for consumers.

Qualifications:

  • Requires a high school diploma/GED equivalent
  • Must have lived experience of homelessness, mental health or substance use in the past and have an established recovery process.
  • Strong commitment to mental health recovery.
  • Skills to establish supportive relationships with persons with severe and persistent mental illnesses and respect for their preferences for treatment.
  • Ability to provide flexible services that are community based and focused on teamwork.
  • Must have a valid driver's license and reliable transportation to and from work and for the transportation of consumers as needed.
  • Peer Specialist Certification a plus
  • Bilingual in Spanish a plus

Compensation:

  • HS/BA - $20.04/hour
  • MA - $25.33/hour

Hours: Monday-Friday, 9am-5pm

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