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Department Director Jobs in Springfield, MA (NOW HIRING)

Gulfshoresal

Town Manager

Enfield, CT · On-site

$210 - $225/hr

Senior-level executive leadership experience such as Town/City Manager, Assistant Manager, Deputy Manager, or Department Director. * Valid Connecticut driver's license or ability to obtain and ...

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All JobsDepartment JobsDepartment Director JobsDepartment Director Jobs in Springfield, MA

Department Director information

See Springfield, MA salary details

$52.8K

$93K

$159.4K

How much do department director jobs pay per year?

As of Sep 7, 2026, the average yearly pay for department director in Springfield, MA is $92,970.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $123,600.00 per year, depending on experience, location, and employer.

What is a department director?

Department Directors are senior leaders responsible for managing and overseeing a specific department or division within an organization. They develop strategies, set goals, and ensure that departmental operations align with the organization's overall objectives. Department Directors supervise managers and staff, allocate budgets and resources, and report on performance to executive leadership. Their role is crucial in maintaining efficiency, fostering innovation, and achieving departmental and organizational success.

What are the key skills and qualifications needed to thrive as a department director, and why are they important?

To thrive as a Department Director, you need strong leadership abilities, deep industry knowledge, and typically a relevant bachelor's or master's degree. Familiarity with project management tools, budgeting software, and compliance systems is often required. Exceptional communication, strategic thinking, and conflict resolution skills enable a Department Director to effectively guide teams and influence stakeholders. These skills are crucial for driving departmental performance, aligning with organizational goals, and ensuring smooth operations.

How does a department director typically collaborate with other departments to achieve organizational goals?

A Department Director often works closely with peers leading other departments to align strategies, share resources, and ensure initiatives support the broader organizational vision. This collaboration may involve participating in cross-functional meetings, contributing to company-wide projects, and resolving interdepartmental challenges. Strong communication and relationship-building skills are crucial, as directors need to balance their department's needs with overall company priorities. Successful collaboration helps drive efficiency, innovation, and achievement of shared objectives.

What is the difference between Department Director vs Department Manager?

AspectDepartment DirectorDepartment Manager
CredentialsBachelor's degree often required; advanced degrees preferredBachelor's degree typically required; relevant experience valued
Work EnvironmentStrategic planning, high-level decision making, overseeing multiple teamsSupervising daily operations, managing staff, implementing policies
Industry UsageCommon in large organizations across various industriesPrevalent in organizations of all sizes, often reporting to Directors
Search & Comparison IntentUnderstanding leadership roles, career progressionOperational responsibilities, team management

The main difference between a Department Director and a Department Manager lies in their scope and focus. Department Directors typically handle strategic planning and oversee multiple teams or divisions, while Department Managers focus on daily operations and team supervision. Both roles require relevant credentials and experience, but Directors usually operate at a higher strategic level within organizations.

What does a department director do?

A department director oversees the operations, staff, and strategic planning of a specific department within an organization. They set goals, manage budgets, ensure compliance, and coordinate with other departments to achieve organizational objectives. Strong leadership, communication skills, and industry knowledge are essential for this role.

What are the most commonly searched types of Department jobs in Springfield, MA?

The most popular types of Department jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Department Director jobs?

Cities near Springfield, MA with the most Department Director job openings:

Department Director jobs near you
Infographic showing various Department Director job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $92,970 per year, or $44.7 per hour.

Director of Operations

Boca Recovery Center

Springfield, MA • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 27 days ago

Job description

Boca Recovery Center Website
Location: On Site - Springfield, MA
Department: Operations
Reports to: Chief Administrative Officer
Salary: Competitive, based on experience
About Us
Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts; we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.
Position Overview
The Director of Operations plays a pivotal leadership role in maintaining and enhancing the daily functioning of the facility. This position is responsible for leading support services such as housing, transportation, housekeeping, and general facility management. The DOO ensures the smooth integration of operational processes, employee performance, and regulatory compliance while serving as the facility's Safety Officer.
Key Responsibilities
  • Oversee daily operational functions, including facilities, housing staff, transportation, culinary services, and maintenance.
  • Supervise and support Housing Staff, including Behavioral Health Technicians (BHTs), Chefs, Housekeeping, and Drivers.
  • Collaborate with department directors to support cross-functional coordination, strategic planning, and safety initiatives.
  • Conduct daily planning meetings with Nursing and Clinical Directors to align on operations-related needs.
  • Lead hiring, onboarding, training, evaluations, and performance management for supervised departments.
  • Maintain documentation, shift reports, payroll entries (Paychex), audits, and other essential records accurately and on time.
  • Ensure compliance with all safety, infection control, and environmental care protocols.
  • Respond to and manage facility-level concerns, complaints, and maintenance needs.
  • Coordinate ordering and inventory of facility-specific food and supplies.
  • Participate in state audits, accreditation inspections (e.g., Joint Commission), and serve as the Safety Officer.
  • Track admissions, maintain logs, and ensure equitable access and accommodation for all clients.
  • Uphold confidentiality and compliance with HIPPA, and organizational policies.

Requirements
  • Education:
    • High School Diploma or GED required; vocational or 4-year degree preferred.
    • Additional training or education in healthcare administration, operations, or business is a plus.
  • Experience:
    • Minimum 2 years of supervisory experience in a healthcare, residential, or operations-related setting.
    • Experience managing support services in a regulated environment strongly preferred.
    • Proficiency in Microsoft Office and electronic systems (e.g., Paychex).
  • Certifications:
    • CPR Certification required (or willingness to obtain upon hire).
    • Valid driver's license and the ability to pass background checks and drug screening.
  • Knowledge & Skills:
    • Familiarity with safety regulations, infection control, and workplace policies (e.g., OSHA, Joint Commission).
    • Effective written and verbal communication skills.
    • Strong organizational, decision-making, and leadership capabilities.
    • Sensitivity to diverse populations and understanding of workplace ethics and boundaries.
    • Knowledge of confidentiality standards, workplace violence prevention, and client-centered protocols.

Benefits
What We Offer-
  • Competitive salary based on experience
  • Full benefits package (Medical, Dental, Vision, PTO, etc.)
  • Professional development opportunities
  • Supportive and mission-driven work environment
  • The chance to make a lasting impact in the lives of clients and their families

Join a team where operational excellence meets purpose-driven leadership. Apply today to lead a facility where your decisions directly impact the wellbeing and experience of both clients and staff.

Apply