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Dental Software Customer Success Jobs in Decatur, GA

TradePending

Customer Success Manager

Atlanta, GA · On-site

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS ... Requirements * 2+ years of automotive software experience (SaaS) or in a dealership role utilizing ...

Trimble

Customer Success Manager

Atlanta, GA · On-site

Provide high-impact technical engagement through software demos, webinars, and on-site strategic ... Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability ...

Pearly

Customer Success Manager (SMB)

Atlanta, GA · Remote

$70K - $100K/yr

ABOUT PEARLY Pearly is a fast-moving dental billing and payments software company on a mission to ... THE ROLE We're looking for a Customer Success Manager who will own the full customer journey for ...

Tractian

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian ... Premium Medical, Dental, and Vision Coverage * Paid Time Off (PTO): 15 Days * 401(k) Retirement ...

TRACTIAN

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian ... Premium Medical, Dental, and Vision Coverage * Paid Time Off (PTO): 15 Days * 401(k) Retirement ...

QAD, Inc.

Customer Success Manager

Atlanta, GA · Remote

$85K - $110K/yr

... software experience a plus. * Uses analytical tools and methods to analyze data and identify ... U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company ...

New

Trimble, Inc.

Customer Success Manager

Alpharetta, GA · On-site

Are you a proactive relationship-builder who thrives on turning complex software solutions into ... Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability ...

Trimble

Customer Success Manager

Atlanta, GA

Are you a proactive relationship-builder who thrives on turning complex software solutions into ... Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability ...

Trimble

Customer Success Manager

Alpharetta, GA · On-site

Are you a proactive relationship-builder who thrives on turning complex software solutions into ... Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability ...

Intuit

Customer Success Manager (Money)

Atlanta, GA · On-site

Overview The QuickBooks Money Customer Success team is focused on engaging, driving value and ... Along the way, you will get to know Intuit QuickBooks Money's software incredibly well and help ...

Genlogs

Senior Customer Success Manager

Atlanta, GA · On-site

Senior Customer Success Manager GenLogs is a hardware, software, and data company building the next ... Benefits Healthcare * Employer-covered comprehensive medical, dental, and vision plans for employee ...

MongoDB

Senior Customer Success Manager

Atlanta, GA · On-site

... software and data. We enable organizations of all sizes to easily build, scale, and run modern ... Our Customer Success team is the linchpin of the post-sales customer relationship. By combining ...

Intuit

Customer Success Manager (Money)

Atlanta, GA

The QuickBooks Money Customer Success team is focused on engaging, driving value and feature ... Along the way, you will get to know Intuit QuickBooks Money's software incredibly well and help ...

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Showing results 41-60

All JobsDental Software Customer Success JobsDental Software Customer Success Jobs in Decatur, GA

Dental Software Customer Success information

See Decatur, GA salary details

$31.7K

$81.1K

$136.7K

How much do dental software customer success jobs pay per year?

As of Aug 6, 2026, the average yearly pay for dental software customer success in Decatur, GA is $81,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $96,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a dental software customer success professional?

To thrive as a Dental Software Customer Success professional, you need a solid understanding of dental practice workflows, strong problem-solving abilities, and experience with customer relationship management, typically supported by a background in dental technology or customer service. Familiarity with dental practice management software, CRM platforms, and ticketing systems is commonly required. Excellent communication, patience, and the ability to educate and empathize with users are standout soft skills in this role. These capabilities are crucial for ensuring clients maximize software value, achieve satisfaction, and remain loyal to the product.

What is the difference between Dental Software Customer Success vs Dental Software Support Specialist?

AspectDental Software Customer SuccessDental Software Support Specialist
Primary FocusBuilding long-term client relationships, onboarding, and ensuring product adoptionTroubleshooting technical issues, resolving user problems, and providing technical support
Required SkillsCommunication, relationship management, product trainingTechnical knowledge, problem-solving, software troubleshooting
Work EnvironmentCustomer-facing, proactive engagement with clientsHelp desk or support center, reactive problem resolution
CertificationsOften requires knowledge of dental software and customer service certificationsTechnical certifications related to software or IT support

While both roles involve working with dental software, Dental Software Customer Success focuses on client retention, onboarding, and ensuring users derive value from the product. In contrast, Dental Software Support Specialists primarily handle technical issues and troubleshooting. Both roles are essential for a successful dental software company but serve different functions in the customer journey.

What is a dental software customer success professional?

A Dental Software Customer Success professional is responsible for helping dental practices effectively use their software solutions. They work closely with clients to ensure they are satisfied, troubleshoot issues, provide training, and help optimize the software’s benefits. Their goal is to maximize customer retention and ensure practices get the most value from their technology. They often serve as a bridge between the customer and the software provider, relaying feedback and supporting smooth onboarding and usage.

What are some common challenges faced by dental software customer success professionals, and how can they address them?

Dental Software Customer Success professionals often encounter challenges such as helping clients adapt to new technologies, handling technical troubleshooting, and bridging communication between dental practices and the software development team. Successfully addressing these issues requires strong problem-solving skills, patience, and the ability to simplify complex concepts for non-technical users. Building trust with clients and collaborating closely with internal teams are essential for ensuring smooth software onboarding and ongoing satisfaction.
What job categories do people searching Dental Software Customer Success jobs in Decatur, GA look for? The top searched job categories for Dental Software Customer Success jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Dental Software Customer Success jobs? Cities near Decatur, GA with the most Dental Software Customer Success job openings:
Dental Software Customer Success jobs near you
Infographic showing various Dental Software Customer Success job openings in Decatur, GA as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $81,098 per year, or $39 per hour.

Customer Success Manager

TradePending

Atlanta, GA • On-site

Full-time

Re-posted 26 days ago

Job description

Job Type
Full-time
Description
About Protomiq
At Protomiq, we believe that the auto dealerships that win are the ones that create better experiences for their customers. That's why we build technology that helps dealers connect with shoppers, turn interest into action, and drive measurable business results.
More than 6,000 dealerships across North America rely on Protomiq's solutions to engage customers, improve performance, and stay competitive in a rapidly evolving market.
From independent dealerships to some of the largest dealer groups and automotive brands in the industry, Protomiq is trusted by dealerships focused on what comes next.
If you're excited by innovation, customer impact, and the opportunity to help shape the future of automotive retail, you'll fit right in.
Working at Protomiq
At Protomiq, your work matters. We're a team of builders, problem-solvers, and innovators who are passionate about helping our customers succeed. Here, you'll be empowered to move quickly, embrace new ideas, and make a visible impact on the business.
We offer competitive compensation, comprehensive benefits, professional development opportunities, and a culture built on collaboration, accountability, and growth.
Position Summary:
We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing product value, and driving customer retention and expansion.
Responsibilities:
  • Customer Relationship Management: Build and maintain trusted relationships with automotive dealership key stakeholders, serving as their strategic advisor post-onboarding.
  • Engagement & Adoption: Drive product adoption through various lifecycle touchpoints (QBRs, training, success planning, etc.), monitor account health, and proactively address risks and opportunities.
  • Retention & Growth: Drive customer retention and facilitate growth by consistently delivering value and ROI, while actively seeking opportunities for upsell/cross-sell.
  • Cross-Functional Collaboration: Partner with various departments to support feedback loops and customer advocacy.
  • Strategic Input: Contribute to the evolution of best practices and CSM playbooks by maintaining up-to-date industry & product knowledge.

Requirements
  • 2+ years of automotive software experience (SaaS) or in a dealership role utilizing automotive software (digital retail, CRM, desking, etc.) with a demonstrated understanding of the retail automotive industry.
  • Proven success managing diverse accounts with high-touch and scaled engagement models.
  • Proficient with CRMs and third-party integrations.
  • Strong communication, problem-solving, and strategic thinking skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Comfortable with data-driven decision-making and optimizing metrics.
  • Positive, customer-centric mindset
  • Motivated and comfortable working independently and within/across teams.

Other Things We're Looking For:
  • Exposure to AI products and automation strategies.
  • Experience in a growth organization where quick thinking and flexibility to change are essential.
  • Google Analytics experience (GA4)
  • Basic understanding of digital marketing strategies

Apply