Dementia Navigator Jobs (NOW HIRING)

Social Worker/Dementia Navigator

Organization Overview

At Memory Care Home Solutions, we believe families shouldn’t face dementia alone. As a nonprofit organization grounded in compassion and powered by evidence-based care, we equip families with the tools, strategies, and emotional support they need to help loved ones with dementia live safely and meaningfully at home.

MCHS was founded to fill a critical gap of providing personalized, home-based services that support both the person living with dementia and their care partners. Today, our mission-driven team includes staff, board members, volunteers, and donors who often have their own personal stories of dementia caregiving. That shared commitment creates a deeply connected, collaborative culture.

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position Overview

The Social Worker or Dementia Navigator provides compassionate, evidence-based support for people living with dementia and their caregiving families, helping them navigate the challenges of the dementia journey and access the resources they need to thrive. This role delivers services in the community, via telehealth, and at Memory Care Home Solutions’ headquarters and specialized caregiver training environment. In this position, the Social Worker or Dementia Navigator addresses mental health and caregiving challenges specific to dementia, provides dementia-specific education, connects clients with community resources, and offers ongoing guidance and support as needs evolve over time. You’ll also provide educational outreach to healthcare professionals and community groups, helping to expand understanding and awareness of dementia care in the broader community. Reporting to the Director of Programs, this is a full-time (40 hours/week) role. This position is ideal for a mission-driven professional who is enthusiastic about relationship-based care, education, and empowering families and individuals living with dementia.

Key Performance Objectives and Responsibilities

90% - Dementia Navigation

• Complete assessments of clients using formalized assessment process.
• Deliver in-person and telehealth dementia intervention services and follow-up using evidence-based protocols.
• Develop care plans to address clients’ psychosocial barriers to health and wellness.
• Provide dementia education to people of diverse backgrounds and literacy levels, efficiently prioritizing clients' needs.
• Coordinate care and communicate with service providers and physicians.
• Meet assigned productivity expectations for navigation services.
• Submit thorough and timely documentation within 24 hours of service delivery.
• Develop and maintain resource files and network with other service providers to assist clients.
• Track needed data and complete benchmarking tools.

10% - Education and Outreach

• Identify and present to community groups, places of worship, places of work and other appropriate settings about dementia education and support.
• Build partnerships with agencies and organizations to build referral pathways.
• Develop educational presentations for health care and senior service professionals on best practices in dementia care.
• Be available for some evening and weekend work i.e. presentations, family consultations.
• Support grant or funding initiatives by providing success stories and testimonials.
• Contribute to monthly web/social media education.
• Participate in quality improvement and staff development activities.
• Perform other special projects and duties as assigned.

Minimum Qualifications

• Bachelor of Social Work, Community Health Worker, or similar degree or work-experience.
• Minimum two years of post-degree experience in the field of geriatrics.
• Experience working with people of different cultures and socio-economic backgrounds.
• Excellent verbal communication and time management skills.
• Knowledge of basic healthcare and social service resources.
• Attention-to-detail and creative problem-solving skills.
• Proficiency in MS Office and experience documenting in electronic medical record systems.
• Provide proof of and at all times maintain CPR Certification.

Preferred Qualifications

• Advanced continuing education in the area of geriatrics.
• Experience working on grant/third-party funded projects, research, or studies.
• Experience working with people living with dementia and/or family care partners.
• Able to lift fifty (50) pounds.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Work Location: In person