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Delta Global Services Jobs (NOW HIRING)

Societe Generale

Equity Delta One Strategist

New York, NY

$132K - $171K/yr

S. and global clients to identify investment opportunities, understand portfolio objectives, and ... Experience in Equity Derivatives, Delta One, Prime Services, Equity Financing, Quantitative ...

HRC Global Services

Develop high-performance workflows using ADLS, Delta Lake, and Apache Spark (PySpark) * Design, build, and maintain complex ETL/ELT pipelines with strong reliability and performance standards

Delta Electronics

Quality Control Inspector

Beverly, MA · On-site

$20 - $25/hr

... Delta Electronics, in conjunction with its global locations, continues to expand our manufacturing capabilities, product offerings, as well as pioneer innovative approaches to service Aerospace ...

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Delta Global Services information

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How much do delta global services jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for delta global services in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is Delta Global Services?

Delta Global Services (DGS) is a company that provides aviation services such as ground handling, cargo, and staffing solutions to airlines and airports. Originally a subsidiary of Delta Air Lines, DGS offers services including baggage handling, ramp operations, passenger assistance, and aircraft cleaning. Their employees are often seen working at airports to ensure smooth and efficient operations for both airlines and travelers. DGS was acquired by Unifi in 2018, but the brand and its services continue to be recognized in the aviation industry.

What are the typical responsibilities and work environment for someone working at Delta Global Services?

Employees at Delta Global Services (DGS) typically handle a range of ground support tasks at airports, such as baggage handling, aircraft cleaning, customer service, and ramp operations. The work environment is fast-paced and team-oriented, often requiring collaboration across various airport departments to ensure efficient flight operations. Shifts may include early mornings, nights, weekends, and holidays to accommodate flight schedules. While the role can be physically demanding, it offers valuable experience in the aviation industry and opportunities for advancement into supervisory or specialized positions.

What are the key skills and qualifications needed to thrive as a Delta Global Services employee?

To thrive as a Delta Global Services employee, you need strong customer service skills, attention to detail, and the ability to work in a fast-paced, team-oriented environment, often with a high school diploma or equivalent. Familiarity with airline industry software, baggage handling systems, and safety protocols is typically required, along with any relevant airport security clearances. Excellent communication, problem-solving, and adaptability help individuals stand out when addressing traveler needs and managing unexpected situations. These skills ensure efficient operations, positive customer experiences, and adherence to strict airline and safety standards.

What is the difference between Delta Global Services vs Customer Service Agent?

AspectDelta Global ServicesCustomer Service Agent
Required CredentialsHigh school diploma or equivalent, airline industry trainingHigh school diploma or equivalent, customer service skills
Work EnvironmentAirports, airline operations, customer service countersCall centers, retail locations, airline offices
Employer & IndustryDelta Air Lines, airline industryVarious companies, retail and service industries

Delta Global Services typically involves working directly with airline operations at airports, focusing on passenger services and ground handling. Customer Service Agents work in various industries, including airlines, providing support via phone or in-person. While both roles require strong communication skills, Delta Global Services roles are more specialized within the airline industry, whereas Customer Service Agents have broader industry options.

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Delta Global Services jobs near you
Infographic showing various Delta Global Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

Service Business Operations Lead - Global Services NA

Delta Electronics (Americas) Ltd.

Plano, TX • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 18 days ago

Job description

Who We Are
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide.
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.
Key Responsibilities
  • Lead, develop, and manage the Service Business Operations team.
  • Assign responsibilities and manage daily workloads related to sales orders, invoicing, documentation, and order administration.
  • Establish standardized procedures, controls, and performance expectations for the team.
  • Monitor transaction accuracy, processing times, backlogs, and outstanding action items.
  • Provide training, coaching, and ongoing support to team members.
  • Identify process gaps and implement improvements that increase accuracy, efficiency, and scalability.
  • Serve as the escalation point for order-entry, billing, documentation, and system-related issues.

SAP Sales Order Management
  • Oversee the creation, processing, maintenance, and closure of service sales orders in SAP.
  • Review customer purchase orders, quotations, contracts, and scopes of work to ensure accurate sales-order entry.
  • Confirm that pricing, quantities, service part numbers, billing terms, cost centers, and customer information are entered correctly.
  • Coordinate the creation and maintenance of service materials and part numbers within SAP.
  • Monitor open sales orders and ensure required updates, corrections, and closures are completed promptly.
  • Resolve SAP order-processing issues by coordinating with Sales, Finance, Operations, and other internal teams.
  • Maintain complete and accurate documentation supporting each transaction.

Invoicing and Financial Coordination
  • Work closely with Finance to ensure customer invoices are issued accurately and according to agreed billing schedules.
  • Verify that invoicing requirements, customer acceptance forms, timesheets, service reports, and other supporting documents are complete.
  • Track pending invoices, billing holds, rejected invoices, and past-due customer payments.
  • Coordinate the resolution of pricing, purchase-order, documentation, tax, and billing discrepancies.
  • Support milestone, progress, recurring, time-and-material, and project-completion invoicing.
  • Assist with revenue tracking, backlog reporting, forecasting, and month-end financial activities.
  • Help ensure service revenue is recognized and reported accurately and on time.

Sales and Cross-Functional Support
  • Communicate regularly with Service Sales Managers regarding quote status, customer purchase orders, sales-order creation, and invoicing progress.
  • Support the transition of approved quotations into executable sales orders.
  • Confirm that commercial terms, pricing, and customer requirements are properly documented before order processing.
  • Coordinate with Project Management and Service Operations to confirm service completion and invoicing readiness.
  • Provide updates regarding open orders, outstanding documentation, billing status, and operational risks.
  • Partner with Business Units and Business Groups to support service-related trans-actions across multiple product lines.
  • Maintain clear communication among Sales, Operations, Project Management, and Finance throughout the order-to-cash process.

Minimum Qualifications
Education & Experience:
  • Bachelor's degree in business administration, Finance, Accounting, Operations, Supply Chain, or a related field preferred.
  • Five or more years of experience in business operations, sales operations, customer service operations, order management, or a related function.
  • Previous experience leading or supervising an operations, order-management, or customer-service team.
  • Demonstrated experience creating and managing sales orders in SAP.
  • Experience working directly with Finance on invoicing, billing, revenue, and payment-related activities.
  • Experience supporting a sales organization in a technical service, field service, manufacturing, or project-based environment.

Skills & Competencies:
  • Team leadership and employee development.
  • SAP sales-order and transaction management.
  • Financial and invoicing knowledge.
  • Strong attention to detail and transactional accuracy.
  • Effective cross-functional communication.
  • Process development and continuous improvement.
  • Strong problem-solving and escalation-management skills.
  • Ability to manage high transaction volumes and competing deadlines.
  • Customer-focused and results-oriented mindset.

Other Job Requirements:
  • Ability to work extended periods at a desk using a computer and telephone.
  • Ability to work in confined spaces, distinguish colors, stand, bend, reach, climb, and lift up to 45 lbs.
  • Willingness to travel domestically and internationally as required.

EEO Statement
Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.
The base salary range for this full-time position is Fill External Salary Posting Range Here per year. Actual pay will depend on factors such as location, skills, experience, market conditions, and business needs. This role may also be eligible for incentive pay, subject to the terms of the applicable plan. Eligible employees receive company-provided benefits in accordance with plan terms and eligibility requirements. Benefits include health coverage, wellness resources, retirement savings plan, paid time off, and other company-sponsored programs; parental leave is provided in accordance with applicable law.
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