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Dell Technician Jobs (NOW HIRING)

Inficare Technologies

Dell PC Technician

Lake Dallas, TX · On-site

$18.50 - $22.25/hr

Job Title: Dell PC Technician Location: Dallas, TX (Onsite - frequent travel required) Job Type: Full Time Experience: Entry to Mid-level Job Overview Our client is seeking a hands-on Dell PC ...

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How much do dell technician jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for dell technician in the United States is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.96 per hour, depending on experience, location, and employer.

What does a Dell technician do?

A Dell Technician is responsible for diagnosing, repairing, and maintaining Dell computers and hardware, both in business and consumer environments. Their duties often include troubleshooting technical issues, replacing faulty components, performing system upgrades, and ensuring that Dell devices operate efficiently. Dell Technicians may work on-site at customer locations or remotely, providing support for desktops, laptops, servers, and peripheral devices. They also assist with software installations and updates, and may offer guidance on best practices for using Dell products.

What are some common challenges Dell technicians face when troubleshooting hardware issues on-site?

Dell Technicians often encounter challenges such as diagnosing complex hardware failures in a limited timeframe, managing customer expectations during urgent repairs, and ensuring they have the correct replacement parts on hand. The role frequently requires adaptability, as each on-site visit can present unique configurations and issues. Strong communication skills are essential for explaining technical problems and solutions to non-technical users and collaborating with remote support teams for escalated issues.

What are the key skills and qualifications needed to thrive as a Dell technician, and why are they important?

To thrive as a Dell Technician, you need a solid understanding of computer hardware, troubleshooting, and repair, typically supported by an IT-related degree or certifications like CompTIA A+. Familiarity with Dell diagnostic tools, imaging software, and ticketing systems is essential for efficient service delivery. Strong problem-solving abilities, clear communication, and customer service skills help technicians address client issues effectively. These skills ensure accurate, timely repairs and satisfied customers in a fast-paced technical support environment.

What is the difference between Dell Technician vs Computer Support Specialist?

AspectDell TechnicianComputer Support Specialist
CertificationsCompTIA A+, Dell certificationsCompTIA A+, Microsoft certifications
Work EnvironmentDell service centers, client sites, remote supportHelp desks, corporate offices, remote support
Industry UsagePrimarily in Dell product repair and maintenanceGeneral IT support across various brands and systems

The Dell Technician focuses on repairing and maintaining Dell hardware, often requiring specific Dell certifications. In contrast, a Computer Support Specialist provides broader IT support for various brands and systems, often in help desk or remote support roles. While both roles require technical skills and certifications like CompTIA A+, their scope and work environments differ significantly.

How do you become a Dell Technician?

To become a Dell Technician, candidates typically need a high school diploma or equivalent, technical certifications such as CompTIA A+ or Dell-specific certifications, and experience with hardware repair and troubleshooting. Employers often seek candidates familiar with Dell products, diagnostic tools, and customer service skills, and some roles may require background checks or on-the-job training.
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Dell Technician jobs near you
Infographic showing various Dell Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $48,222 per year, or $23.2 per hour.

Dell PC Technician

Lake Dallas, TX • On-site

Inficare Technologies
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Inficare Technologiesexternal

$18.50 - $22.25/hr

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Job Title: Dell PC Technician
Location: Dallas, TX (Onsite - frequent travel required)
Job Type: Full Time
Experience: Entry to Mid-level
Job Overview
Our client is seeking a hands-on Dell PC Technician to join their IT support team in Dallas, TX. This onsite role involves end-user desktop support, device provisioning, and hardware troubleshooting across a corporate environment. The position requires frequent travel, making it ideal for a mobile, field-oriented IT professional.
Key Responsibilities
  • Install, configure, and support Dell desktops and laptops running Windows 10/11
  • Perform device imaging, provisioning, and deployment including onboarding and offboarding support
  • Diagnose and resolve hardware, OS, printer, and connectivity issues
  • Provide end-user technical support both onsite and via remote tools
  • Log, track, and resolve incidents and service requests using ServiceNow
  • Support asset management, inventory tracking, and device lifecycle processes
  • Assist with Microsoft Autopilot enrollment and device provisioning workflows
  • Follow ITIL-based incident management practices including escalation procedures
  • Maintain clear documentation of issues, resolutions, and procedures
Required Skills
  • Hands-on experience with Windows desktop support and endpoint troubleshooting
  • Knowledge of Dell PC hardware, peripherals, and printers
  • Familiarity with ServiceNow or similar ticketing systems
  • Basic understanding of Active Directory, user account support, and access management
  • Networking fundamentals: IP, DNS, DHCP, LAN/Wi-Fi
  • Experience with asset management and inventory tracking
  • Strong communication skills and a process-driven support approach
Preferred Skills
  • Exposure to Microsoft Autopilot and device provisioning workflows
  • Experience in onsite, desktop, and user-facing IT environments
Location & Work Model
Dallas, TX - Onsite. Frequent travel required.
Engagement Details
Full-time position with benefits. Immediate consideration for qualified candidates.

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