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Delivery Operations Associate Jobs in Massachusetts

Blueground

Operations Associate - Boston

Boston, MA · On-site

The Role We're looking for a detail-oriented Field Operations Associate to join our Boston M.A ... and delivering a seamless experience for every guest. What You'll Be Doing * Unit Preparation ...

Roku

Ad Operations Associate

Boston, MA

$94K - $122K/yr

About the role Roku is seeking an Ad Operations Associate to join our growing Sponsorship team ... In this role, you will help facilitate the launch and delivery of campaigns while ensuring ...

Roku

Ad Operations Associate

Boston, MA · On-site

$94K - $122K/yr

About the role Roku is seeking an Ad Operations Associate to join our growing Sponsorship team ... In this role, you will help facilitate the launch and delivery of campaigns while ensuring ...

Carmax

Business Operations Associate - Full Time

Boston, MA · On-site

$17.40 - $36.90/hr

Deliver outstanding customer service by greeting customers, answering questions, and guiding them ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Saks OFF 5TH

Associate, Operations - PT

Wrentham, MA · On-site

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Adaptable to changes and can be relied upon to consistently deliver exceptional results * You ...

CloudKitchens

Facility Operations Runner

Roxbury, MA · On-site

$17 - $20/hr

As a Facility Operations Associate, you'll ensure seamless food order flow, handle admin tasks, troubleshoot issues, and deliver top-notch customer service. About the Role: * Organize and transport ...

CloudKitchens

Facility Operations Runner

Boston, MA · On-site

$17 - $20/hr

As a Facility Operations Associate, you'll ensure seamless food order flow, handle admin tasks, troubleshoot issues, and deliver top-notch customer service. About the Role: * Organize and transport ...

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All JobsDelivery Operations Associate JobsDelivery Operations Associate Jobs in Massachusetts

Delivery Operations Associate information

See Massachusetts salary details

$12

$28

$58

How much do delivery operations associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for delivery operations associate in Massachusetts is $28.66, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $33.08 per hour, depending on experience, location, and employer.

What is a delivery operations associate?

Delivery Operations Associates are professionals responsible for overseeing and coordinating the logistics of product deliveries. They manage order processing, track shipments, resolve delivery issues, and ensure timely and efficient delivery to customers. Their role often involves working closely with warehouse staff, drivers, and customer service teams to maintain smooth operations and high customer satisfaction. Attention to detail, organizational skills, and the ability to troubleshoot problems are essential qualities for this position.

What are the key skills and qualifications needed to thrive as a delivery operations associate?

To thrive as a Delivery Operations Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring logistics or supply chain experience. Familiarity with inventory management systems, route optimization software, and basic spreadsheet tools like Excel is typically required. Excellent communication, problem-solving abilities, and teamwork are essential soft skills for this role. These skills and qualities ensure efficient delivery processes, accurate order fulfillment, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by delivery operations associates and how can they be managed?

Delivery Operations Associates often encounter challenges such as coordinating with multiple teams, managing tight delivery schedules, and resolving unexpected issues like shipment delays or inventory discrepancies. To manage these effectively, strong organizational skills and proactive communication are key. Building good relationships with drivers, warehouse staff, and customer service teams can also help to quickly resolve problems and keep deliveries on track. Staying adaptable and using technology to monitor deliveries can further streamline operations and reduce stress.

What is the difference between Delivery Operations Associate vs Delivery Coordinator?

AspectDelivery Operations AssociateDelivery Coordinator
CredentialsHigh school diploma or equivalent; some roles may require logistics or supply chain certificationsHigh school diploma; experience in logistics or customer service often preferred
Work EnvironmentWarehouse, distribution centers, or delivery hubsOffice setting with field coordination
Employer & Industry UsageLogistics, e-commerce, retail companiesCourier services, retail, logistics firms
Common Search & ComparisonFocuses on operational tasks related to delivery processesEmphasizes coordinating delivery schedules and customer communication

The Delivery Operations Associate primarily handles the operational aspects of delivery logistics, such as managing shipments and warehouse tasks. In contrast, the Delivery Coordinator focuses on scheduling, customer communication, and coordinating delivery routes. Both roles are essential in logistics and often overlap, but their core responsibilities differ in scope and focus.

What are popular job titles related to Delivery Operations Associate jobs in Massachusetts?

For Delivery Operations Associate jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Delivery Operations Associate jobs in Massachusetts look for?

The top searched job categories for Delivery Operations Associate jobs in Massachusetts are:

What cities in Massachusetts are hiring for Delivery Operations Associate jobs?

Cities in Massachusetts with the most Delivery Operations Associate job openings:

Delivery Operations Associate jobs near you
Infographic showing various Delivery Operations Associate job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $59,617 per year, or $28.7 per hour.

Operations Associate / Manager

Newlink Therapeutics, Inc

Cambridge, MA • On-site

$70K - $100K/yr

Full-time

Posted 4 days ago

Job description

Stealth NewCo is developing next-generation extrahepatic delivery platforms for oligonucleotide therapeutics. We are seeking an Operations Associate / Manager to help run the day-to-day operations of our growing biotechnology company. This is a broad, hands-on role primarily supporting our Cambridge, MA office and laboratory, as well as coordination with our team in China.

Reporting to the COO, this Kendall Square-based role requires an onsite presence of at least four days per week. The position will focus on business and team operations, including meeting scheduling, project management, and recurring workflows across finance, contracts, HR, and IT, while also supporting lab and facilities operations, inventory, vendors, and special projects.

This is an exciting opportunity for a proactive, resourceful, and exceptionally organized professional who enjoys solving problems, creating structure, and keeping a fast-moving team running smoothly. The successful candidate will work closely with the COO, CEO, and scientific team, take ownership of key operational processes, and help shape the company as it grows. Life sciences experience is required, ideally in an early-stage biotechnology company.

Responsibilities

Business Operations & Strategic Coordination

  • Manage day-to-day office operations, including meeting scheduling and room reservations, coordinating across the U.S. and China teams
  • Facilitate company meetings, operational rhythms, and cross-functional follow-up, helping drive accountability, execution, and progress against company priorities
  • Serve as a trusted operational resource for employees, helping identify, troubleshoot, and appropriately escalate day-to-day issues while proactively addressing obstacles and ensuring teams have the resources they need to be successful

Facilities, Lab & IT Operations Support

  • Manage relationships with key operational partners, including facilities, IT, and other service vendors, while identifying opportunities to improve workflows, services, and efficiency
  • Manage software administration, employee technology, workspace logistics, and operational onboarding/offboarding activities
  • Partner with scientific teams to coordinate laboratory support activities, including equipment maintenance, vendor scheduling, asset tracking, and equipment documentation

Finance & Legal Workflows; Strategic Projects

  • Manage purchasing and invoice workflows, including purchase orders, vendor onboarding, payment coordination, expense tracking, forecasting support, and cost allocations
  • Oversee contract workflows among scientists, finance, legal, and vendors, tracking agreements from initial request through signature, renewal, and expiration
  • Lead high-impact operational and cross-functional projects, improve recurring processes, and help build scalable systems as the company grows
Qualifications & Education
  • Bachelor’s degree in life sciences, business, operations, or a related field
  • 3-6 years of experience in operations, administration, project management, or a similar role, within a biotechnology or life sciences company
  • Experience working in a cross-border U.S.-China environment and coordinating across time zones and cultures
  • Strongly preferred: Bilingual fluency in English and Mandarin Chinese
  • Curious, adaptable, and eager to learn, with a willingness to take on new challenges and expand responsibilities as the organization grows
  • Thoughtful and solutions-oriented, with the judgment to navigate ambiguity, balance competing needs, and identify when issues should be escalated
  • Strong organizational and project management skills, with the ability to manage competing priorities, maintain attention to detail, and consistently follow through on commitments
  • Excellent interpersonal and communication skills, with a natural ability to build trust, develop relationships, and work effectively across diverse teams and personalities
  • Comfortable working in a dynamic environment where priorities evolve and no two days look exactly the same
  • Proficiency with modern workplace technologies and a demonstrated ability to quickly learn new systems, software platforms, and emerging tools, including AI-enabled solutions that improve productivity and efficiency
  • Ability to work onsite in Kendall Square at least four days per week
The salary range for this position is $X to $X. The final salary offered will depend on several factors, which may include, but is not limited to relevant years of experience, educational background, and geography. 
 
 
 
FOR WHEN WE UNBLIND - Additional Description for Pay Transparency:
The final salary offered will depend on several factors, which may include, but is not limited to relevant years of experience, educational background, and geography. Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation – Unlimited PTO; Sick time – 10 days per calendar year; Holiday pay, including two Company shut downs; Parental Leave – 16 weeks within one year of the birth/adoption/foster care of a child; FMLA; Military Leave. 

Stealth NewCo is an Equal Opportunity Employer. We are committed to fostering a diverse, inclusive, and equitable workplace where all individuals are valued and respected. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, sexual orientation, national origin, disability, veteran status, or any other protected status. 

Please note, we do not accept unsolicited resumes from external agencies or recruiters. Submission of a resume without a prior written agreement does not create any express or implied contract between the Company and the agency. The Company will not pay any fees related to unsolicited resumes.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.