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Delivery Operations Associate Jobs in Massachusetts

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Store Operations Associate

Fall River, MA · On-site

$19.28 - $21.08/hr

The Store Operations Associate is responsible for two key areas: Customer Service * Developing ... Experience in delivering high quality customer service to a diverse customer market. * A self ...

The Role We're looking for a detail-oriented Field Operations Associate to join our Boston M.A ... and delivering a seamless experience for every guest. What You'll Be Doing * Unit Preparation ...

Working within the Finance Operations team in Nexamp's Portfolio Operations organization, this role sits close to the teams responsible for portfolio delivery, financing readiness, and risk ...

Nexamp is seeking a Financing Operations Associate to play a key role in supporting timely fundings ... delivery, financing readiness, and risk visibility across projects. The Finance Operations team ...

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Showing results 1-20

Delivery Operations Associate information

See Massachusetts salary details

$12

$28

$58

How much do delivery operations associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for delivery operations associate in Massachusetts is $28.66, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $33.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Delivery Operations Associate, and why are they important?

To thrive as a Delivery Operations Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring logistics or supply chain experience. Familiarity with inventory management systems, route optimization software, and basic spreadsheet tools like Excel is typically required. Excellent communication, problem-solving abilities, and teamwork are essential soft skills for this role. These skills and qualities ensure efficient delivery processes, accurate order fulfillment, and high customer satisfaction in a fast-paced environment.

What is the highest paying delivery job?

The highest paying delivery jobs are often those that involve specialized skills or equipment, such as medical or pharmaceutical delivery drivers, or roles with companies offering premium compensation for long hours or high-volume routes. Independent contractors working with platforms like Uber Eats, DoorDash, or Amazon Flex can also earn higher wages through tips and surge pricing, especially with experience and efficient routes.

What are some common challenges faced by Delivery Operations Associates and how can they be managed?

Delivery Operations Associates often encounter challenges such as coordinating with multiple teams, managing tight delivery schedules, and resolving unexpected issues like shipment delays or inventory discrepancies. To manage these effectively, strong organizational skills and proactive communication are key. Building good relationships with drivers, warehouse staff, and customer service teams can also help to quickly resolve problems and keep deliveries on track. Staying adaptable and using technology to monitor deliveries can further streamline operations and reduce stress.

What is delivery operations job description?

A Delivery Operations Associate manages the coordination and execution of delivery processes, ensuring timely and accurate delivery of goods. They often use logistics software, communicate with drivers and customers, and monitor delivery performance to optimize efficiency and customer satisfaction.

What is the role of a delivery associate?

A delivery associate is responsible for transporting goods from a distribution center or store to customers, ensuring timely and accurate deliveries. They often use delivery apps or GPS devices, follow safety protocols, and may need a valid driver's license and a clean driving record. The role requires good customer service skills and physical stamina to handle packages and navigate routes efficiently.

What is the difference between Delivery Operations Associate vs Delivery Coordinator?

AspectDelivery Operations AssociateDelivery Coordinator
CredentialsHigh school diploma or equivalent; some roles may require logistics or supply chain certificationsHigh school diploma; experience in logistics or customer service often preferred
Work EnvironmentWarehouse, distribution centers, or delivery hubsOffice setting with field coordination
Employer & Industry UsageLogistics, e-commerce, retail companiesCourier services, retail, logistics firms
Common Search & ComparisonFocuses on operational tasks related to delivery processesEmphasizes coordinating delivery schedules and customer communication

The Delivery Operations Associate primarily handles the operational aspects of delivery logistics, such as managing shipments and warehouse tasks. In contrast, the Delivery Coordinator focuses on scheduling, customer communication, and coordinating delivery routes. Both roles are essential in logistics and often overlap, but their core responsibilities differ in scope and focus.

What are Delivery Operations Associates?

Delivery Operations Associates are professionals responsible for overseeing and coordinating the logistics of product deliveries. They manage order processing, track shipments, resolve delivery issues, and ensure timely and efficient delivery to customers. Their role often involves working closely with warehouse staff, drivers, and customer service teams to maintain smooth operations and high customer satisfaction. Attention to detail, organizational skills, and the ability to troubleshoot problems are essential qualities for this position.
What are popular job titles related to Delivery Operations Associate jobs in Massachusetts? For Delivery Operations Associate jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Delivery Operations Associate jobs in Massachusetts look for? The top searched job categories for Delivery Operations Associate jobs in Massachusetts are:
What cities in Massachusetts are hiring for Delivery Operations Associate jobs? Cities in Massachusetts with the most Delivery Operations Associate job openings:
Infographic showing various Delivery Operations Associate job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $59,617 per year, or $28.7 per hour.
Operations Associate - Full Time

Operations Associate - Full Time

Sephora

Chestnut Hill, MA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Sephora rating

7.6

Company rating: 7.6 out of 10

Based on 337 frontline employees who took The Breakroom Quiz

63rd of 727 rated retailers


Job description

Job ID: 290029
Store Name/Number: MA-Chestnut Mall (0350)
Address:199 Boylston Street, Chestnut Hill, MA 02467, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time:Full Time
Position Type: Regular
Your Role at Sephora: As an Operations Associate, you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you're organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful.
Key Responsibilities
  • Support daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standards
  • Assist with visual merchandisingEnsure the store reflects Sephora's brand through accurate promotional setups and event execution
  • Deliver exceptional serviceSupport the team in creating outstanding client experiences and achieving sales goals
  • Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
  • Uphold Sephora standards Follow company policies and help create a safe, secure, and enjoyable shopping experience for all

Flexible Scheduling and Reliability
  • Must meet the required minimum number of weekly shifts/ hours
    • Full Time: 30-40 hrs/week
    • Part Time: 15-29 hrs/week
    • Flex (as needed): 4-14 hrs/week
  • Be available during peak retail operations (nights, weekends and holidays)
  • Punctuality and consistent attendance

Qualifications/Experience
  • 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment
  • Excellent organizational and time management skills
  • Quick learner with the ability to absorb and communicate product knowledge
  • Ability to support outstanding client service
  • Excellent communication and interpersonal skills.
  • Team player with a goal-driven mindset
  • Comfortable in a fast-paced environment with a strong client focus
  • Physically able to lift and carry up to 50 pounds

While at Sephora, you'll enjoy
Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored.
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here
$19,80 - $22,90/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

What Sephora employees say

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Sephora logo

About Sephora

Sourced by ZipRecruiter

Sephora is a renowned player in the beauty industry, headquartered in San Francisco, CA, United States. Launched in France in 1970, it has revolutionized the cosmetics sector with its innovative retail concept centred around creating an engaging environment where clients can touch, play, and explore an extensive range of skincare, makeup, fragrance and hair products. While Sephora operates under the parent organization LVMH Moët Hennessy Louis Vuitton, its distinct brand identity is grounded in its mission to make every woman feel beautiful and adored. The company places a high value on innovation, diversity, and inclusivity, reflected by its broad spectrum of 3000 plus brands which are tailored to cater to the beauty needs of diverse demographics.

Industry

Apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US