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Delivery Operations Associate Jobs in Worcester, MA

Supervisor, Transportation

Auburn, MA · On-site

$77K - $115K/yr

Delivery Operations Manager Direct and coordinate the dedicated delivery operations at the ... Leads a group or team of support, craft, or lower level professional associates. Work Environment

Delivery Associate

Natick, MA

$17.50 - $20.50/hr

As a Delivery Associate , your primary responsibility will be to successfully facilitate the ... guideposts Operational: Manage vehicle readiness for all customer deliveries in your pipeline ...

Delivery Associate

Natick, MA · On-site

$17.50 - $20.50/hr

As a Delivery Associate , your primary responsibility will be to successfully facilitate the ... guideposts Operational: Manage vehicle readiness for all customer deliveries in your pipeline ...

Delivery Associate

Natick, MA · On-site

$17.50 - $20.50/hr

... Operational: • Manage vehicle readiness for all customer deliveries in your pipeline, including final quality check prior to vehicle handoff • Prep and stage vehicles in delivery area prior to ...

Supervisor, Transportation

Auburn, MA · On-site

$77K - $115K/yr

Job Title Direct and coordinate the dedicated delivery operations at the distribution center ... Leads a group or team of support, craft, or lower level professional associates. Work Environment

Supervisor, Transportation

Auburn, MA · On-site

$77K - $115K/yr

Job Summary Direct and coordinate the dedicated delivery operations at the distribution center ... Leads a group or team of support, craft, or lower level professional associates. Work Environment

Supervisor, Transportation

Auburn, MA · On-site

$77K - $115K/yr

Job Summary Direct and coordinate the dedicated delivery operations at the distribution center ... Leads a group or team of support, craft, or lower level professional associates. Work Environment

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Delivery Operations Associate information

See Worcester, MA salary details

$11

$26

$53

How much do delivery operations associate jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for delivery operations associate in Worcester, MA is $26.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $30.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Delivery Operations Associate, and why are they important?

To thrive as a Delivery Operations Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring logistics or supply chain experience. Familiarity with inventory management systems, route optimization software, and basic spreadsheet tools like Excel is typically required. Excellent communication, problem-solving abilities, and teamwork are essential soft skills for this role. These skills and qualities ensure efficient delivery processes, accurate order fulfillment, and high customer satisfaction in a fast-paced environment.

What is the highest paying delivery job?

The highest paying delivery jobs are often those that involve specialized skills or equipment, such as medical or pharmaceutical delivery drivers, or roles with companies offering premium compensation for long hours or high-volume routes. Independent contractors working with platforms like Uber Eats, DoorDash, or Amazon Flex can also earn higher wages through tips and surge pricing, especially with experience and efficient routes.

What are some common challenges faced by Delivery Operations Associates and how can they be managed?

Delivery Operations Associates often encounter challenges such as coordinating with multiple teams, managing tight delivery schedules, and resolving unexpected issues like shipment delays or inventory discrepancies. To manage these effectively, strong organizational skills and proactive communication are key. Building good relationships with drivers, warehouse staff, and customer service teams can also help to quickly resolve problems and keep deliveries on track. Staying adaptable and using technology to monitor deliveries can further streamline operations and reduce stress.

What is delivery operations job description?

A Delivery Operations Associate manages the coordination and execution of delivery processes, ensuring timely and accurate delivery of goods. They often use logistics software, communicate with drivers and customers, and monitor delivery performance to optimize efficiency and customer satisfaction.

What is the role of a delivery associate?

A delivery associate is responsible for transporting goods from a distribution center or store to customers, ensuring timely and accurate deliveries. They often use delivery apps or GPS devices, follow safety protocols, and may need a valid driver's license and a clean driving record. The role requires good customer service skills and physical stamina to handle packages and navigate routes efficiently.

What is the difference between Delivery Operations Associate vs Delivery Coordinator?

AspectDelivery Operations AssociateDelivery Coordinator
CredentialsHigh school diploma or equivalent; some roles may require logistics or supply chain certificationsHigh school diploma; experience in logistics or customer service often preferred
Work EnvironmentWarehouse, distribution centers, or delivery hubsOffice setting with field coordination
Employer & Industry UsageLogistics, e-commerce, retail companiesCourier services, retail, logistics firms
Common Search & ComparisonFocuses on operational tasks related to delivery processesEmphasizes coordinating delivery schedules and customer communication

The Delivery Operations Associate primarily handles the operational aspects of delivery logistics, such as managing shipments and warehouse tasks. In contrast, the Delivery Coordinator focuses on scheduling, customer communication, and coordinating delivery routes. Both roles are essential in logistics and often overlap, but their core responsibilities differ in scope and focus.

What are Delivery Operations Associates?

Delivery Operations Associates are professionals responsible for overseeing and coordinating the logistics of product deliveries. They manage order processing, track shipments, resolve delivery issues, and ensure timely and efficient delivery to customers. Their role often involves working closely with warehouse staff, drivers, and customer service teams to maintain smooth operations and high customer satisfaction. Attention to detail, organizational skills, and the ability to troubleshoot problems are essential qualities for this position.
What are popular job titles related to Delivery Operations Associate jobs in Worcester, MA? For Delivery Operations Associate jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Delivery Operations Associate jobs in Worcester, MA look for? The top searched job categories for Delivery Operations Associate jobs in Worcester, MA are:

Investments Operations Associate

Cornerstone Bank

Sturbridge, MA • On-site

$26.32 - $28.85/hr

Part-time

Posted 5 days ago

New


Job description

About Cornerstone Bank

Cornerstone Bank was established in 2017, built on a legacy of community support and a commitment to helping individuals and businesses thrive. With deep roots in Worcester County and a strong presence throughout Central Massachusetts, Cornerstone combines the strength of a traditional bank with the personalized service of a local institution. Our community-based banking model allows us to deliver exceptional service with a personal touch—every time. At Cornerstone Bank, we foster a collaborative and inclusive workplace where innovation, teamwork, accountability, and excellence are more than just values—they’re how we work every day. We empower our employees to grow professionally, serve their communities, and deliver outstanding customer experiences.

Position Overview:

The Capstone Planning Group is a comprehensive financial planning and investment team conveniently located at Cornerstone Bank. The group leverages LPL Financial which has consistently been ranked the #1 independent broker-dealer in the industry. Cornerstone Bank is a community bank located in Central Massachusetts and is committed to our customers, colleagues & communities that we serve.

The Investment Operations Associate supports The Capstone Planning Group with a variety of administrative tasks. A primary function includes processing new account openings and tracking incoming and outgoing transfers. Exceptional customer service and organization skills are a must. The role involves frequent client interaction by phone, email, and in-office. This position is on-site within our Sturbridge branch.

Responsibilities and Accountabilities:

  • Manage incoming phone calls
  • Greet customers in-office
  • Assist with scheduling
  • Processes and track new accounts, move money requests, and transfers
  • Prepare paperwork for client signatures
  • Upload and file documents
  • Update client contact information
  • Utilize CRM system to manage and document completed tasks
  • Adhere to all industry regulations, compliance, and branch security requirements

Qualifications:

  • Previous customer service experience required
  • Experienced with CRM system desired
  • Ability to maintain customer confidentiality
  • Must be detail oriented and able to meet strict deadlines
  • Must possess excellent communication, organizational, customer service, interpersonal, and computer skills

Education/Training/Experience:

  • High School Diploma or Equivalent required.
  • A general knowledge of financial industry is preferred but not required.

INDEPENDENT ACTION

Performs work independently within scope of established guidelines and practices. Consults with Manager where clarification or exception to Bank policy may be required. NOTE: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required for this job.

Cornerstone Bank is an Equal Opportunity Employer. In compliance with Equal Opportunity Guidelines and the Americans with Disabilities Act, Cornerstone Bank provides reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.