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Defy Medical Jobs in Florida (NOW HIRING)

Defy Medical

Intake Coordinator

Tampa, FL · On-site

$17/hr

At Defy Medical, we are a passionate team with a strong mission and a focused purpose: to #DefyExpectations for our patients and help them live better, healthier lives. Intake Coordinators are part ...

Defy Medical

Intake Coordinator

Tampa, FL · On-site

$17/hr

At Defy Medical, we are a passionate team with a strong mission and a focused purpose: to #DefyExpectations for our patients and help them live better, healthier lives. Intake Coordinators are part ...

Defy Medical

Patient Services Representative

Tampa, FL · On-site

$17.50/hr

Defy Medical is a concierge medical clinic that is based in Tampa and remotely throughout the country with our telehealth services. We are quickly growing in our field with specialized and ...

Defy Medical

Call Routing Coordinator

Tampa, FL · On-site

$18/hr

Defy Medical is looking to capitalize on the momentum that comes with being a dedicated leader and innovator in the field of integrative wellness. A large part of that strategy is our growing sales ...

Defy Medical

Call Routing Coordinator

Tampa, FL · On-site

$18/hr

Defy Medical is looking to capitalize on the momentum that comes with being a dedicated leader and innovator in the field of integrative wellness. A large part of that strategy is our growing sales ...

Defy Medical

Telemed Hybrid RN / LPN

Tampa, FL · On-site

$25 - $31/hr

Defy Medical is a concierge medical clinic that is based in Tampa and remotely throughout the country with our telehealth services. We are quickly growing in our field with specialized and ...

New

Defy Medical

Telemed Hybrid RN / LPN

Tampa, FL · On-site

$25 - $31/hr

Defy Medical is a concierge medical clinic that is based in Tampa and remotely throughout the country with our telehealth services. We are quickly growing in our field with specialized and ...

New

Defy Medical

Telemed Hybrid RN / LPN

Tampa, FL · On-site

$25 - $31/hr

Defy Medical is a concierge medical clinic that is based in Tampa and remotely throughout the country with our telehealth services. We are quickly growing in our field with specialized and ...

New

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Defy Medical information

What is Defy Medical?

Defy Medical is a telemedicine clinic specializing in hormone replacement therapy (HRT), men’s health, women’s health, and wellness medicine. They provide personalized treatment plans for conditions such as low testosterone, thyroid disorders, and age-related hormone imbalances. Defy Medical offers consultations, lab testing, and prescription services remotely, allowing patients to access care from home. Their team includes licensed medical providers who focus on individualized approaches to optimize patient health.

What are the key skills and qualifications needed to thrive as a medical provider at Defy Medical?

To thrive as a Medical Provider at Defy Medical, you need a strong background in clinical medicine, patient evaluation, and hormone therapy management, typically requiring a medical degree and appropriate licensure (MD, DO, NP, or PA). Familiarity with telemedicine platforms, electronic health records (EHRs), and specialized hormone therapy protocols is essential. Strong communication, attention to detail, and empathy set top performers apart in patient-centered care. These skills and qualifications ensure safe, personalized treatment plans and foster trust in a telemedicine-focused healthcare environment.

What can I expect in terms of collaboration and communication as a healthcare provider at Defy Medical?

At Defy Medical, healthcare providers typically work in a multidisciplinary team environment, collaborating closely with physicians, nurses, and administrative staff to deliver patient-centered care. Regular communication is facilitated through electronic health records, team meetings, and case conferences to ensure coordinated treatment plans. The structure encourages open dialogue and continuous learning, which helps providers stay updated on the latest protocols and best practices. This collaborative approach not only improves patient outcomes but also fosters a supportive work culture for professional growth.

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Cities in Florida with the most Defy Medical job openings:

Defy Medical jobs near you
Infographic showing various Defy Medical job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 87% In-person, and 13% Hybrid job distribution.

Intake Coordinator

Defy Medical

Tampa, FL • On-site

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Must be a Florida resident to apply
Defy Medical is a state-of-the-art medical clinic that is a dedicated leader and innovator in the field of integrative wellness; offering the best in clinical expertise, education, and clinical research to improve the health and quality of life of patients. At Defy Medical, we are a passionate team with a strong mission and a focused purpose: to #DefyExpectations for our patients and help them live better, healthier lives.
Intake Coordinators are part of Defy Medical's growing sales team and are responsible for gathering all new patient information, entering it digitally, and following up with both patients and laboratory partners to ensure successful patient on-boarding. Intake Coordinators will collaborate with internal departments to collect new patient requirements, answer patient questions, and prepare for scheduling consults with a provider. Intake Coordinators must be detail-oriented and able to manage multiple patients in the various steps of the intake process, while providing timely communication to internal teams.
As an Intake Coordinator, you should be comfortable in a fast-paced outbound call environment, be a self-starter who is comfortable managing their own time, be results and outcome oriented and above all, dedicated to providing a positive patient experience.
Duties include but are not limited to:
  • Gather all patient information and requirements including but not limited to: medical history, patient exam forms, laboratory panels, and payment information
  • Maintain a 24-hour turnaround time on contacting all new patients
  • Responsible for accurate and complete patient information recorded in the CRM, EMR and other software
  • Maintain high-volume outgoing communications, with details logged in CRM
  • Communicate between patient and appropriate Defy departments to assist in advancing the intake process
  • Collaborate with Patient Liaisons on any patient inquiry regarding treatment plan or delay in on-boarding
  • Follow established sales operating procedures and best practices
  • Meet all performance expectations and regularly exceed goals

Skills:
  • Capable of making a high volume of outbound telephone calls and emails daily
  • Ability to interact effectively with diverse patients via phone and email
  • Excellent interpersonal and problem-solving skills
  • Excellent written and oral communication skills
  • Maintain above average attendance and punctuality
  • Ability to learn detailed knowledge of integrative wellness and specific clinical treatments
  • Willingness to work collaboratively and ability to demonstrate effective teamwork
  • Ability to prioritize work and meet deadlines
  • Must be self-starter and results-driven
  • Experience with CRM software (i.e. Salesforce)
  • Must be detailed-oriented and able to multi-task
  • Desire to grow into a future position within the Defy Medical sales team

Position Qualifications
  • Previous experience in patient intake or related medical office experience preferred
  • Proficiency in written and verbal communications
  • Genuine interest in therapies related to wellness, quality of life, and hormone therapies
  • Medical records: 1 year (Preferred)
  • Salesforce: 1 year (Preferred)

Available Shift: Monday-Friday 10am-6pm
Salary: $17.00 per hour + $1000 KPI bonus quarterly
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance
  • Quarterly Bonus

Apply