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Defined Benefit Plan Manager Jobs (NOW HIRING)

Benefit Plan Coordinator Strategic & External Affairs | MERS of Michigan Lansing, MI (Hybrid Work ... Build & Manage Employer Relationships Act as the trusted partner for employers--providing guidance ...

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Minimum Knowledge & Experience: * 3 to 5 years equivalent work experience in Defined Contribution ... Voya benefits are designed to help you do just that. That's why we offer an array of plans ...

$64K - $79K/yr

Minimum Knowledge & Experience: * 3 to 5 years equivalent work experience in Defined Contribution ... Voya benefits are designed to help you do just that. That's why we offer an array of plans ...

Minimum Knowledge & Experience: * 3 to 5 years equivalent work experience in Defined Contribution ... Voya benefits are designed to help you do just that. That's why we offer an array of plans ...

Retirement Plan Manager II

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As a Retirement Plan Manager II, you will utilize your retirement plan knowledge and professional ... Cross-sell as appropriate, referring clients to M3's P&C and Employee Benefits divisions for ...

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Defined Benefit Plan Manager information

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$38.5K

$88.3K

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How much do defined benefit plan manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for defined benefit plan manager in the United States is $88,326.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $104,500.00 per year, depending on experience, location, and employer.

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Infographic showing various Defined Benefit Plan Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $88,326 per year, or $42.5 per hour.

Manager/ Senior Manager, Defined Benefit Operations

Covington, KY • On-site

Fidelity Investments
Investment Management and Consulting Services • 10K+ employees

Full-time

Re-posted 6 days ago


Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 274 frontline employees who took The Breakroom Quiz


Job description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position

**The team is open to hiring a Manager or Senior Manager depending on the qualifications of the selected candidate**

The Role

The Manager, Defined Benefit Operations leads a team of 10-15 Defined Benefit Specialists and is accountable for the quality, accuracy, and productivity of the team's work. This leader plays a key role in WI Client & Participant Services, fostering a highperformance culture and ensuring exceptional client satisfaction. You will manage daily operations for a complex Defined Benefits team (Calculations and/or Employee Resolution), providing strong oversight, process discipline, and partnership with offshore support. Major responsibilities include:

  • Communicate organizational goals, values, and expectations clearly across the team.

  • Coach, mentor, and develop team members to support performance, growth, and career development.

  • Monitor team metrics, addressing performance gaps and driving continuous improvement.

  • Improve operational processes to increase efficiency and reduce cost per participant.

  • Manage operational risk by exercising sound judgment and ensuring adherence to legal and compliance requirements.

  • Oversee capacity planning, resource allocation, budgeting, and succession planning to ensure operational stability.

  • Collaborate across Defined Benefits business partners to pursue cohesive business goals.

  • Drive a customerfocused culture and support quality initiatives.

  • Anticipate and lead organizational and operational change using data and business insight.

The Expertise and Skills You Bring

  • BS/BA preferred; MBA a plus

  • 5+ years of benefits outsourcing plan administration experience

  • Proven leadership record with strong communication skills

  • Strong operations background, especially in process management and improvement

  • Experience in financial services and/or DB outsourcing, ideally with Fortune 1000 clients

  • Strong analytical and problemsolving skills, including rootcause analysis

  • Demonstrated initiative in solving operational challenges and implementing improvements

  • Ability to lead teams through change and work crossfunctionally

  • Knowledge of transaction processing systems and participant databases

  • Proficiency in Microsoft Office

The Team

The Manager, Defined Benefit Operations builds strong, influential partnerships across internal teams to ensure high client satisfaction. Core responsibilities include:

  • Hiring, developing, motivating, and directing staff

  • Ensuring documentation of standard methodologies and compliance adherence

  • Maintaining tools and workflows to meet SLAs and support client needs

  • Monitoring productivity, quality, and volumerelated risk

  • Implementing process improvements to enhance quality and efficiency

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:Category:Transaction Processing

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.


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