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Defect Manager Jobs in Toronto, ON (NOW HIRING)

WilsonCTS

Test Lead

Toronto, ON

CA$75 - CA$80/hr

The Test Lead will be expected to define testing strategy, manage test execution, oversee defect management, report on readiness, and ensure testing practices align with corporate standards and ...

WilsonCTS

Senior Tester (Supply Chain/SAP)

Toronto, ON · Hybrid

CA$60 - CA$85/hr

Defect Management * Log, track, prioritize, and retest defects using Jira or similar tools. * Collaborate with developers, business analysts, vendors, and functional teams to resolve issues.

Ontario Teachers

Manager, P&C Systems

Toronto, ON

CA$105K - CA$155K/yr

Working knowledge of testing practices including UAT planning/execution, defect management, and ... release readiness. * Understanding of data governance, privacy, and control considerations when ...

Royal Bank of Canada

System Engineer

Toronto, ON

Work with JIRA, Confluence, qTest for test case management, defect management, test reporting and other functions * Participate in defect triage and Scrum meetings * Test new technologies and system ...

Royal Bank of Canada

Sr. Quality Engineer

Toronto, ON · On-site

Work with JIRA, Confluence, qTest for test case management, defect management, test reporting and other functions * Participate in defect triage and Scrum meetings * Test new technologies and system ...

Zafin

QA Engineer

Toronto, ON · Hybrid

CA$120/hr

Strong understanding of software testing lifecycle (STLC) and defect management. * Experience with SQL for data validation and backend testing. * Hands-on experience with Postman for API testing and ...

Capco

Test Lead

Toronto, ON · On-site +1

Manage a hybrid onshore/offshore testing model, overseeing defect management, issue resolution, governance, and reporting. * Provide regular updates to executive stakeholders while supporting ...

FNZ

Data Migration Test Manager

Toronto, ON

Leads datarelated defect management, rootcause analysis, and retest coordination * Ensures traceability, auditability, and evidence suitable for regulators and external auditors * Provides clear ...

Td

Quality Engineer I

Toronto, ON · On-site

CA$69K - CA$98K/yr

Develop and debug automation frameworks/scripts; manage test suites, traceability, defect logging, and defect resolution support. * Implement functional and non-functional test automation ...

Bevertec

Sr. Business Analyst

Toronto, ON

CA$90 - CA$95/hr

Experience with QA, Functional Testing, UAT, Test Planning, Defect Management, and JIRA BEV123 About Bevertec: For 35 plus years Bevertec has been at the forefront of providing top level technology ...

Td

Group Manager I, TDS Operations

Toronto, ON · On-site

CA$81K - CA$115K/yr

... defect management Ensure operational readiness for go-live, including procedures, controls, and training Stakeholder Engagement Partner with stakeholders across Front Office, Technology, Risk ...

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Defect Manager information

Who is responsible for defect management?

In the role of Defect Manager, the individual is responsible for overseeing defect identification, tracking, and resolution throughout the software development or manufacturing process. They coordinate with development, quality assurance, and other teams to ensure defects are addressed efficiently, often using tools like defect tracking systems. Strong communication and analytical skills are essential for effective defect management.

What are some common challenges a defect manager faces when coordinating between development and QA teams?

Defect Managers often encounter challenges such as ensuring clear communication between development and QA teams, prioritizing defects based on business impact, and managing tight release deadlines. Balancing multiple stakeholders’ expectations while maintaining accurate defect tracking can also be demanding. Successful Defect Managers proactively facilitate meetings, clarify defect statuses, and help develop efficient workflows to resolve issues quickly, fostering a collaborative environment.

What are the responsibilities of a defect manager?

A defect manager is responsible for identifying, documenting, and tracking software or product defects throughout the development process. They prioritize issues, coordinate with development and testing teams, and ensure timely resolution to maintain quality standards. Proficiency in defect tracking tools and strong communication skills are essential for this role.

What is a defect manager?

Defect Managers are professionals responsible for overseeing the defect management process within a project or organization, particularly in software development and quality assurance. They coordinate the identification, documentation, prioritization, tracking, and resolution of defects (bugs or issues) found during testing phases. Defect Managers act as a bridge between testing teams and developers to ensure that defects are addressed efficiently and do not hinder project timelines. Their role is crucial to maintaining product quality and ensuring that all issues are properly managed before release.

What are the key skills and qualifications needed to thrive as a defect manager, and why are they important?

To thrive as a Defect Manager, you need a strong background in software testing, quality assurance, and defect lifecycle management, often supported by a degree in computer science or a related field. Familiarity with defect tracking tools such as JIRA, Bugzilla, or HP ALM, as well as knowledge of test management systems, is typically required. Excellent communication, attention to detail, and problem-solving abilities are vital soft skills for collaborating with development and testing teams. These skills and qualities are crucial for ensuring timely resolution of defects, maintaining product quality, and streamlining the software delivery process.
What are popular job titles related to Defect Manager jobs in Toronto, ON? For Defect Manager jobs in Toronto, ON, the most frequently searched job titles are:
Defect Manager jobs near you
Infographic showing various Defect Manager job openings in Toronto, ON as of July 2026, with employment types broken down into 93% Full Time, 1% Part Time, 5% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Test Lead

WilsonCTS

Toronto, ON

CA$75 - CA$80/hr

Other

Posted 20 days ago

Job description

Job Title: Test Lead
Position Type: Contract (On-site)
Location: Downtown Toronto, Ontario
Pay Rate: $75 - $80 per hour 
Start Date: August 3, 2026
End Date: April 30, 2027
Extension Option: Possible 6-month extension

Position Summary

We are seeking an experienced Test Lead to support a large-scale, multi-year business and technology transformation program within a complex retail environment.

The successful candidate will be responsible for leading testing activities across major business application and digital initiatives, including functional testing, system integration testing, regression testing, performance testing, user acceptance testing, and release readiness. This role requires strong hands-on testing leadership, the ability to manage multiple testing streams, and experience coordinating with cross-functional teams across business, technology, vendors, and distributed testing resources.

This is a highly collaborative onsite role that requires strong leadership, communication, planning, and stakeholder-management skills. The Test Lead will be expected to define testing strategy, manage test execution, oversee defect management, report on readiness, and ensure testing practices align with corporate standards and project objectives.

This role supports an inflight enterprise modernization program focused on transforming core business operations, strengthening technology foundations, and improving long-term operational efficiency.

Key Responsibilities

Test Strategy and Planning
  • Define and manage the overall test strategy and detailed test plan for assigned initiatives.
  • Create test strategies and plans covering the full testing lifecycle, including functional, system integration, regression, performance, automation, and user acceptance testing.
  • Analyze functional, technical, and non-functional requirements to define a comprehensive risk-based testing approach.
  • Prepare testing estimates, schedules, scope, resource plans, and execution plans.
  • Identify testing risks, dependencies, assumptions, and constraints, and escalate issues as required.
  • Ensure test planning activities align with project timelines, release milestones, and business priorities.
Test Execution and Delivery
  • Take ownership of all testing activities and deliverables across assigned projects or workstreams.
  • Coordinate the development, planning, and execution of functional, integration, end-to-end, regression, and new-functionality testing.
  • Ensure manual positive and negative test cases are properly authored, prioritized, assigned, and executed.
  • Track overall progress of test execution and ensure testing activities remain aligned with project objectives.
  • Monitor actuals against estimates and manage test-team execution against planned scope and schedule.
  • Support product readiness and release decisions by providing clear testing status and sign-off documentation.
Defect Management
  • Define and manage the overall defect-management process and related activities.
  • Implement best practices to identify, reproduce, document, prioritize, and report defects.
  • Facilitate defect triage between testing, development, architecture, business, vendor, and support teams.
  • Coordinate with impacted parties to ensure defects are appropriately raised, assigned, prioritized, resolved, and retested.
  • Escalate high-priority defects, blockers, and project risks in a timely manner.
  • Provide clear defect metrics, trends, and resolution status to project leadership and stakeholders.
Team Leadership and Coordination
  • Lead, coach, mentor, and supervise testing resources across one or multiple testing teams.
  • Oversee onsite, nearshore, offshore, vendor, and internal testing resources.
  • Ensure testing work is properly prioritized, assigned, monitored, and completed.
  • Coordinate activities across testing, development, architecture, support, project management, third-party vendors, and business teams.
  • Provide direction and guidance to system testers, automation resources, performance testing resources, test data teams, and environment support teams.
  • Foster collaboration, accountability, and consistent testing practices across distributed teams.
Testing Tools, Environments, and Data
  • Support the setup and management of test environments and test data.
  • Deliver an effective support framework for testing tools and common testing processes.
  • Define and communicate testing methods, documentation standards, and quality expectations.
  • Integrate digital testing plans with CI/CD pipelines and DevOps tools where applicable.
  • Support testing across tools and environments such as ALM, Octane, Jenkins, GitHub, Docker, Chef/Puppet, and cloud-hosted platforms where required.
  • Ensure test documentation, scripts, results, and evidence are maintained according to project and corporate standards.
Reporting and Stakeholder Communication
  • Communicate test results, progress, risks, defects, and system readiness to project managers, leadership, business stakeholders, development teams, and architecture leads.
  • Prepare regular testing status reports, dashboards, metrics, and sign-off materials.
  • Report on all testing deliverables and obtain required approvals and sign-offs.
  • Participate in readiness reviews, release planning, deployment planning, and cutover activities.
  • Handle testing-related escalations and support timely resolution.
  • Work closely with project leadership to ensure testing activities support successful business and technology outcomes.
Required Qualifications
  • 5 to 8 years of experience leading business application and/or software testing.
  • Experience using test-management tools such as ALM and/or Octane.
  • Strong experience analyzing functional, technical, and non-functional requirements.
  • Experience creating functional and technical test cases, test scripts, and testing documentation.
  • 5 to 8 years of experience leading testing in Agile delivery environments.
  • Experience leading testing for digital projects such as native mobile applications, iOS and Android platforms, eCommerce, API development, and integration initiatives.
  • Experience creating project test strategies and test plans covering functional, SIT, performance, regression, automation, and UAT phases.
  • Experience managing multiple testing streams and cross-functional testing teams.
  • Experience overseeing defect management, test execution, test reporting, and release-readiness activities.
  • Strong leadership skills with experience coaching, mentoring, and managing testers or integrated testing teams.
  • Strong communication, collaboration, analytical, and problem-solving skills.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Ability to work onsite in Toronto five days per week.
  • Flexibility to support extended hours and weekend work during deployment and cutover periods.
Preferred Qualifications
  • Experience supporting large-scale business transformation or enterprise modernization programs.
  • Experience testing warehouse management, supply chain, retail, eCommerce, digital, or enterprise business applications.
  • Experience integrating digital testing plans with CI/CD pipelines and DevOps tools such as Jenkins, GitHub, Docker, Chef/Puppet, and cloud-hosted environments.
  • Experience coordinating onsite, nearshore, offshore, vendor, and internal testing teams.
  • Experience supporting performance testing, automation testing, environment management, and test-data management.
  • Experience working in complex retail, supply chain, logistics, or customer-facing technology environments.
  • Experience participating in release readiness, deployment planning, and cutover execution.
  • Strong stakeholder-management experience with business, technology, vendor, and leadership teams.

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