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Defect Manager Jobs in Toronto, ON (NOW HIRING)

WilsonCTS

Senior Tester 2

Toronto, ON · On-site

CA$80 - CA$85/hr

The ideal candidate brings strong hands-on expertise in test planning, execution, defect management, and end-to-end business process validation, with deep understanding of retail operations, supply ...

WilsonCTS

Senior Tester (Supply Chain/SAP)

Toronto, ON · Hybrid

CA$60 - CA$85/hr

Defect Management * Log, track, prioritize, and retest defects using Jira or similar tools. * Collaborate with developers, business analysts, vendors, and functional teams to resolve issues.

Adastra Corporation

QA Manager

Thornhill, ON · On-site +1

Manage defect tracking, triage processes, prioritization, and resolution efforts * Coordinate with development, QA, business, and vendor teams to ensure timely resolution of issues * Monitor testing ...

New

Adastra Corporation

QA Manager

Thornhill, ON · On-site +1

Manage defect tracking, triage processes, prioritization, and resolution efforts * Coordinate with development, QA, business, and vendor teams to ensure timely resolution of issues * Monitor testing ...

New

Ontario Teachers

Manager, P&C Systems

Toronto, ON · On-site

CA$105K - CA$155K/yr

Working knowledge of testing practices including UAT planning/execution, defect management, and ... release readiness. * Understanding of data governance, privacy, and control considerations when ...

Capco

Test Lead

Toronto, ON · On-site +1

Manage a hybrid onshore/offshore testing model, overseeing defect management, issue resolution, governance, and reporting. * Provide regular updates to executive stakeholders while supporting ...

New

FNZ

Data Migration Test Manager

Toronto, ON

Leads datarelated defect management, rootcause analysis, and retest coordination * Ensures traceability, auditability, and evidence suitable for regulators and external auditors * Provides clear ...

Amd

Program Manager

Thornhill, ON · Hybrid

Good understanding of requirements management, documentation management, and defect management * Ability to grasp concepts during discussions and turn minutes into action items * Able to communicate ...

Td

Quality Engineer I

Toronto, ON · On-site

CA$69K - CA$98K/yr

Develop and debug automation frameworks/scripts; manage test suites, traceability, defect logging, and defect resolution support. * Implement functional and non-functional test automation ...

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Defect Manager information

What are some common challenges a Defect Manager faces when coordinating between development and QA teams?

Defect Managers often encounter challenges such as ensuring clear communication between development and QA teams, prioritizing defects based on business impact, and managing tight release deadlines. Balancing multiple stakeholders’ expectations while maintaining accurate defect tracking can also be demanding. Successful Defect Managers proactively facilitate meetings, clarify defect statuses, and help develop efficient workflows to resolve issues quickly, fostering a collaborative environment.

What are Defect Managers?

Defect Managers are professionals responsible for overseeing the defect management process within a project or organization, particularly in software development and quality assurance. They coordinate the identification, documentation, prioritization, tracking, and resolution of defects (bugs or issues) found during testing phases. Defect Managers act as a bridge between testing teams and developers to ensure that defects are addressed efficiently and do not hinder project timelines. Their role is crucial to maintaining product quality and ensuring that all issues are properly managed before release.

What are the key skills and qualifications needed to thrive as a Defect Manager, and why are they important?

To thrive as a Defect Manager, you need a strong background in software testing, quality assurance, and defect lifecycle management, often supported by a degree in computer science or a related field. Familiarity with defect tracking tools such as JIRA, Bugzilla, or HP ALM, as well as knowledge of test management systems, is typically required. Excellent communication, attention to detail, and problem-solving abilities are vital soft skills for collaborating with development and testing teams. These skills and qualities are crucial for ensuring timely resolution of defects, maintaining product quality, and streamlining the software delivery process.
What are popular job titles related to Defect Manager jobs in Toronto, ON? For Defect Manager jobs in Toronto, ON, the most frequently searched job titles are:
Defect Manager jobs near you

Senior Tester 2

WilsonCTS

Toronto, ON • On-site

CA$80 - CA$85/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Title: Senior Tester 2
Location: Toronto, Ontario - Onsite (5 days/week)
Employment Type: 9 months
Pay Rate: $65-$67/hour | $80-$85/hour (CAD)

Position Summary:
We are seeking experienced Senior Testers to support a major transformation program at LCBO. This role focuses on end-to-end testing across complex, integrated retail ecosystems, ensuring high-quality delivery across SAP and leading retail platforms such as Manhattan Active Warehouse Management (MAWM), Blue Yonder (BY), and GK POS.

The ideal candidate brings strong hands-on expertise in test planning, execution, defect management, and end-to-end business process validation, with deep understanding of retail operations, supply chain flows, and system integrations across enterprise platforms.

Key Responsibilities: 
1. Test Planning & Execution
  • Develop, review, and execute detailed test cases, test scripts, and test scenarios.
  • Support Functional Testing, System Integration Testing (SIT), End-to-End (E2E), Regression, and User Acceptance Testing (UAT).
  • Validate business processes across integrated retail applications and platforms.
  • Execute testing activities aligned with project timelines and release cycles.
  • Participate in test readiness assessments and defect triage sessions.
2. Defect Management
  • Log, track, prioritize, and retest defects using Jira or equivalent tools.
  • Collaborate closely with business analysts, developers, vendors, and functional teams to resolve issues.
  • Support root cause analysis and defect trend reporting.
  • Ensure clear, complete defect documentation including reproduction steps and evidence.
3. Retail Systems & Business Process Validation
  • Validate end-to-end workflows across key retail domains:
    • Order Management
    • Inventory Management
    • Warehouse Operations
    • POS Transactions
    • Pricing & Promotions
    • Product Management
    • Replenishment & Fulfillment
  • Understand retail operational cycles, including peak seasons and year-end activities.
  • Ensure system readiness across integrated enterprise retail landscapes.
4. Collaboration & Reporting
  • Work closely with cross-functional business and technical teams.
  • Provide daily execution updates in testing status meetings.
  • Support release validation and post-deployment verification activities.
  • Assist in test metrics reporting and documentation.
Required Qualifications: 
  • 5+ years of experience in software testing in enterprise environments.
  • 3+ years of retail industry experience.
  • Bachelor's degree in Computer Science, Business, Engineering, or related field.
  • Hands-on experience with at least one of the following:
    • SAP (S/4HANA, SD, MM, FI, BTP)
    • Manhattan Active Warehouse Management (MAWM)
    • Blue Yonder (BY) suite
    • GK POS
  • Strong experience in:
    • Test execution and planning
    • Defect management
    • Jira
    • End-to-end and integration testing
    • UAT and regression testing
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent communication and stakeholder coordination abilities.
  • Experience in SAP Retail and supply chain processes (3rd party, EDI, P2P).
Preferred Qualifications: 
  • Experience with test automation tools and frameworks (nice to have).
  • Exposure to Agile, Hybrid Agile, or Waterfall environments.
  • Familiarity with ServiceNow, test management, or release management tools.
  • Experience with enterprise integration and middleware platforms.
  • Knowledge of supply chain, merchandising, or omnichannel retail systems.
Nice to Have: 
  • Prior experience supporting large-scale retail transformation programs.
Work Requirements:
  • 100% onsite (5 days per week) to support collaboration and hands-on delivery.
  • Flexibility to work extended hours and weekends during deployments and cutover activities.

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