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Defect Manager Jobs in Toronto, ON (NOW HIRING)

FNZ

Test Lead, Delivery and Governance

Toronto, ON

This is a hands-on delivery support role reporting into the Test Manager, Delivery and Governance, focused on executing test governance activities including reporting, test data coordination, defect ...

Scotiabank

Quality Engineer

Toronto, ON

The applicant should have excellent problem-solving skills and ability to review the requirements or stories and define and develop test strategy, test plan, test cases, defect management and ...

Virtusa

Senior QA lead

Mississauga, ON · On-site

Validate case management, decision rules, and business processes in Pega applications. * Identify, log, and track defects using defect tracking tools. * Collaborate with developers, business analysts ...

Scotiabank

Test Lead Velocity- Finance

Toronto, ON · On-site

Defect Management & Issue Resolution * Identify, document, prioritize, and track financial and operational defects * Perform root cause analysis on reconciliation breaks and posting discrepancies.

Randstad Digital

Test Manager (Payments)

Toronto, ON · Hybrid

Test Manager (Payments) Duration: 12+ Months Contract Location: Toronto, ON --- HYBRID ... Defect & Risk Mitigation: Act as the primary escalation point for testing issues that impact ...

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Virtusa

Senior QA lead

Mississauga, ON · On-site

Validate case management, decision rules, and business processes in Pega applications. * Identify, log, and track defects using defect tracking tools. * Collaborate with developers, business analysts ...

MPS Group, Inc.

Operations Manager

Oakville, ON

MPS Group, Inc., is currently seeking an Operations Manager based in Oakville, ON . This individual ... Paint defect identification experience an asset. * Experience in industrial and municipal ...

Russell Tobin

Software Developer- Front End

Toronto, ON · On-site

CA$90/hr

Support Quality Assurance & Defect Management, including Unit Test, Test Automation, Penetration / Vulnerability Test, Load Test, AODA Test, system / user test, migration test, etc. * Provide ...

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Defect Manager information

What are some common challenges a Defect Manager faces when coordinating between development and QA teams?

Defect Managers often encounter challenges such as ensuring clear communication between development and QA teams, prioritizing defects based on business impact, and managing tight release deadlines. Balancing multiple stakeholders’ expectations while maintaining accurate defect tracking can also be demanding. Successful Defect Managers proactively facilitate meetings, clarify defect statuses, and help develop efficient workflows to resolve issues quickly, fostering a collaborative environment.

What are Defect Managers?

Defect Managers are professionals responsible for overseeing the defect management process within a project or organization, particularly in software development and quality assurance. They coordinate the identification, documentation, prioritization, tracking, and resolution of defects (bugs or issues) found during testing phases. Defect Managers act as a bridge between testing teams and developers to ensure that defects are addressed efficiently and do not hinder project timelines. Their role is crucial to maintaining product quality and ensuring that all issues are properly managed before release.

What are the key skills and qualifications needed to thrive as a Defect Manager, and why are they important?

To thrive as a Defect Manager, you need a strong background in software testing, quality assurance, and defect lifecycle management, often supported by a degree in computer science or a related field. Familiarity with defect tracking tools such as JIRA, Bugzilla, or HP ALM, as well as knowledge of test management systems, is typically required. Excellent communication, attention to detail, and problem-solving abilities are vital soft skills for collaborating with development and testing teams. These skills and qualities are crucial for ensuring timely resolution of defects, maintaining product quality, and streamlining the software delivery process.
What are popular job titles related to Defect Manager jobs in Toronto, ON? For Defect Manager jobs in Toronto, ON, the most frequently searched job titles are:
Defect Manager jobs near you

Test Lead, Delivery and Governance

FNZ

Toronto, ON

Full-time

Posted 14 days ago

Job description

Hands-on Test lead supporting test data, reporting, defect analysis, and coordination across banking testing workstreams.

Job Description: Test Lead, Delivery and Governance

Role Summary

We are seeking a detail-oriented and analytical Test Lead to support the instantiation of a Test Management Office across multiple testing workstreams within a Canadian wealth/banking program. This is a hands-on delivery support role reporting into the Test Manager, Delivery and Governance, focused on executing test governance activities including reporting, test data coordination, defect analytics, and knowledge management. The role suits a strong "executor" with solid testing experience looking to grow into Test Management, Scrum Master, or Delivery roles.

Key Responsibilities

  • Test Data Coordination

    • Support tracking of test data readiness across workstreams

    • Monitor dependencies, issues, and remediation actions

    • Assist with data quality reporting

  • Defect Analysis

    • Track and analyze defect metrics (aging, severity, volumes)

    • Identify root cause patterns and escalate systemic issues

    • Support preparation for governance forums

  • Planning, Reporting & Dashboards

    • QA dependency management

    • Build and maintain Jira dashboards across SIT, E2E, UAT, and Regression

    • Produce consistent, accurate status reports

    • Highlight risks, gaps, and emerging trends

  • Confluence & Documentation

    • Maintain the central testing hub (processes, onboarding, templates)

    • Ensure documentation is current and easy to navigate

    • Support onboarding of new team members

  • People and Quality

    • Maintain QA resource model and draft QA communications

    • Analyze tester velocity and support performance cycle

    • Reinforce adherence to agreed testing processes and templates

Required Experience & Skills

  • 4-8 years' experience in QA / Testing / Delivery roles

  • Experience in Canadian banking or wealth management (required)

  • Experience supporting early delivery phases (SIT/E2E onboarding, test setup, coordination)

  • Strong working knowledge of:

    • Jira (reporting, dashboards)

    • Confluence (documentation management)

    • Excel (data analysis, pivots)

    • PowerPoint (status reporting)

  • Solid understanding of testing lifecycle phases

Key Competencies

  • Strong attention to detail and follow-through

  • Analytical thinker with ability toconnect the dots across data points

  • Proactive and organized; able to manage multiple priorities

  • Comfortable working through others (no direct authority)

  • Clear, professional communicator withclient-facing capability

Nice to Have

  • Exposure to test data management practices

  • Scrum Master or project coordination experience

  • Experience working in large, multi-vendor programs, implemeting new solutions from scratch

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

We partner with the world's leading financial institutions, with over US$2.4 trillion in assets on platform (AoP).
Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.

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