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Defect Manager Jobs in Allen, TX (NOW HIRING)

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Defect Manager information

What is a defect manager?

Defect Managers are professionals responsible for overseeing the defect management process within a project or organization, particularly in software development and quality assurance. They coordinate the identification, documentation, prioritization, tracking, and resolution of defects (bugs or issues) found during testing phases. Defect Managers act as a bridge between testing teams and developers to ensure that defects are addressed efficiently and do not hinder project timelines. Their role is crucial to maintaining product quality and ensuring that all issues are properly managed before release.

What are the key skills and qualifications needed to thrive as a defect manager, and why are they important?

To thrive as a Defect Manager, you need a strong background in software testing, quality assurance, and defect lifecycle management, often supported by a degree in computer science or a related field. Familiarity with defect tracking tools such as JIRA, Bugzilla, or HP ALM, as well as knowledge of test management systems, is typically required. Excellent communication, attention to detail, and problem-solving abilities are vital soft skills for collaborating with development and testing teams. These skills and qualities are crucial for ensuring timely resolution of defects, maintaining product quality, and streamlining the software delivery process.

What are some common challenges a defect manager faces when coordinating between development and QA teams?

Defect Managers often encounter challenges such as ensuring clear communication between development and QA teams, prioritizing defects based on business impact, and managing tight release deadlines. Balancing multiple stakeholders’ expectations while maintaining accurate defect tracking can also be demanding. Successful Defect Managers proactively facilitate meetings, clarify defect statuses, and help develop efficient workflows to resolve issues quickly, fostering a collaborative environment.

What are popular job titles related to Defect Manager jobs in Allen, TX?

For Defect Manager jobs in Allen, TX, the most frequently searched job titles are:

What job categories do people searching Defect Manager jobs in Allen, TX look for?

The top searched job categories for Defect Manager jobs in Allen, TX are:

What cities near Allen, TX are hiring for Defect Manager jobs?

Cities near Allen, TX with the most Defect Manager job openings:

Defect Manager jobs near you
Infographic showing various Defect Manager job openings in Allen, TX as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Salesforce Commerce Cloud (SFCC) Technical Test Lead

Farmers Branch, TX • On-site

Techvilla Solutions
IT Services • 51 - 200 employees
Learn more about Techvilla Solutionsexternal

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are seeking a Technical Test Lead with strong functional and integration testing experience in Salesforce Commerce Cloud (SFCC), Salesforce Loyalty Management, and retail commerce ecosystems. The role will lead end-to-end testing, API validation, defect management, and integration testing across Salesforce and downstream enterprise applications.

Roles and Responsibilities
  • Lead end-to-end functional and integration testing across SFCC and Salesforce Loyalty Management.
  • Develop test plans, execute test cases, manage defects, provide status reporting, and drive testing sign-off.
  • Validate integrations between Salesforce platforms and downstream enterprise applications.
  • Perform hands-on testing of web applications, APIs, and integrated retail systems.
  • Conduct API testing using Postman or similar tools and validate REST APIs and JSON payloads.
  • Investigate complex issues across multiple systems and perform data validation using SQL.
  • Coordinate testing activities across Business, Product, IT, and vendor teams.
  • Support testing of retail commerce and omnichannel business processes.
  • Lead and mentor testing teams while ensuring quality, accountability, and timely delivery.
  • Contribute to test automation initiatives and continuous improvement.
Required Skills
  • 8+ years of experience in software testing/development.
  • 1–2+ years of hands-on experience with:
    • Salesforce Commerce Cloud (SFCC)
    • Salesforce Loyalty Management
    • End-to-End Integration Testing
  • Strong understanding of Salesforce Loyalty Management capabilities and business processes.
  • Experience testing Salesforce integrations and downstream enterprise applications.
  • Strong API testing experience with Postman, REST APIs, and JSON.
  • Strong SQL and data validation skills.
  • Experience with functional, integration, web, and API testing.
  • Strong defect management, analytical, problem-solving, and stakeholder management skills.
  • Ability to lead testing activities while remaining hands-on.
Preferred Skills
  • Retail and omnichannel commerce experience.
  • Knowledge of customer, order, loyalty, inventory, and fulfillment processes.
  • Exposure to Sterling OMS, Oracle XStore POS, and MuleSoft.
  • Experience with test automation tools and frameworks.
  • Experience coordinating multiple vendor teams.
  • Ability to work onsite 3+ days per week, with flexibility for up to 5 days based on project requirements.

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