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Defect Manager Jobs in Washington (NOW HIRING)

Senior Test Engineer

Mclean, VA · On-site +1

$160K - $170K/yr

This role will lead all aspects of test planning, execution oversight, defect management, and test reporting in accordance with SELC processes. Responsibilities As a Senor Test Engineer with AMERICAN ...

This role will lead all aspects of test planning, execution oversight, defect management, and test reporting in accordance with SELC processes. As a Senor Test Engineer with AMERICAN SYSTEMS, you ...

Senior Data Analyst

Tysons Corner, VA

$86.60K - $109.20K/yr

Must be able to obtain Public Trust clearance We are seeking a Data Analyst with a strong background/experience with data analysis, business requirement testing, and defect management to join our ...

.NET Developer

Vienna, VA · On-site

$50K - $65K/yr

Participating in defect management discussion with the project management team to ensure defects are tracked and remedied. • Progress Reporting: Communicating progress and/or schedule delays to GPO ...

... Management, Defect Management best practices Performance Center: - PC Administration (troubleshooting performance tests, hardware resources management) - Performance testing best practices ...

They are also responsible for overseeing testing strategy and execution (test planning, data preparation, defect management) to ensure successful deployments. The ideal candidate brings strong ...

Identify, log, track, and validate defects using defect management tools * Collaborate with developers and cross-functional teams to resolve defects and validate fixes * Create and manage test plans ...

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Defect Manager information

What are the key skills and qualifications needed to thrive as a Defect Manager, and why are they important?

To thrive as a Defect Manager, you need a strong background in software testing, quality assurance, and defect lifecycle management, often supported by a degree in computer science or a related field. Familiarity with defect tracking tools such as JIRA, Bugzilla, or HP ALM, as well as knowledge of test management systems, is typically required. Excellent communication, attention to detail, and problem-solving abilities are vital soft skills for collaborating with development and testing teams. These skills and qualities are crucial for ensuring timely resolution of defects, maintaining product quality, and streamlining the software delivery process.

What are some common challenges a Defect Manager faces when coordinating between development and QA teams?

Defect Managers often encounter challenges such as ensuring clear communication between development and QA teams, prioritizing defects based on business impact, and managing tight release deadlines. Balancing multiple stakeholders’ expectations while maintaining accurate defect tracking can also be demanding. Successful Defect Managers proactively facilitate meetings, clarify defect statuses, and help develop efficient workflows to resolve issues quickly, fostering a collaborative environment.

What are Defect Managers?

Defect Managers are professionals responsible for overseeing the defect management process within a project or organization, particularly in software development and quality assurance. They coordinate the identification, documentation, prioritization, tracking, and resolution of defects (bugs or issues) found during testing phases. Defect Managers act as a bridge between testing teams and developers to ensure that defects are addressed efficiently and do not hinder project timelines. Their role is crucial to maintaining product quality and ensuring that all issues are properly managed before release.
What are popular job titles related to Defect Manager jobs in Washington? For Defect Manager jobs in Washington, the most frequently searched job titles are:
Infographic showing various Defect Manager job openings in Washington as of May 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 68% In-person, and 32% Hybrid job distribution.
FLEX Senior Quality Engineering

FLEX Senior Quality Engineering

Marriott International

Bethesda, MD • On-site

$48.26 - $78.31/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,127 frontline employees who took The Breakroom Quiz

51st of 105 rated hotels


Job description

Job Description
This is a temporary position.
The Senior Quality Engineering Manager will be responsible for defining, leading, and executing the quality engineering strategy for a multi-year Loyalty Transformation Program. This program includes re-platforming legacy capabilities, integrating Salesforce with cloud-based microservices, and coordinating multiple dependent programs.
The role requires experience operating in complex enterprise environments, managing multiple test phases (functional, integration, regression, performance, near neighbor and end-to-end), and coordinating QA activities across shared environments and in-flight programs.
Key Responsibilities
Quality Strategy & Governance
  • Define and own the end-to-end Quality Engineering strategy for the Loyalty Transformation, aligned with phased releases and progressive activations.
  • Establish quality standards, test approaches, and governance models across functional, integration, regression, performance, end-to-end and UAT testing.
  • Define and enforce test entry/exit criteria, defect severity models, and quality gates in partnership with Release & Activation and Program Management.

Test Planning & Execution
  • Lead the planning and execution of test cycles across multiple environments (DEV, INT, UAT, PERF, STAGE), ensuring alignment with release milestones.
  • Coordinate integrated testing across Salesforce, Channels, APIs, microservices, data platforms, and downstream systems.
  • Ensure adequate test coverage for complex scenarios including data migrations, loyalty accrual/redemption flows, and cross-system transactions.

Automation & Tooling
  • Drive a test automation-first approach, including UI, API, and integration test automation aligned to CI/CD pipelines.
  • Partner with DevSecOps teams to integrate automated tests into build and deployment workflows.
  • Select, standardize, and govern QE tooling (e.g., test management, automation frameworks, defect tracking, reporting dashboards).

Environment & Data Coordination
  • Collaborate closely with Release & Activation and Environment Management teams to plan environment usage, data refreshes, and test sequencing.
  • Ensure test data availability, data masking compliance, and synchronization across integrated systems.
  • Support activation rehearsals, cutover testing, and post-deployment validation activities.

Defect Management & Risk Transparency
  • Oversee defect triage, prioritization, and resolution across multiple teams and vendors.
  • Provide transparent reporting on quality status, defect trends, and release risks to program leadership.
  • Proactively identify quality risks related to scope changes, environment constraints, or cross-program dependencies.

Leadership & Collaboration
  • Lead and mentor QE leads and test teams across internal and vendor resources.
  • Partner closely with Product Owners, Engineering Leads, Release & Activation, Business Readiness, and Operations teams.
  • Align with other transformation programs to coordinate shared integration testing and avoid environment or schedule conflicts.

Technical Competencies
  • Strong understanding of modern Quality Engineering practices, including shift-left testing and automation-first strategies.
  • Experience testing Salesforce-based solutions, including integrations, metadata-driven deployments, and sandbox strategies.
  • Working knowledge of APIs, microservices, event-driven architectures, and messaging platforms (e.g., Kafka/Confluent).
  • Experience with test automation frameworks for UI and API testing.
  • Familiarity with CI/CD pipelines, build validation, and automated quality gates.
  • Understanding of performance, scalability, and resilience testing in cloud environments.
  • Ability to interpret logs, test results, and defect patterns to guide root-cause analysis and remediation.

Qualifications
  • 8+ years of experience in Quality Engineering or QA leadership roles within large-scale transformation programs.
  • Proven experience managing quality across multi-phase releases and complex enterprise ecosystems.
  • Experience operating in hybrid delivery models (Agile, SAFe, or hybrid frameworks).
  • Strong vendor coordination experience in outsourced or distributed delivery environments.
  • Excellent stakeholder management, communication, and executive-level reporting skills.

Engagement Expectations
  • Active participation in sprint ceremonies, release readiness forums, and cross-program synchronization meetings.
  • Regular reporting on quality metrics, risks, and readiness status.
  • Availability during critical test cycles, cutover rehearsals, and production activation windows as required.

Success Measures
  • High-confidence releases supported by clear quality metrics and risk transparency.
  • Reduced defect leakage into UAT and Production.
  • Strong automation coverage aligned with CI/CD pipelines.
  • Predictable, well-coordinated test cycles across environments and dependent programs.
  • Positive feedback from Product, Engineering, and Program leadership on quality leadership and partnership.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About Us
All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.
Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
About the Team
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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