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Defect Manager Jobs in Ontario (NOW HIRING)

WilsonCTS

Senior Tester 2

Toronto, ON

CA$80 - CA$85/hr

The ideal candidate brings strong hands-on expertise in test planning, execution, defect management, and end-to-end business process validation, with deep understanding of retail operations, supply ...

WilsonCTS

Senior Tester (Supply Chain/SAP)

Toronto, ON · Hybrid

CA$60 - CA$85/hr

Defect Management * Log, track, prioritize, and retest defects using Jira or similar tools. * Collaborate with developers, business analysts, vendors, and functional teams to resolve issues.

Alstom

Warranty troubleshooter

Ottawa, ON

CA$27.88/hr

Completeness and Quality of failure/event diagnosis/data recorded in Defect Management data base * Availability of configuration update data * Audit results (internal and external) * Customer ...

Alstom

Warranty troubleshooter

Ottawa, ON

CA$27.88/hr

Completeness and Quality of failure/event diagnosis/data recorded in Defect Management data base * Availability of configuration update data * Audit results (internal and external) * Customer ...

Pacer Group

IAM QA Engineer

Toronto, ON · Hybrid

End-to-End QA Testing & Defect Management * Automation Framework Development & Script Execution * Strong Communication, Reporting & Organizational Skills EEOC Compliance: We are an equal opportunity ...

Pacer Group

Data Warehouse Tester

Toronto, ON · Hybrid

Hands-on experience using JIRA for sprint planning, task tracking, defect management, and project coordination. Familiarity with JTMF processes/frameworks for project execution and delivery ...

LeverageTek

Senior QA Tester

Ottawa, ON · On-site +1

... defect management and quality metrics experience Qualifications Experience testing data-intensive and rules-based systems Strong analytical, troubleshooting, and problem-solving skills Excellent ...

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Defect Manager information

What are some common challenges a Defect Manager faces when coordinating between development and QA teams?

Defect Managers often encounter challenges such as ensuring clear communication between development and QA teams, prioritizing defects based on business impact, and managing tight release deadlines. Balancing multiple stakeholders’ expectations while maintaining accurate defect tracking can also be demanding. Successful Defect Managers proactively facilitate meetings, clarify defect statuses, and help develop efficient workflows to resolve issues quickly, fostering a collaborative environment.

What are Defect Managers?

Defect Managers are professionals responsible for overseeing the defect management process within a project or organization, particularly in software development and quality assurance. They coordinate the identification, documentation, prioritization, tracking, and resolution of defects (bugs or issues) found during testing phases. Defect Managers act as a bridge between testing teams and developers to ensure that defects are addressed efficiently and do not hinder project timelines. Their role is crucial to maintaining product quality and ensuring that all issues are properly managed before release.

What are the key skills and qualifications needed to thrive as a Defect Manager, and why are they important?

To thrive as a Defect Manager, you need a strong background in software testing, quality assurance, and defect lifecycle management, often supported by a degree in computer science or a related field. Familiarity with defect tracking tools such as JIRA, Bugzilla, or HP ALM, as well as knowledge of test management systems, is typically required. Excellent communication, attention to detail, and problem-solving abilities are vital soft skills for collaborating with development and testing teams. These skills and qualities are crucial for ensuring timely resolution of defects, maintaining product quality, and streamlining the software delivery process.
What are popular job titles related to Defect Manager jobs in Ontario? For Defect Manager jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Defect Manager jobs in Ontario look for? The top searched job categories for Defect Manager jobs in Ontario are:
Defect Manager jobs near you

Senior Agile Tester - Retail Systems & POS

WilsonCTS

Toronto, ON

CA$64 - CA$67/hr

Other

Posted 7 days ago

Job description

Job title: Senior Agile Tester - Retail Systems & POS
Location: Toronto, ON
Work Arrangement: Onsite - 5 Days per Week
Contract Duration: Until April 2, 2027
Compensation: $64 - $67 per hour

Position Overview

Our client is seeking an experienced Agile Senior Tester to support a large-scale business transformation program involving retail operations, warehouse management, supply chain modernization, and point-of-sale (POS) systems.

The successful candidate will play a critical role in ensuring the quality, stability, and successful deployment of multiple enterprise applications through comprehensive test planning, execution, defect management, and end-to-end business process validation.

This position is ideal for a hands-on testing professional with strong retail systems experience and a proven track record supporting complex enterprise transformation initiatives.

Key Responsibilities

Test Planning & Execution
  • Develop, review, and execute test cases, test scripts, and test scenarios.
  • Support Functional Testing, System Integration Testing (SIT), End-to-End (E2E) Testing, Regression Testing, and User Acceptance Testing (UAT).
  • Validate complex business processes across integrated retail applications and platforms.
  • Execute testing activities in alignment with project timelines, release schedules, and deployment plans.
  • Participate in test readiness reviews and release validation activities.
Defect Management
  • Log, track, prioritize, and retest defects using Jira and related testing tools.
  • Collaborate closely with business analysts, developers, vendors, and technical teams to investigate and resolve issues.
  • Support root cause analysis and defect trend reporting.
  • Ensure defects are documented with detailed reproduction steps, evidence, and business impact.
Retail Systems & Business Process Validation
  • Validate end-to-end business processes across:
    • Store Operations
    • Point-of-Sale (POS) Transactions
    • Inventory Management
    • Warehouse Operations
    • Order Management
    • Product Management
    • Pricing & Promotions
    • Replenishment & Fulfillment
    • Support testing across multiple integrated enterprise systems.
    • Validate business workflows during peak operational periods and critical releases.
Collaboration & Reporting
  • Work closely with business and technical stakeholders across multiple workstreams.
  • Participate in daily standups, defect triage meetings, testing reviews, and release planning sessions.
  • Provide testing status updates, risks, issues, and recommendations.
  • Support post-deployment validation and production verification activities.
  • Contribute to testing metrics, reporting, and documentation.
Required Qualifications
  • 5+ years of software testing experience within enterprise environments.
  • 3+ years of retail industry experience.
  • Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related discipline.
  • Hands-on experience with one or more of the following platforms:
    • SAP
    • Manhattan Active Warehouse Management (MAWM)
    • Blue Yonder (BY)
    • GK POS
  • Strong experience with:
    • Test Execution
    • Defect Management
    • Jira
    • End-to-End Testing
    • Integration Testing
    • User Acceptance Testing (UAT)
    • Regression Testing
  • Strong analytical and troubleshooting skills.
  • Excellent communication and stakeholder management abilities.
  • Experience supporting POS and Store Operations testing activities.
Preferred Qualifications
  • Experience supporting large-scale retail transformation programs.
  • Experience working within Agile, Hybrid Agile, or Waterfall delivery environments.
  • Familiarity with ServiceNow, test management tools, and release management processes.
  • Experience with test automation tools and frameworks.
  • Exposure to enterprise integrations and middleware platforms.
  • Knowledge of supply chain, merchandising, or omnichannel retail systems.
Key Skills
  • Retail Systems Testing
  • POS & Store Operations Testing
  • SAP Testing
  • Manhattan Active Warehouse Management (MAWM)
  • Blue Yonder (BY)
  • GK POS
  • SIT / UAT / E2E Testing
  • Defect Management
  • Jira
  • Root Cause Analysis
  • Regression Testing
  • Release Validation
Work Requirements
  • Mandatory onsite presence five (5) days per week in Toronto.
  • Ability to support occasional extended hours and weekend deployment activities.
  • Comfortable working in a fast-paced transformation environment with multiple concurrent releases.

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