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Defect Manager Jobs in Illinois (NOW HIRING)

Salesforce Tester

Chicago, IL · Remote

$90K - $125K/yr

Identify, document, track, and validate defects through resolution using standard defect management tools. * Conduct regression testing to ensure system stability following enhancements and releases.

... Defect Management, Co-ordination activities * Analytical and Communication skills Qualifications Basic Qualifications :- * Bachelor's degree or foreign equivalent required from an accredited ...

... Defect Management, Co-ordination activities Analytical and Communication skills Experience and desire to work in a Global delivery environment Qualifications Bachelor's degree or foreign equivalent ...

Defect Management & Agile Delivery * Identify, document, and track defects using test management platforms such as Azure DevOps or Jira . * Work closely with developers and product owners to resolve ...

... Defect Management, Co-ordination activities * Analytical and Communication skills * Experience and desire to work in a Global delivery environment Qualifications * Bachelor's degree or foreign ...

Define and manage test scope, priorities, and risk-based testing approaches aligned to business goals and delivery timelines * Perform defect triage, root cause analysis, and resolution tracking to ...

IT Project Manager (US)

Oak Brook, IL · On-site

$99K - $117K/yr

... defect management and release readiness. • Ensure testing is evidence-based (test results reviewed, logs checked where relevant) and includes end-to-end validation reflecting production constraints ...

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Defect Manager information

What are some common challenges a Defect Manager faces when coordinating between development and QA teams?

Defect Managers often encounter challenges such as ensuring clear communication between development and QA teams, prioritizing defects based on business impact, and managing tight release deadlines. Balancing multiple stakeholders’ expectations while maintaining accurate defect tracking can also be demanding. Successful Defect Managers proactively facilitate meetings, clarify defect statuses, and help develop efficient workflows to resolve issues quickly, fostering a collaborative environment.

What are Defect Managers?

Defect Managers are professionals responsible for overseeing the defect management process within a project or organization, particularly in software development and quality assurance. They coordinate the identification, documentation, prioritization, tracking, and resolution of defects (bugs or issues) found during testing phases. Defect Managers act as a bridge between testing teams and developers to ensure that defects are addressed efficiently and do not hinder project timelines. Their role is crucial to maintaining product quality and ensuring that all issues are properly managed before release.

What are the key skills and qualifications needed to thrive as a Defect Manager, and why are they important?

To thrive as a Defect Manager, you need a strong background in software testing, quality assurance, and defect lifecycle management, often supported by a degree in computer science or a related field. Familiarity with defect tracking tools such as JIRA, Bugzilla, or HP ALM, as well as knowledge of test management systems, is typically required. Excellent communication, attention to detail, and problem-solving abilities are vital soft skills for collaborating with development and testing teams. These skills and qualities are crucial for ensuring timely resolution of defects, maintaining product quality, and streamlining the software delivery process.
What cities in Illinois are hiring for Defect Manager jobs? Cities in Illinois with the most Defect Manager job openings:
Infographic showing various Defect Manager job openings in Illinois as of July 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 68% In-person, and 32% Hybrid job distribution.
Salesforce Tester

$90K - $125K/yr

Other

Posted 9 days ago


Job description

Description

Voted one of Chicago's Best Places to Work by the Chicago Tribune for the ninth year in a row, Clarity Partners is hiring!

Clarity Partners is seeking a Salesforce Tester for a short-term client engagement. This role will focus on ensuring the quality, performance, and reliability of Salesforce applications supporting healthcare operations. The Salesforce Tester will collaborate closely with technical and business stakeholders to validate system functionality, identify defects, and support continuous improvement initiatives across the Salesforce platform. This position will report in a remote setting with some travel.

Responsibilities:

  • Design, develop, and execute comprehensive test plans, test cases, and test scripts for Salesforce applications.
  • Perform manual and automated testing across Salesforce Sales Cloud, Service Cloud, and custom solutions.
  • Identify, document, track, and validate defects through resolution using standard defect management tools.
  • Conduct regression testing to ensure system stability following enhancements and releases.
  • Collaborate with developers, business analysts, and stakeholders to understand requirements and testing scope.
  • Execute performance and load testing to validate system scalability and reliability.
  • Produce detailed test documentation, reports, and quality metrics for project teams.
  • Recommend testing best practices, KPIs, and process improvements to enhance overall quality assurance efforts.

Requirements

 Requirements:

  • Proven experience testing Salesforce applications in an enterprise environment. 
  • Hands-on experience with Salesforce testing tools and frameworks such as Selenium, Provar, or TestComplete.  
  • Strong understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and custom configurations.
  • Experience working in Agile development environments.  
  • Proficiency with defect tracking and test management tools (e.g., JIRA).
  • Excellent analytical, problem-solving, and communication skills.  
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent professional experience).  
  • Salesforce certification (Administrator, Platform App Builder, or similar) preferred. 

Clarity is committed to fair and equitable compensation practices. For the Salesforce Tester, the base salary pay range is $90,000 - $125,000. The range represents a good faith estimate that Clarity reasonably expects to pay for this job at the time of posting. Compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.