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Debt Settlement Agent Jobs (NOW HIRING)

Clarity Debt Resolution Inc

Sales Agent

Troy, MI · On-site

The Account Manager (Closer) is responsible for guiding clients through the debt settlement process, offering tailored financial solutions based on their financial situation. This role includes ...

FORTH

Consumer Services Agent

Schaumburg, IL · On-site

$50K - $60K/yr

About the Role The Consumer Service Agent serves as a front-line contact center professional ... Experience in debt settlement, banking, financial services, or treasury operations is a plus. What ...

Forth

Consumer Services Agent

Schaumburg, IL · On-site

$50K - $60K/yr

About the Role The Consumer Service Agent serves as a front-line contact center professional ... Experience in debt settlement, banking, financial services, or treasury operations is a plus. What ...

National Debt Relief, LLC.

Manager, Sales Analytics

$120K - $138K/yr

Conduct deep-dive analyses (e.g., funnel performance, agent efficiency, campaign effectiveness) to ... As a leading debt settlement organization, we have helped over 450,000 people settle over $10 ...

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Senior Collections Strategy Analyst

OR · On-site +1

$100K - $120K/yr

... AI voice agent channels, balancing performance with borrower experience and compliance. * Track, analyze, and report on settlement performance with debt settlement companies (DSCs), including ...

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Senior Collections Strategy Analyst

... AI voice agent channels, balancing performance with borrower experience and compliance. * Track, analyze, and report on settlement performance with debt settlement companies (DSCs), including ...

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Debt Settlement Agent information

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$11K

$66.9K

$101K

How much do debt settlement agent jobs pay per year?

As of Sep 14, 2026, the average yearly pay for debt settlement agent in the United States is $66,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What is a debt settlement agent?

Debt Settlement Agents are professionals who negotiate with creditors on behalf of individuals or businesses to reduce the total amount of outstanding unsecured debt. They work with clients who are struggling to pay off debts such as credit card balances, medical bills, or personal loans. The agent seeks to reach an agreement where the creditor accepts a lump-sum payment that is less than the full amount owed, helping clients avoid bankruptcy and get out of debt more quickly. Debt Settlement Agents usually charge fees for their services, which are often based on the amount of debt settled or the savings achieved. It's important to research and choose a reputable agency, as not all creditors are willing to negotiate and there may be risks involved.

What are the key skills and qualifications needed to thrive as a debt settlement agent, and why are they important?

To thrive as a Debt Settlement Agent, you need a solid understanding of financial products, debt management strategies, and relevant regulations, often supported by experience in finance or collections. Familiarity with CRM software, negotiation tools, and telecommunication systems is typically required. Exceptional communication, empathy, and problem-solving skills help build trust and effectively negotiate with creditors and clients. These abilities are crucial for achieving successful settlements, maintaining compliance, and delivering positive outcomes for clients facing financial hardship.

What are some of the main challenges debt settlement agents face when negotiating with creditors, and how can they overcome them?

Debt Settlement Agents often encounter challenges such as uncooperative creditors, strict settlement guidelines, and clients' financial limitations. Successfully navigating these obstacles requires strong negotiation skills, persistence, and a deep understanding of both creditor policies and client situations. Agents can overcome these challenges by building rapport with creditors, staying informed about industry trends, and maintaining clear, honest communication with clients to set realistic expectations throughout the settlement process.

What is the difference between Debt Settlement Agent vs Debt Collector?

AspectDebt Settlement AgentDebt Collector
CredentialsMay require licensing or certification depending on stateTypically no formal certification required
Work EnvironmentWorks with clients to negotiate debt reductionsContacts debtors to recover owed funds
Industry UsageUsed in debt relief and settlement servicesUsed in debt recovery and collections
Primary FocusNegotiating debt reductions for clientsRecovering owed money on behalf of creditors

While both roles involve dealing with debts, a Debt Settlement Agent focuses on negotiating reductions for clients, whereas a Debt Collector aims to recover owed funds for creditors. Their work environments, credentials, and industry usage differ, making each role distinct in the debt management industry.

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What cities are hiring for Debt Settlement Agent jobs?

Cities with the most Debt Settlement Agent job openings:

What states have the most Debt Settlement Agent jobs?

States with the most job openings for Debt Settlement Agent jobs include:

What are popular job titles related to Debt Settlement Agent jobs?

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Debt Settlement Agent jobs near you
Infographic showing various Debt Settlement Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $66,913 per year, or $32.2 per hour.

Sales Agent

Troy, MI • On-site

Clarity Debt Resolution Inc
Finance and Insurance • 201 - 500 employees
Learn more about Clarity Debt Resolution Incexternal

Other

Posted 12 days ago

Job description

The Account Manager (Closer) is responsible for guiding clients through the debt settlement process, offering tailored financial solutions based on their financial situation. This role includes client qualification, explaining program options, handling objections, and finalizing enrollments. By fostering trust, clear communication, and maintaining compliance, the Account Manager plays a vital role in helping clients achieve financial stability through successful debt resolution solutions.

Essential Functions:

  • Review clients' financial situations to assess eligibility for loan alternatives or debt settlement.
  • Conduct personal loan searches and determine qualification outcomes.
  • Educate clients on creditworthiness, explain loan denial reasons, and present debt settlement as a solution.
  • Collect hardship details and tailor program proposals accordingly.
  • Address client concerns about costs, risks, legal implications, and the debt settlement process.
  • Providing clear and confident explanations to convert leads into enrolled clients.
  • Confirm enrollment details, payment plans, and banking information.
  • Ensure completion and accuracy of all required documentation.
  • Follow up with leads and clients via outbound calls, SMS, and email.
  • Respond promptly to inbound client inquiries and requests.
  • Track and maintain KPIs such as lead conversion rate, enrollment rate, objection handling success, and document accuracy.
  • Ensure adherence to industry and company compliance standards.
  • Bachelor's degree in marketing, Communications, or a related field (preferred).
  • 2+ years of experience in sales or closing roles.
  • Strong verbal and interpersonal communication skills.
  • Positive attitude, strong work ethic, and a passion for sales and helping clients.
  • Ability to work independently and as part of a team.
  • Strong listening ability and objection handling skills.
  • Familiarity with financial relief programs and debt management solutions (preferred).
  • Experience with sales processes, CRM tools, and outbound sales communication.
  • Ability to analyze client financial data and prepare tailored program proposals.
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