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Debt Collector Jobs in Milwaukee, WI (NOW HIRING)

Russell Tobin

Claims Collector

Milwaukee, WI · On-site

$19 - $20/hr

About the Job Russell Tobin is seeking a reliable and detail-oriented Collector to support delinquent loan account resolution for one of our top clients in Hales Corners, WI . This role is ideal for ...

Easton Motors

Collections Account Manager

Milwaukee, WI · On-site

$21 - $23/hr

Manage multiple delinquent accounts for debt collection efforts. * Provide recommendations on how to recover outstanding payments. * Negotiate payoff deadlines and payment plans. * Handle questions ...

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Debt Collector information

See Milwaukee, WI salary details

$8

$18

$26

How much do debt collector jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for debt collector in Milwaukee, WI is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.66 per hour, depending on experience, location, and employer.

What is a debt collector?

The job of a debt collector is to collect on a debt that a person owes, like a late credit card or mortgage payment. They often work for a debt collection agency or for a creditor who is seeking a debtor. Their duties may entail finding the debtor, contacting them by phone or mail, and negotiating payments. Debt collection is regulated by the federal government. Collection agencies may use internal collectors or contract out to another firm.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of debt collection laws, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and payment processing tools is often required. Excellent communication, resilience, and problem-solving skills help build rapport with clients and handle challenging conversations. These competencies are crucial for maximizing debt recovery while maintaining compliance and positive client relations.

What are some common challenges faced by debt collectors, and how can they handle them effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, meeting collection targets, and managing high call volumes. Effective communication and strong negotiation skills are key to overcoming these obstacles, as is maintaining professionalism and empathy during difficult conversations. Many organizations provide training and support to help collectors handle objections, comply with regulations, and manage stress, making it important for job seekers to seek out employers with robust support systems.

What is the difference between Debt Collector vs Credit Analyst?

AspectDebt CollectorCredit Analyst
Required CredentialsHigh school diploma; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field
Work EnvironmentCollections agencies, banks, or healthcare providersBanks, financial institutions, or credit bureaus
Employer & Industry UsagePrimarily in debt recovery and collectionsInvolved in assessing creditworthiness and risk analysis
Common Search & Comparison IntentUnderstanding debt recovery rolesEvaluating credit risk and financial health

While both roles are involved in finance, a Debt Collector focuses on recovering unpaid debts, often working directly with delinquent accounts. A Credit Analyst assesses creditworthiness to determine lending risks. The roles differ in responsibilities, credentials, and work environments, but both are essential in financial operations.

Is it hard to be a debt collector?

Being a debt collector can be challenging due to the need for strong communication skills, resilience, and adherence to legal regulations. The job often involves handling difficult conversations and managing stressful situations, but training and experience can help improve effectiveness and reduce difficulty.

What qualifications do I need to be a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent. Employers often require good communication skills, basic computer proficiency, and sometimes a background check; some states also require licensing or certification depending on local regulations.
More about Debt Collector jobs

What are the most commonly searched types of Debt Collector jobs in Milwaukee, WI?

The most popular types of Debt Collector jobs in Milwaukee, WI are:

What are popular job titles related to Debt Collector jobs in Milwaukee, WI?

For Debt Collector jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Debt Collector jobs in Milwaukee, WI look for?

The top searched job categories for Debt Collector jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Debt Collector jobs?

Cities near Milwaukee, WI with the most Debt Collector job openings:

Debt Collector jobs near you
Infographic showing various Debt Collector job openings in Milwaukee, WI as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $37,684 per year, or $18.1 per hour.

Claims Collector

Milwaukee, WI • On-site

Russell Tobin
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Russell Tobinexternal

$19 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

About the Job

Russell Tobin is seeking a reliable and detail-oriented Collector to support delinquent loan account resolution for one of our top clients in Hales Corners, WI. This role is ideal for professionals with experience in collections, banking, customer service, call centers, or financial services who are comfortable communicating with customers and working in a goal-oriented environment.


📍 Work Schedule: Hybrid

📍 Location: Hales Corners, WI

📅 Contract Opportunity

💲 Pay Rate: $19 – $20/hour


Key Responsibilities

  • Contact delinquent loan customers daily by telephone using an auto-dialer or direct dialing
  • Work with customers to resolve delinquency issues and determine appropriate solutions
  • Triage inbound calls and handle collection-related inquiries
  • Transfer customers to appropriate specialty areas or departments when necessary
  • Document all customer conversations, account information, and changes accurately in the system
  • Maintain complete and accurate records of delinquency activity and resolutions
  • Collect delinquent accounts while following department policies and compliance standards
  • Work toward department goals for delinquency resolution and account recovery
  • Resolve a high volume of customer issues to help reduce financial risk to the bank
  • Maintain professional and effective communication with customers throughout the collection process
  • Follow established procedures, regulatory requirements, and internal policies


Qualifications

  • Previous experience in collections, banking, customer service, call center, or financial services preferred
  • Strong verbal and written communication skills
  • Comfortable making a high volume of outbound calls
  • Ability to handle inbound customer calls professionally and efficiently
  • Strong customer service and problem-solving skills
  • Ability to discuss delinquent accounts and payment-related issues with customers
  • Strong attention to detail and accurate documentation skills
  • Basic computer skills and ability to navigate multiple systems
  • Ability to follow established policies, procedures, and compliance requirements
  • Goal-oriented with the ability to meet daily and departmental performance expectations
  • Ability to handle difficult or sensitive customer conversations professionally
  • Strong organizational skills and ability to manage multiple priorities
  • Ability to work independently while also functioning effectively within a team


What We Offer

Pride Global and its affiliates offer eligible employees a comprehensive benefits package, including:

  • Medical, dental, and vision coverage
  • Supplemental insurance, including accident, critical illness, and hospital indemnity
  • 401(k) retirement savings plan
  • Life and disability insurance
  • Employee Assistance Program (EAP)
  • Legal support services
  • Pet insurance options
  • Employee discounts with preferred vendors


If you are a motivated professional with a background in collections, banking, customer service, or financial services, and you are comfortable working in a goal-oriented environment, we encourage you to apply!



More About Us

Equal Employment Opportunity

Pride Global and its affiliates are an equal opportunity employer. We do not discriminate based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision-making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Pride Global and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.



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About Russell Tobin

Sourced by ZipRecruiter

Russell Tobin is a leading minority-owned professional recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2010

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