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Debt Collector Jobs in High Point, NC (NOW HIRING)

Fort Liberty Federal Credit Union

Collector II

Liberty, NC · On-site

$17 - $22.50/hr

Collector II Purpose: Recovers monies owed to the credit union including payments on delinquent loans, bankruptcies, charged off loans, repossessions and negative share balances. Ensures all contacts ...

Collabera

Collections

Greensboro, NC

$19/hr

The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. The primary ...

Collabera

Collections

Greensboro, NC

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

OJT will be regular shift hours The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their ...

Collabera

Collections Representative

Greensboro, NC · On-site

$16.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. The primary ...

Collabera

Collections

Greensboro, NC

$18 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. The primary ...

Collabera

Collection Specialist

Greensboro, NC

$18 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. The primary responsibilities for this ...

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All JobsDebt Collector JobsDebt Collector Jobs in High Point, NC

Debt Collector information

See High Point, NC salary details

$7

$16

$23

How much do debt collector jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for debt collector in High Point, NC is $16.41, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.79 per hour, depending on experience, location, and employer.

What is a debt collector?

The job of a debt collector is to collect on a debt that a person owes, like a late credit card or mortgage payment. They often work for a debt collection agency or for a creditor who is seeking a debtor. Their duties may entail finding the debtor, contacting them by phone or mail, and negotiating payments. Debt collection is regulated by the federal government. Collection agencies may use internal collectors or contract out to another firm.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of debt collection laws, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and payment processing tools is often required. Excellent communication, resilience, and problem-solving skills help build rapport with clients and handle challenging conversations. These competencies are crucial for maximizing debt recovery while maintaining compliance and positive client relations.

What are some common challenges faced by debt collectors, and how can they handle them effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, meeting collection targets, and managing high call volumes. Effective communication and strong negotiation skills are key to overcoming these obstacles, as is maintaining professionalism and empathy during difficult conversations. Many organizations provide training and support to help collectors handle objections, comply with regulations, and manage stress, making it important for job seekers to seek out employers with robust support systems.

What is the difference between Debt Collector vs Credit Analyst?

AspectDebt CollectorCredit Analyst
Required CredentialsHigh school diploma; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field
Work EnvironmentCollections agencies, banks, or healthcare providersBanks, financial institutions, or credit bureaus
Employer & Industry UsagePrimarily in debt recovery and collectionsInvolved in assessing creditworthiness and risk analysis
Common Search & Comparison IntentUnderstanding debt recovery rolesEvaluating credit risk and financial health

While both roles are involved in finance, a Debt Collector focuses on recovering unpaid debts, often working directly with delinquent accounts. A Credit Analyst assesses creditworthiness to determine lending risks. The roles differ in responsibilities, credentials, and work environments, but both are essential in financial operations.

More about Debt Collector jobs

What are popular job titles related to Debt Collector jobs in High Point, NC?

For Debt Collector jobs in High Point, NC, the most frequently searched job titles are:

What job categories do people searching Debt Collector jobs in High Point, NC look for?

The top searched job categories for Debt Collector jobs in High Point, NC are:

What cities near High Point, NC are hiring for Debt Collector jobs?

Cities near High Point, NC with the most Debt Collector job openings:

Debt Collector jobs near you
Infographic showing various Debt Collector job openings in High Point, NC as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $34,125 per year, or $16.4 per hour.

Collector II

Fort Liberty Federal Credit Union

Liberty, NC • On-site

$17 - $22.50/hr

Full-time

Re-posted 8 days ago

Job description

Collector II
Purpose:
Recovers monies owed to the credit union including payments on delinquent loans, bankruptcies, charged off loans, repossessions and negative share balances. Ensures all contacts with members are professional and in compliance with policies, procedures, laws and regulations.
Primary Duties and Responsibilities:
  1. Handles all phases of bankruptcy accounts, including filing proof of claims and communications with attorneys and trustees. Follow up with bankruptcy court as needed.
  2. Files for legal action to include small claims and probated estates. Attends small claims court when assigned.
  3. Files claims with various providers on repossessed vehicles to include physical damage, skip claims and return of premium.
  4. Works with insurance companies and members to resolve total loss claims, deficiency balances, and recovery of any funds due (including premiums) to the credit union.
  5. Works open and closed accounts as assigned, maintains a work record of progress for internal review and follow-up.
  6. Makes recommendations after discussing members' financial situation on how best to resolve delinquent accounts, i.e., workout loans, extensions, legal.
  7. Generates collection letters and notices, using templates. Ensures all newly drafted letters are approved by management.
  8. Contacts delinquent accounts through phone calls, email (when permitted) and records conversation in Keystone, and processes payments.
  9. Backs up co-workers to ensure logging and posting of payments to loans that are charged-off, share to loan transfers and prepares vouchers when necessary.
  10. Helps to oversee E-Oscar to handle members credit bureau disputes.
  11. Prepares certified mailings and assures return receipt of such mailings is maintained.
  12. At the direction of management, works with collection agency partners on assignments and administrative duties to facilitate recoveries.
  13. Assists with all aspects of repossession of collateral including preparing all forms of documentation to clear titles, communication with recovery agents, sales, documenting expenses, requisition of expense checks and reporting.

Other Duties and Responsibilities:
  1. Places copies of all communications in FastDocs.
  2. Files any Collection Department forms or papers as may be necessary.
  3. Must comply with the Federal Bank Secrecy Act, Anti-Money Laundering & Customer Identification Policy (BSA), the OFAC Policy and the Identity Theft Policy.

Minimum Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum level of knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Training:
  • High School Diploma
  • On an annual basis is required to complete mandatory Bank Secrecy Act, OFAC and Red Flag Identity Theft training.

Prior Experience:
  • 3 years similar or related experience.

Interpersonal Skills:
Courtesy, tact and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Special Skills and Abilities:
  • Must have knowledge and experience with repossessions, bankruptcies, preparation of small claims documentation.
  • Ability to use various software applications necessary.
  • Must have leadership qualities and be able to perform all functions relating to collections.
  • Must be able to communicate well with the public and staff.
  • Strong proficiency with computer applications.
  • Strong phone skills.

Physical Demands:
The need for physical stamina is low to moderate.
Working Conditions:
Minimal adverse working conditions. Some fluctuations in temperature experienced in office setting. May need to work beyond normal working hours, pending organization needs.

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