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Debt Collections Manager Jobs in Nevada (NOW HIRING)

Harley-Davidson

Collections Representative II (PST)

Reno, NV · On-site

$17 - $22/hr

Understands and adheres to company collection and extension policies, the Fair Debt Collection ... Uses effective time management to ensure customer service experience is satisfactory and meets ...

CLARK COUNTY CREDIT UNION

COLLECTOR

Las Vegas, NV · On-site

$24.50 - $27.22/hr

Under the direction of the Collections Manager, the Collector is responsible for a variety of ... The individual will perform these duties as outlined in the Fair Debt Collection Practices Act ...

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Debt Collections Manager information

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

What are the key skills and qualifications needed to thrive as a debt collections manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What are some common challenges a debt collections manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What does a debt collections manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.

What are popular job titles related to Debt Collections Manager jobs in Nevada?

For Debt Collections Manager jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Debt Collections Manager jobs in Nevada look for?

The top searched job categories for Debt Collections Manager jobs in Nevada are:

What cities in Nevada are hiring for Debt Collections Manager jobs?

Cities in Nevada with the most Debt Collections Manager job openings:

Debt Collections Manager jobs near you
Infographic showing various Debt Collections Manager job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Account Manager I - Westlake Black Credit Card

Westlake Financial

Las Vegas, NV • On-site

$17.28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Credit Card | Mid to Late-Stage Collections
Las Vegas, NV| On-site
Why Westlake Credit Card?
  • Base Pay:
    • $17.28 per hour plus bonus potential of up to $3,000 monthly based on individual and team performance.
  • *Incentive:
    • If the department exceeds its goal, eligible agents in the bonus range will receive a "kicker" ranging from $100.00 to $750.00, based on goal achievement.
    • * All agent incentive opportunities may vary monthly, and are not guaranteed, and are subject to change.

What You'll Do:
The 60-Day Collector plays a key role in helping Westlake Financial reduce delinquencies and protect our portfolio. You'll work with customers whose accounts are 31-60 days past due, using communication, problem-solving, and persistence to find workable solutions and prevent loan losses.
  • Negotiate with customers to develop payment plans that fit their individual situations.
  • Meet and exceed daily and monthly goals while maintaining quality and compliance standards.
  • Make outbound calls that lead to successful payments or timely arrangements to resolve delinquencies.
  • Collaborate with teammates and contribute to the department's overall success.
  • Manage a high volume of calls efficiently and professionally in a fast-paced environment.
  • Use skip-tracing tools to locate customers or collateral when needed.
  • Reduce delinquency within your assigned queue and contribute to department-wide goals.
  • Follow company policies and quality standards to ensure accuracy, compliance, and excellent customer experiences.
What We're Looking For:
  • Type at least 35 WPM with strong computer and data-entry skills.
  • Some experience in credit card collections or a related financial services role
  • Excellent communication and negotiation abilities with professional phone etiquette.
  • Flexible schedule - willing to work overtime and weekends when needed.
  • Able to multitask and stay organized in a fast-paced environment.
  • Understanding of collection laws, including the Fair Debt Collection Practices Act (FDCPA).
  • Proficient in Microsoft Excel and Outlook; comfortable navigating web-based applications.
  • Team-oriented with a positive, dependable attitude.
  • 2+ years of experience in a collections environment preferred.
  • High school diploma or equivalent required.
FULL TIME BENEFITS
  • Medical, Dental, and Vision benefits
  • Life Insurance and Long-term disability plans
  • Flexible Spending Account
  • 401K matching
  • Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
  • Wellness Programs
  • Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
  • Career Path Opportunities
  • Discounts on Parks, Museums, Movie Tickets, and Attractions
  • Employee Loan Assistance
  • Annual Flu Shot
  • Paid Vacations Days
  • Paid Sick days
  • Paid holidays
  • HGym (available in our Los Angeles, CA & Dallas,TX office)
  • Rental Car Discounts, Dell Member Purchase Program
  • UKG Wallet
ABOUT US
Westlake Financial is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams and diversify our business model. This leads to cementing us as a leader in the automotive lending industry.
Westlake continues to grow its market share within the Auto Industry with assets in excess of 22B. We have business relationships in all 50 states, including Puerto Rico. We are looking to acquire talented individuals as we expand our market share. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 22,000 dealer partners throughout North America.
ACKNOWLEDGMENTS
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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