ZipRecruiter

Log In

1

Debt Collection Jobs in Laurel, MD (NOW HIRING)

LAW FIRM

Litigation Associate Attorney

Reston, VA · On-site

$130K - $160K/yr

Working knowledge of the Fair Debt Collection Practices Act (FDCPA) , district court procedures, and post-judgment enforcement. * Skills: Exceptional written and oral communication skills, strong ...

previous pagenext page

Showing results 21-40

All JobsDebt Collection JobsDebt Collection Jobs in Laurel, MD

Debt Collection information

See Laurel, MD salary details

$7

$22

$35

How much do debt collection jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for debt collection in Laurel, MD is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $28.37 per hour, depending on experience, location, and employer.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

How to get a job as a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent and must pass a background check. Relevant skills include communication, negotiation, and knowledge of debt collection laws; some employers may require certification or training programs. Entry-level positions often involve on-the-job training and may require a valid driver's license for fieldwork.

Is it hard to be a debt collector?

Being a debt collector can be challenging as it requires strong communication skills, persistence, and the ability to handle difficult conversations. The job often involves working under pressure to meet collection targets and may require knowledge of relevant laws and regulations. Success in this role depends on interpersonal skills and resilience.

What qualifications do I need to be a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent. Employers often require good communication skills, the ability to handle stressful situations, and may provide on-the-job training; some positions may also require a valid driver's license and background checks. Certification is not mandatory but can enhance job prospects and credibility in the field.

What are popular job titles related to Debt Collection jobs in Laurel, MD?

For Debt Collection jobs in Laurel, MD, the most frequently searched job titles are:

What job categories do people searching Debt Collection jobs in Laurel, MD look for?

The top searched job categories for Debt Collection jobs in Laurel, MD are:

What cities near Laurel, MD are hiring for Debt Collection jobs?

Cities near Laurel, MD with the most Debt Collection job openings:

Debt Collection jobs near you
Infographic showing various Debt Collection job openings in Laurel, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $47,423 per year, or $22.8 per hour.

Collections Specialist

Maryland Primary Care Physicians

Hanover, MD • On-site

$20 - $23/hr

Full-time

Re-posted 21 days ago

Key responsibilities

  • Review open accounts and monitor assigned accounts for collection efforts.

  • Mail correspondence to customers and respond to inquiries to encourage payment and resolve billing issues.

  • Process patient payments, document notes in the medical software system, and ensure compliance with relevant rules and regulations.

Job description

Description:

Medical Billing Collections Specialist

Job Description

Physicians Management Group, which provides all administrative services for Maryland Primary Care Physicians LLC, has a Collections Representative opening. Under the supervision of the Collections Supervisor, the Medical Billing Collections Specialist is responsible for collecting outstanding customer accounts balances, helping resolve customer billing problems, and handling incoming patient calls.

Daily work activities include but are not limited to:

  • Review open accounts for collection efforts. 
  • Mail correspondence to customers to encourage payment of delinquent accounts.
  • Review and monitor assigned accounts and all applicable collection workques.
  • Respond to inquiries from customers or external collection resources.
  • Review accounts for possible assignment to the collection agency. 
  • Accurately and concisely document notes in the medical software system per company guidelines.
  • Answer and respond to patient calls and address their questions and concerns professionally and promptly.
  • Process patient payments.
  • Respond to e-mail and phone inquiries from individual practice sites.
  • Ensure compliance with rules and regulations for insurance carriers and Fair Debt Collection Practices Act.
  • Communicates effectively with staff at all levels of the organization, both inter and intra-departmentally.
  • Provide guidance and instruction to fellow team members when necessary.
  • Provide information regarding work progress, actions, and issues promptly and effectively. Recommend improvements.
  • Effectively identify and communicate to the supervisor changes, issues, or when assistance is needed.
  • Support and backup other areas of the department as needed.
  • Maintains full HIPAA      compliance and standards.
  • Perform other duties as assigned.

POTENTIAL TO WORK HYBRID REMOTELY AFTER PROVEN PRODUCTIVITY. TRAINING TO TAKE PLACE ON-SITE.

Knowledge, Skills, and Abilities:

· Must have proficient knowledge of insurance requirements, medical terminology, medical necessity associated with various procedure codes. Must have a working knowledge of practice management system/EHR system(s), CPT, modifier, ICD-10 coding, and governmental and commercial insurance guidelines. Understanding of insurance explanation of benefits and other insurance correspondence. Knowledge of governmental legal and regulatory provisions related to collection activities. Customer service and customer phone communication experience with an ability to communicate effectively and provide excellent customer service. Must be able to problem-solve, follow written and oral instructions, and function effectively as a team with other employees. Ability to work independently, both remotely and in an office environment. Excellent time management skills and attention to detail. Maintain the confidentiality of patient information following company policy and procedure and HIPAA regulations. Possess proficient use of computerized billing systems, personal computers, and Microsoft Word and Excel software applications. Epic Software experience is a plus. 


Job Type: Full-time

Schedule:

  • Monday to Friday

Experience:

  • Collections Experience: 1 year
  • Medical Billing: 1 year (Required)
Requirements:

MMR

TB

Flu

Apply