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Debt Collection Jobs in West Virginia (NOW HIRING)

RR Donnelley

Billing Associate (Collections)

Wheeling, WV · On-site

$17.02 - $23.46/hr

Responsible for monitoring and collection of outstanding invoices through direct contact and ... Provide reports reflecting accounts receivable analyses, DSO, potential and existing bad debt ...

RR Donnelley

Billing Associate (Collections)

Wheeling, WV · Hybrid

$17.02 - $23.46/hr

Responsible for monitoring and collection of outstanding invoices through direct contact and ... Provide reports reflecting accounts receivable analyses, DSO, potential and existing bad debt ...

Armstrong Group

$13.25 - $18/hr

Who We Are The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA ...

Armstrong Group

$13.25 - $18/hr

Who We Are The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA ...

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All JobsDebt Collection JobsDebt Collection Jobs in West Virginia

Debt Collection information

See West Virginia salary details

$5

$17

$28

How much do debt collection jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for debt collection in West Virginia is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.16 per hour, depending on experience, location, and employer.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

How to get a job as a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent and must pass a background check. Relevant skills include communication, negotiation, and knowledge of debt collection laws; some employers may require certification or training programs. Entry-level positions often involve on-the-job training and may require a valid driver's license for fieldwork.

Is it hard to be a debt collector?

Being a debt collector can be challenging as it requires strong communication skills, persistence, and the ability to handle difficult conversations. The job often involves working under pressure to meet collection targets and may require knowledge of relevant laws and regulations. Success in this role depends on interpersonal skills and resilience.

What qualifications do I need to be a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent. Employers often require good communication skills, the ability to handle stressful situations, and may provide on-the-job training; some positions may also require a valid driver's license and background checks. Certification is not mandatory but can enhance job prospects and credibility in the field.

What are popular job titles related to Debt Collection jobs in West Virginia?

For Debt Collection jobs in West Virginia, the most frequently searched job titles are:

What job categories do people searching Debt Collection jobs in West Virginia look for?

The top searched job categories for Debt Collection jobs in West Virginia are:

Debt Collection jobs near you
Infographic showing various Debt Collection job openings in West Virginia as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,030 per year, or $17.8 per hour.

Business Office Manager, BOM

CommuniCare Family of Companies

Keyser, WV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Job Address:
135 Southern DrKeyser, WV 26726
Keyser Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Business Office Manager to join our team.
PURPOSE/BELIEF STATEMENT:
The position of Business Office Manager (BOM) is responsible for maintaining CommuniCare Health Services (CHS) business office policies and procedures and direct supervision of the Assistant BOM. The BOM must be able to effectively communicate with the Executive Director, Regional Team, and Business Office Staff as well as interact effectively with external clients such as families, attorneys, and outside agencies. The position must function as both a team member and leader to ensure that work is accomplished and quality service is delivered while supporting team members and leading the way in celebrating team successes. With a focus on delivering quality service, the position must also manage the resources within their control and assist others in managing resources.
JOB DUTIES & RESPONSIBILITIES
  • Complete weekly BOM Admission Checklist and present weekly at morning stand up to reduce exceptions
  • Verify and tie out the midnight census testing for validity and accuracy on a daily basis
  • Reference Policy Midnight Census
  • Complete admission procedures in absence of Admissions Coordinator
  • Conduct weekly Medicaid pending/collection blitz meeting with facility staff
  • Reference Policies Collection Blitz and Medicaid Pending Log and Meetings
  • Complete root cause analysis on accounts that contribute to bad debt then advise Executive Director regarding types of issues identified and proposed solutions
  • Complete insurance forms per request
  • Attend Utilization Review (UR) and/or PPS meeting as necessary
  • Supervise, organize, evaluate, and monitor all business office support staff
  • Meet with resident/responsible parties upon admission and discharge to discuss financial obligations
  • Complete and coordinate tasks necessary for timely and accurate billing and collection.
  • Attend and participate in scheduled training, education classes, and orientation programs to maintain and enhance quality of care.
  • Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.

QUALIFICATIONS KNOWLEDGE/SKILLS & ABILITIES
  • Must have 3 - 5 years' experience in the business office of a Long Term Care facility
  • College degree in Business Administration, Accounting/Finance, or related field
  • Prior supervisory experience and management training.
  • Must possess a thorough understanding of Medicare. Medicaid, Private Insurance, Managed Care costing and analysis, personnel management, accounts receivable/collections, resident funds, accounts payable, general ledger, and management of information systems.
  • Must have the ability to make independent decisions when circumstances warrant such action.
  • Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public.
  • Must be willing to seek out new methods and principles.
  • Must be able to use a computer literate and have a working knowledge of Microsoft Office but not limited to Excel and Word.

Benefits
As a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.
About Us
Since 1984, CommuniCare Family of Companies has been committed to delivering exceptional, person-centered care as a national leader in post-acute services for individuals with chronic or complex conditions. Today, our more than 105 skilled nursing and long-term care facilities serve nearly 13,000 residents at any given time.
To support our centers and ensure long-term success and continuity of care, CommuniCare has developed integrated lines of business spanning the full continuum of care. These specialized solutions include chronic disease management, memory care, telehealth services, Medicare insurance plans, behavioral health programs, and comprehensive medical services. Together, they enable us to deliver sophisticated, coordinated, and transformative care beyond the walls of our facilities.
Our mission, Serve with Pride, is evident in the quality and consistency residents, families, and community partners have come to expect and trust. With more than 14,000 employees serving communities across Ohio, Indiana, Virginia, and West Virginia, we are dedicated to improving the lives of our residents by placing extraordinary service above all else.
We continue to raise the bar and innovate wherever possible to enhance quality of life-creating environments where residents feel at home, employees thrive, and families find comfort and confidence in the care we provide.

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